Having queried the actual bag volume against the wrongly quoted coverage, Deborah has provided excellent customer service by providing the two bags short, FOC. These were sat on my driveway waiting... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We had been struggling to find something similar to the existing wall which we were extending and were pleased to be able to buy the amount of bricks we needed rather than having to pay for a whole pa... Ver mais
A empresa respondeu
Great products and great service and delivered on time. Will definitely be placing further orders.
A empresa respondeu
Purchase of the standard dark grey paving slabs, really solid and easy to work with, according to the contractor that laid them. Had bought similar before and found them to be really good quality, del... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de materiais para pavimentação
- Loja de artigos para paisagismo
- Fabricante de azulejos
- Loja de azulejos
Escrito pela empresa
65 years experience helping homeowners transform their outdoor spaces The journey to transforming any outdoor space is exciting. For 65 years we’ve had the pleasure of bringing lots of garden and driveway ideas to life. And we’ve always been there every step of the way. From design to sourcing sustainable materials and expert installation. Bradstone has always been the one place to go to transform any outdoor space. Proven experience and reliability Our range offers you the very best in garden products and driveway materials, helping people transform their outdoor spaces since 1956. Bradstone originated from the family company of E H Bradley and Sons, which was established in 1902. Today, we still operate on one of our original sites, right on the southern edge of the Cotswolds. An area of England famous for the beauty of its historic villages, the natural stone quarried there is characterised by its soft yellow colour that we still use in our products today. Products that inspire and shape our lives We call upon these many years of experience to design and develop products that set the standard for quality, performance and visual appeal. The philosophy behind our range is to provide inspiration for homeowners so that they can have the garden or driveway of their dreams. It drives what we do in product development and pushes us to remain at the forefront of cutting-edge design with our landscaping collection. British-made concrete It’s good to know that our concrete landscaping products are manufactured right here in the UK*. Look out for the flag to mark our beautifully British-made concrete paving from quarries and factories nationwide. Always ethically sourced We’ve been prestigiously awarded for responsibly sourcing our materials. Meaning you can have absolute confidence you’re choosing sustainably and ethically when you buy our products. You can find out more at www.bradstone.com/about-us/ ethical-trading-policy Bradstone ECO At Bradstone, we’re committed to providing sustainable solutions to our products. And with new innovations in packaging and the launch of the ECO range, our customers are already benefiting from more sustainable choices to help transform their outdoor spaces.
Informações de contato
Reino Unido
- bradstone.com
4,7
Excelente
9 mil avaliações
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great quality product
Great quality product, fast delivery and great communication throughout. Always recommend Bradstone.
10 de março de 2026
Resposta de Bradstone
Thank you so much for the 5-star review and for your kind recommendations!
We’re delighted to hear that you’re pleased with the quality of our products. We know that clear communication and reliable delivery are key to a stress-free garden transformation, so it’s wonderful to know we met your expectations on both fronts!
Couldn’t have been more helpful on the…
Couldn’t have been more helpful on the phone even for a small order. Sample arrived quickly as did subsequent order. Thanks so much!
10 de março de 2026
Resposta de Bradstone
Thank you so much for your kind words! We’re delighted that we could help, and it’s wonderful to hear that our team provided the support you needed.
We’re glad the samples helped you make your decision and that your final order arrived promptly. We hope your project goes smoothly and that you enjoy your new outdoor space for years to come!
Great products and great service and…
Great products and great service and delivered on time. Will definitely be placing further orders.
19 de fevereiro de 2026
Resposta de Bradstone
Thank you for the fantastic feedback! We are thrilled to hear that you’re happy with both our products and the efficiency of our delivery service.
At Bradstone, we know that timing is just as important as quality when you’re transforming an outdoor space, so it’s great to know we hit the mark for you. We look forward to helping you with your future projects - please don’t hesitate to reach out if you need any technical advice or inspiration for your next order!
Pleased with time scale of delivery but…
Pleased with time scale of delivery but 1No of the pieces in the pallet was broken.
Satisfied with quality of the product.
1 de março de 2026
Resposta de Bradstone
Thank you for your feedback. We’re thrilled to hear that you’re happy with the quality of your Bradstone products and that our delivery team arrived on schedule.
We’re very sorry to hear that one of your pieces didn't make the journey in perfect condition. We know that when you're in the middle of a project, every single slab counts. Please rest assured that we provide a dedicated replacement service specifically for situations like this.
If you haven't already, please contact our support team at hello@bradstone.com with a photo of the damaged item. We will prioritise getting a replacement piece out to you as quickly as possible so you can complete your outdoor transformation without further delay.
I got exactly what I wanted and quick…
I got exactly what I wanted and quick delivery
25 de fevereiro de 2026
Resposta de Bradstone
It’s great to hear we hit the mark! We’re delighted that you received exactly what you were looking for and that our delivery team got it to you quickly.
Thank you for choosing Bradstone for your project.
Good quality product
Ease of ordering process. Good delivery communication and delivery. Good quality product
25 de fevereiro de 2026
Resposta de Bradstone
Thank you for your review! We’re glad to hear that you found the ordering process easy and were pleased with our delivery communication. Providing high-quality products alongside a seamless service is exactly what we strive for at Bradstone.
Enjoy your new outdoor space, and thank you for choosing us!
Ordered samples then two pallets of…
Ordered samples then two pallets of paving slabs on line. They came in just a few days. All good and efficient.
19 de fevereiro de 2026
Resposta de Bradstone
Thank you for the great feedback! We’re delighted that our sample service and delivery met your expectations for efficiency. Getting your project off to a prompt start is always our goal.
We hope you enjoy transforming your outdoor space. If you need anything else, we’re here to help!
Really helpful service from Bradstone…
Really helpful service from Bradstone customer service and great delivery, (very helpful delivery man).
19 de fevereiro de 2026
Resposta de Bradstone
Thank you for sharing your experience! It’s wonderful to hear that you enjoyed such a seamless journey from your initial contact with our customer service team right through to the final delivery.
We hope you enjoy creating your new outdoor space!
Resposta de Bradstone
Thank you so much for taking the time to leave us a 5-star review!
We are absolutely delighted to hear that you are well pleased with your purchase and that our product has helped you create a very good patio. At Bradstone, quality is at the heart of everything we do, and it’s wonderful to know that our paving is performing exactly as it should.
We trust you’ll enjoy your beautiful new outdoor space for many years to come!
Friendly and helpful customer service,
Friendly and helpful customer service,
Fast and great delivery service
3 de setembro de 2025
Resposta de Bradstone
Thank you for your wonderful review! We are so glad to hear that you had a positive experience with our customer service and delivery team. We pride ourselves on being friendly and helpful, and it's fantastic to know that our efforts made a difference for you. We appreciate you choosing Bradstone and hope you love your finished project!
Resposta de Bradstone
That's fantastic to hear! Thank you for the 5-star review. We're so pleased that you found the ordering process easy and that our team kept you well-informed about the delivery. We always aim to make the journey from selection to delivery as smooth as possible, so your feedback is truly appreciated. We hope you enjoy your new Bradstone products for years to come!
Resposta de Bradstone
Thank you for your 5-star review!
We are so pleased to hear that you are happy with the quality of your product and that it arrived safely and well-packaged. Our goal is to ensure your order arrives in perfect condition, ready for your project.
We hope you enjoy creating a beautiful new outdoor space. Please don't hesitate to get in touch if you need anything in the future.
Resposta de Bradstone
Thank you for taking the time to leave us a 4-star review. We're very glad to hear that you were kept informed about your order regularly.
Communication is a top priority for us, as we want you to feel confident and updated every step of the way. We hope you're happy with your Bradstone products and that they help you create a beautiful outdoor space.
Resposta de Bradstone
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that you found our quality and service to be excellent. An A+++ is a brilliant compliment, and it’s wonderful to know we met your expectations.
We hope you're enjoying your new products as you create a beautiful outdoor space. If you need anything at all in the future, we're always here to help.
Keen pricing and good customer interaction
Product excellently priced by manufacturer at well below that asked by B&Q. Delivery issue free apart from slightly awkward timing which couldn't be avoided though, perhaps some option to select delivery schedule with the courier could be engineered in. One damaged unit out of sixty but overordered to accomodate.
19 de agosto de 2025
Resposta de Bradstone
Thank you for taking the time to leave us a 4-star review. We're glad to hear that you found our pricing competitive and your customer interaction positive.
It's also great to know that your delivery was mostly issue-free. We sincerely appreciate your feedback regarding the delivery timing and the option to select a schedule with the courier. This is valuable insight that we'll be sure to pass on to our logistics team as we continuously work to improve our customer experience.
If you have any further questions or if we can assist you with your project, please don't hesitate to reach out. Thanks again for choosing Bradstone!
High quality products and very helpful…
High quality products and very helpful staff . Excellent delivery , goods very well packaged and I was kept informed on order and delivery
Would certainly recommend .
22 de agosto de 2025
Resposta de Bradstone
Thank you for sharing your experience and leaving us a 5-star review!
It's wonderful to hear that you're so pleased with the quality of our products and that our staff provided you with excellent service. We're also thrilled that our delivery process, from keeping you informed to ensuring your goods arrived well-packaged, met your expectations.
We sincerely appreciate you recommending us. We hope you love your new materials and that they help you create a beautiful space you'll enjoy for a very long time!
Great comms from Lorraine
Great comms from Lorraine. great products great delivery from Dave. ⭐️⭐️⭐️⭐️⭐️
20 de agosto de 2025
Resposta de Bradstone
What a fantastic review! We're so glad to hear that you had such a positive experience.
Your feedback truly means a lot to us, and we'll be sure to pass on your kind words. It's our goal to provide great products and a great service to match, so it's wonderful to know we got it right with your delivery and communication.
We hope you're enjoying your new products as you create your perfect outdoor space. Thanks again for choosing us!
Very good
Very good, informative and responsive through our purchase and post purchase questions
Thankyou !
21 de julho de 2025
Resposta de Bradstone
Thank you so much for your kind words and for leaving us a 5-star review! We're so glad to hear that you found our team to be very good, informative, and responsive throughout your purchase and even afterward.
Providing excellent support at every stage of your project is something we pride ourselves on. We're here to help you create a beautiful outdoor space you can enjoy for years to come.
If you ever need assistance with future projects or have any more questions, please don't hesitate to reach out. Thanks again for choosing Bradstone!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.