Brambas Barefoot Avaliações 

41
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tuve un problema con el envio porque SEUR nunca me mando el mail con el QR y codigo para retirar el pedido. Escribi por instagram y no me contestaron, entonces no pude retirar el pedido y volvio a alm... Ver mais

Avaliado com 3 de um total de 5 estrelas

I ordered two pairs of shoes and one pair of socks. Let's start with the socks, as that's the easiest one. 1. Origin Crew Socks – Scarlet The socks are not an "anatomical fit" as advert... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love everything about Brambas! The concept behind the shoes, the commitment to great quality, comfort, and the sustainability of the materials, and how beautiful they look. My shoes have proven to... Ver mais

Avaliado com 5 de um total de 5 estrelas

He seguit Brambas des del principi i l'experiència no ha pogut ser millor. Era reticent a provar el barefoot, però ara la meva família i jo tenim almenys 2 parells de Brambas cadascú: són precioses, c... Ver mais

Detalhes da empresa

  1. Loja de Sapatos
  2. Loja de sapatos ortopédicos

Escrito pela empresa

At Brambas, we want to include coolness in the barefoot sector and create footwear that is not only incredibly comfortable and respectful of the foot and our planet, but also has the capacity to conquer us through its design. And we are very proud of what we have achieved.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

41 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,0

Todas as avaliações

(41)

40 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Dissapointing experience.

I ordered two pairs of shoes and one pair of socks.

Let's start with the socks, as that's the easiest one.

1. Origin Crew Socks – Scarlet
The socks are not an "anatomical fit" as advertised. They have a regular (narrow) fit. My normal Nike socks have more room around the toes than these Brambas socks. They are also see-through, with very thin material. They're okay for summer, but definitely not for winter.

2. Calabria – Marlin
Gave me blisters on the back of my heels. I haven't had a pair of shoes do that for years. Even the toughest Nike or Adidas shoes don't give me sore heels. I was unable to wear them for a week while my heels healed, so you definitely need to break them in. Not the nicest experience.

3. Calabria – Scarlet
These arrived with a manufacturing defect, so I haven't been able to wear them at all. I contacted support four days ago and I'm still waiting to hear back.

I won't be ordering again. Very sad, as this was my first experience with barefoot shoes, and it has already been disappointing.

27 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

By far the worst costumer service

Very disappointing experience and by far the worst customer service I have ever received from an online retailer.

I returned two pairs of shoes in one parcel after informing Brambas in advance. One pair was refunded, but the second one was "lost" in their warehouse despite being clearly labelled with the order number and my email address. Instead of taking responsibility or offering any reasonable solution, Brambas simply refused the refund and placed all the blame on me.

There was no willingness to compromise, no accountability for their own mistakes, and no real customer support throughout the process.

I would strongly advise anyone to think twice before ordering from Brambas. If anything goes wrong with your order or return, don't expect customer-oriented service or a fair resolution.

22 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tuve un problema con el envio porque…

Tuve un problema con el envio porque SEUR nunca me mando el mail con el QR y codigo para retirar el pedido. Escribi por instagram y no me contestaron, entonces no pude retirar el pedido y volvio a almacen. Sin embargo, luego me contactaron y me volvieron a enviar el pedido sin tener que pagar por ellos. Gracias!

21 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best barefoot on the market!

I recently bought a pair of Brambas, and they are hands down the best barefoot shoes on the market. The flexible, natural fit is incredibly comfortable and genuinely makes me feel like I’m walking barefoot. My feet have never felt this free and energized—an absolute game-changer!

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

the perfect intersection of timeless, trendy and comfy!

I love everything about Brambas! The concept behind the shoes, the commitment to great quality, comfort, and the sustainability of the materials, and how beautiful they look.
My shoes have proven to be not only extremely comfortable but also receive plenty of good comments, Brambas is the perfect intersection of timeless, trendy and comfy! Will buy again for sure

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Me encantan

Me encantan. No pierden el rollo por ser barefoot, que es algo que muchas marcas no entienden, para mí las negras son un básico indispensable. Yo no me las quito desde hace un año, la verdad, y están resistiendo bien. Además les trasladé una opinión personal y la recogieron con mucha amabilidad 😊. Producto y atención un 10 👌🏼

25 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gracias

Me encanta Brambas! A parte de un diseño con mucho rollo, son
comodísimas, gracias a ellas me he iniciado en el calzado Barefoot.
Seguid así equipo, enhorabuena

10 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor quality and even worse customer service

Quick backstory: Loving the idea of a barefoot shoe with a nice aesthetic, I backed the Creta model on kickstarter. Receiving it I found it to be a bit too small, but returning was costly so I thought i might be able to use without insole. Didn't work out, so I sold the shoes and ordered a new pair sizing up. These arrived in October, and with danish weather that meant probably a month and a half of wear before shifting to warmer footwear.

Problem: Already during this period, the stitching around the ankle started to get loose from the inside of the shoe, to which it was sewn, and untangle - on both sides. Then with them shelved for the winter I forgot about this untill now in may, where I became aware again and wrote Brambas. I had expected to have paid for my shoes for the summer and now it seemed to not even last that.

During a monthlong back and forth email-correspondence, they offered me 15 euros to get them repaired. I took them to my local shoe repairer and they informed me that the price would be exceed 45 euros. I then informed Brambas, having to mail them twice to get a response. They maintained having only the option of paying me 15 euros to help cover the cost. Seems a bad deal for me to pay additional +30 for a show showing signs of such a poor quality. They reasoned their poor offer with being a small company, but they promise this in terms of service, quote:

“Brambas offers a three-year warranty on our shoes covering manufacturing defects, which can include repair, replacement, or exchange at no cost as long as you have the original purchase invoice.”

Obviously some bs. They reasoned with this being only for manufacturing defects and such - which it clearly is. They disregard this, however, without even investigating. Email responses feeling like it might be an ai-agent or something, half reading my messages

Do yourself a favor and avoid putting your money into this company.

5 de junho de 2026
Avaliação não solicitada
logotipo da Brambas Barefoot

Resposta da Brambas Barefoot

Hello Bjarne,

Thank you for taking the time to share your experience.

We are sorry that you are disappointed with the outcome of your case. However, we would like to provide some additional context for other readers.

According to our records, you placed two orders with us: one in June 2025 and another in October 2025. We first received your message regarding this issue on May 10th, many months after both purchases had been delivered.

While you explained that the shoes were not used during part of that period due to the weather in Denmark, unfortunately we have no way of verifying how often the shoes were worn, under what conditions they were used, or whether they were used exclusively in Denmark or elsewhere. What we do know is that the materials used in our shoes have been extensively tested and that we have not encountered similar cases with this model.

Even so, despite the time that had elapsed since purchase, we still offered a contribution towards a repair. While the repair estimate you obtained exceeded that amount, the €15 contribution was the maximum compensation we were able to offer based on the circumstances and the age of the shoes.

Regarding our 3-year warranty, we would like to clarify that it applies to manufacturing defects that are present when the shoes are received. The purpose of the warranty is to protect customers against defects in materials or workmanship, not against wear, damage, or deterioration that may occur after months of use.

In cases reported many months after delivery, it becomes impossible for us to determine with certainty how the shoes have been used, stored, or exposed to different conditions over time. For this reason, not every issue that appears after extended ownership can automatically be classified as a manufacturing defect under the warranty.

We understand that you may disagree with our assessment, and we respect your opinion. Nevertheless, we believe we handled the case fairly and in good faith, offering assistance despite the significant time that had passed since delivery.

We wish you all the best and thank you for having chosen Brambas.
Brambas Team

Avaliado com 5 de um total de 5 estrelas

No me las quito

Las mejores zapatillas barefoot que tengo, y he podido comparar con bastante marcas. Tanto en diseño como en comodidad. No me las quito, y la calidad muy buena.

3 de junho de 2026
Avaliação não solicitada
logotipo da Brambas Barefoot

Resposta da Brambas Barefoot

Muchísimas gracias por tu feedback. :)

Avaliado com 5 de um total de 5 estrelas

Les pongo un 10 al equipo de ventas y…

Les pongo un 10 al equipo de ventas y de servicio al cliente. La talla no me valía y me aceptaron la devolución, y durante todo el proceso el equipo me mantuvo muy bien informado. Tiene un sistema de IA que funciona realmente bien.

21 de maio de 2026
Avaliação não solicitada
logotipo da Brambas Barefoot

Resposta da Brambas Barefoot

Mil gracias Pablo. :)

Avaliado com 1 de um total de 5 estrelas

Nice designs, consumer-law violating customer service.

Super cool designs, but unfortunately a bit of a small fit so had to return my order. That is where the frustration began. I ordered a pair of socks as well which came in sealed packaging. Brambas did not accept my return of the socks because this is part of their terms and conditions. I explained that under mandatory EU consumer laws, they should accept any return of socks as long as they are sealed and unopened since the so-called 'hygiene exception' does not apply. Brambas kept referring to their online terms and did not provide a substantial response to the fact that these terms violate said EU consumer laws. Return shipping costs are €15 which I find quite steep as well, especially since you cannot select a different carrier. The return label comes pre-paid so it's not transparent whether €15 is the actual cost that Brambas pays to their carrier for the return shipping or whether Brambas charges additional returns handling fees to their customers on top (which would again be in violation of the same EU consumer legislation). After an extensive back and forth via email, Brambas ultimately agreed to refund the socks, but actually charged me €30 for the return shipping. Cannot respond to the quality of their product (again: love their designs) but their compliance and customer service is absolutely below par. 100% will never order again and will report their conduct to the Dutch and European consumer organisations. I am not precious about my €15, but I'm certain they have done this to other customers as well and their conduct is just wrong.

14 de março de 2026
Avaliação não solicitada
logotipo da Brambas Barefoot

Resposta da Brambas Barefoot

Hello Inge,

Thank you for taking the time to share your experience.

We are sorry that your return process did not meet your expectations. However, we would like to provide some additional context regarding your case.

According to our return policy, socks are not eligible for return. This information is clearly stated on our website and is available to customers before placing an order. Nevertheless, after reviewing your case, we decided to make an exception and allow the return of the socks in order to reach an amicable solution.

Because this exception had to be processed manually, the refund for the socks was not issued automatically through our system. Instead, we had to wait for the socks to arrive at our logistics center and then process the refund manually. As soon as the socks were received, the refund was issued. We feel it is important to mention this part of the story as it is not reflected in your review.

Regarding the return shipping costs, these are the rates established by the logistics center we work with and are applied equally to all customers. International returns involve insured shipping from the Netherlands to Spain, which carries a significant cost. For this reason, the €15 return fee reflects the logistics service associated with the return.

We understand that you disagree with some aspects of our policies, and we respect your opinion. At the same time, we believe we acted in good faith throughout the process, making an exception to our standard policy and ensuring that the socks were ultimately refunded.

Thank you again for your feedback and for giving Brambas a try.

Avaliado com 5 de um total de 5 estrelas

Sabates d'entrada al barefoot

Sempre havia volgut provar el calçat barefoot però tot em semblava lleig fins que vaig veure aquesta marca. Em vaig comprar un parell l'any passat i les he portat tan còmodes que enguany me n'he agafat unes altres amb uns altres colors. Les primeres les porto molt molt còmodes però s'han desgastat més del que esperava, aquestes segones les deuen haver millorat perquè son igual de còmodes però sembla que aguanten millor. Per la única cosa que he estat a punt de posar-los menys puntuació és perquè no entenc com una marca valenciana que es preocupa tant per la salut i pel benestar, pels materials de les seues sabates, etc. no es preocupe més per la terra d'on son i no tinga la web en català.

20 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

El negocio del transporte en venta online

Las empresas no deben hacer negocio con las expediciones de transporte,cobrar 15€,de ida o de vuelta,no es una buena forma de ayudar al consumidor.
Con la mitad se cubren gastos mas que de sobra,este tipo de venta online tiene márgenes estratosféricos y el porte no llega a los 4€.

25 de abril de 2026
Avaliação não solicitada
logotipo da Brambas Barefoot

Resposta da Brambas Barefoot

Hola Jabi,

Gracias por compartir tu opinión.
Queremos aclarar que los gastos de envío en nuestra tienda no son de 15€ en todos los casos. En España, el coste es de 5€, en la Unión Europea es de 15€, y fuera de la UE es de 30€.
Entendemos que pueda parecer un importe elevado, pero estos costes no son arbitrarios ni suponen un beneficio para nosotros. En muchos casos, el coste real del transporte (especialmente en envíos internacionales) es incluso superior, ya que incluye logística, manipulación, embalaje y tarifas de mensajería que varían según el destino.
Nuestro objetivo no es hacer negocio con el envío, sino ofrecer un servicio fiable y transparente, ajustando los costes lo máximo posible.
Agradecemos tu comentario y lo tenemos en cuenta para seguir mejorando.
Un saludo.
Equipo de Brambas

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