Brakes Plus - Cedar Rapids - Kenwood Park Avaliações 

Went in to get an oil change, was in and out within an hour. Came back later to get my brakes taken care of. They went above and beyond. Initially was going to have to leave my vehicle over night, but the parts came in about an hour or so before close. So they decided to take care of it instead of having me leave my car over night, which they thought they were going to initially have to do. I Needed new caliper and break pads. A hiccup occurred and one of the employees went out of their way take a trip to go get proper brake pads because the wrong ones had been shipped to them. They could have called in quits, but decided to stay after hours and get the job done! They did an awesome job communicating with me every step of the way. Even offered Lyft to take me hime/ pick me up if they were unable to finish. They also applied available discounts to help out with the price! Was very pleased with their extra effort. Glad to have my car back in working order.

My granddaughter took her car here to have her brakes worked on. When they called to say it was ready to be picked up, she was told that the master cylinder would need to be replaced and would cost about $1,700. She declined to have the service done at that time. The next day she took the car to a different company and was told that the master cylinder was fine. I hope this was just a misunderstanding, but I was standing there when she was told this. I would hate to think this company would try to take advantage of young ladies.