Tuve un problema con el envio porque SEUR nunca me mando el mail con el QR y codigo para retirar el pedido. Escribi por instagram y no me contestaron, entonces no pude retirar el pedido y volvio a alm... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered two pairs of shoes and one pair of socks. Let's start with the socks, as that's the easiest one. 1. Origin Crew Socks – Scarlet The socks are not an "anatomical fit" as advert... Ver mais
I love everything about Brambas! The concept behind the shoes, the commitment to great quality, comfort, and the sustainability of the materials, and how beautiful they look. My shoes have proven to... Ver mais
He seguit Brambas des del principi i l'experiència no ha pogut ser millor. Era reticent a provar el barefoot, però ara la meva família i jo tenim almenys 2 parells de Brambas cadascú: són precioses, c... Ver mais
Detalhes da empresa
Escrito pela empresa
At Brambas, we want to include coolness in the barefoot sector and create footwear that is not only incredibly comfortable and respectful of the foot and our planet, but also has the capacity to conquer us through its design. And we are very proud of what we have achieved.
Informações de contato
Espanha
- brambas.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dissapointing experience.
I ordered two pairs of shoes and one pair of socks.
Let's start with the socks, as that's the easiest one.
1. Origin Crew Socks – Scarlet
The socks are not an "anatomical fit" as advertised. They have a regular (narrow) fit. My normal Nike socks have more room around the toes than these Brambas socks. They are also see-through, with very thin material. They're okay for summer, but definitely not for winter.
2. Calabria – Marlin
Gave me blisters on the back of my heels. I haven't had a pair of shoes do that for years. Even the toughest Nike or Adidas shoes don't give me sore heels. I was unable to wear them for a week while my heels healed, so you definitely need to break them in. Not the nicest experience.
3. Calabria – Scarlet
These arrived with a manufacturing defect, so I haven't been able to wear them at all. I contacted support four days ago and I'm still waiting to hear back.
I won't be ordering again. Very sad, as this was my first experience with barefoot shoes, and it has already been disappointing.
By far the worst costumer service
Very disappointing experience and by far the worst customer service I have ever received from an online retailer.
I returned two pairs of shoes in one parcel after informing Brambas in advance. One pair was refunded, but the second one was "lost" in their warehouse despite being clearly labelled with the order number and my email address. Instead of taking responsibility or offering any reasonable solution, Brambas simply refused the refund and placed all the blame on me.
There was no willingness to compromise, no accountability for their own mistakes, and no real customer support throughout the process.
I would strongly advise anyone to think twice before ordering from Brambas. If anything goes wrong with your order or return, don't expect customer-oriented service or a fair resolution.
Tuve un problema con el envio porque…
Tuve un problema con el envio porque SEUR nunca me mando el mail con el QR y codigo para retirar el pedido. Escribi por instagram y no me contestaron, entonces no pude retirar el pedido y volvio a almacen. Sin embargo, luego me contactaron y me volvieron a enviar el pedido sin tener que pagar por ellos. Gracias!
Las zapatillas son comodísimas
Las zapatillas son comodísimas. Las uso a diario (tengo un par) y en ningún momento me han molestado. Son bonitas y muy cómodas. Las recomiendo a todo el mundo.
Best barefoot on the market!
I recently bought a pair of Brambas, and they are hands down the best barefoot shoes on the market. The flexible, natural fit is incredibly comfortable and genuinely makes me feel like I’m walking barefoot. My feet have never felt this free and energized—an absolute game-changer!
the perfect intersection of timeless, trendy and comfy!
I love everything about Brambas! The concept behind the shoes, the commitment to great quality, comfort, and the sustainability of the materials, and how beautiful they look.
My shoes have proven to be not only extremely comfortable but also receive plenty of good comments, Brambas is the perfect intersection of timeless, trendy and comfy! Will buy again for sure
Me encantan
Me encantan. No pierden el rollo por ser barefoot, que es algo que muchas marcas no entienden, para mí las negras son un básico indispensable. Yo no me las quito desde hace un año, la verdad, y están resistiendo bien. Además les trasladé una opinión personal y la recogieron con mucha amabilidad 😊. Producto y atención un 10 👌🏼
Brambas very comfortable.
Brambas never disappoints
Brambas never disappoints. Comfortable, lightweight, and very beautiful.
Gracias
Me encanta Brambas! A parte de un diseño con mucho rollo, son
comodísimas, gracias a ellas me he iniciado en el calzado Barefoot.
Seguid así equipo, enhorabuena
I love the design and quality of the…
I love the design and quality of the product.
Poor quality and even worse customer service
Quick backstory: Loving the idea of a barefoot shoe with a nice aesthetic, I backed the Creta model on kickstarter. Receiving it I found it to be a bit too small, but returning was costly so I thought i might be able to use without insole. Didn't work out, so I sold the shoes and ordered a new pair sizing up. These arrived in October, and with danish weather that meant probably a month and a half of wear before shifting to warmer footwear.
Problem: Already during this period, the stitching around the ankle started to get loose from the inside of the shoe, to which it was sewn, and untangle - on both sides. Then with them shelved for the winter I forgot about this untill now in may, where I became aware again and wrote Brambas. I had expected to have paid for my shoes for the summer and now it seemed to not even last that.
During a monthlong back and forth email-correspondence, they offered me 15 euros to get them repaired. I took them to my local shoe repairer and they informed me that the price would be exceed 45 euros. I then informed Brambas, having to mail them twice to get a response. They maintained having only the option of paying me 15 euros to help cover the cost. Seems a bad deal for me to pay additional +30 for a show showing signs of such a poor quality. They reasoned their poor offer with being a small company, but they promise this in terms of service, quote:
“Brambas offers a three-year warranty on our shoes covering manufacturing defects, which can include repair, replacement, or exchange at no cost as long as you have the original purchase invoice.”
Obviously some bs. They reasoned with this being only for manufacturing defects and such - which it clearly is. They disregard this, however, without even investigating. Email responses feeling like it might be an ai-agent or something, half reading my messages
Do yourself a favor and avoid putting your money into this company.

Resposta da Brambas Barefoot
No me las quito
Las mejores zapatillas barefoot que tengo, y he podido comparar con bastante marcas. Tanto en diseño como en comodidad. No me las quito, y la calidad muy buena.

Resposta da Brambas Barefoot
Les pongo un 10 al equipo de ventas y…
Les pongo un 10 al equipo de ventas y de servicio al cliente. La talla no me valía y me aceptaron la devolución, y durante todo el proceso el equipo me mantuvo muy bien informado. Tiene un sistema de IA que funciona realmente bien.

Resposta da Brambas Barefoot
Nice designs, consumer-law violating customer service.
Super cool designs, but unfortunately a bit of a small fit so had to return my order. That is where the frustration began. I ordered a pair of socks as well which came in sealed packaging. Brambas did not accept my return of the socks because this is part of their terms and conditions. I explained that under mandatory EU consumer laws, they should accept any return of socks as long as they are sealed and unopened since the so-called 'hygiene exception' does not apply. Brambas kept referring to their online terms and did not provide a substantial response to the fact that these terms violate said EU consumer laws. Return shipping costs are €15 which I find quite steep as well, especially since you cannot select a different carrier. The return label comes pre-paid so it's not transparent whether €15 is the actual cost that Brambas pays to their carrier for the return shipping or whether Brambas charges additional returns handling fees to their customers on top (which would again be in violation of the same EU consumer legislation). After an extensive back and forth via email, Brambas ultimately agreed to refund the socks, but actually charged me €30 for the return shipping. Cannot respond to the quality of their product (again: love their designs) but their compliance and customer service is absolutely below par. 100% will never order again and will report their conduct to the Dutch and European consumer organisations. I am not precious about my €15, but I'm certain they have done this to other customers as well and their conduct is just wrong.

Resposta da Brambas Barefoot
Sabates d'entrada al barefoot
Sempre havia volgut provar el calçat barefoot però tot em semblava lleig fins que vaig veure aquesta marca. Em vaig comprar un parell l'any passat i les he portat tan còmodes que enguany me n'he agafat unes altres amb uns altres colors. Les primeres les porto molt molt còmodes però s'han desgastat més del que esperava, aquestes segones les deuen haver millorat perquè son igual de còmodes però sembla que aguanten millor. Per la única cosa que he estat a punt de posar-los menys puntuació és perquè no entenc com una marca valenciana que es preocupa tant per la salut i pel benestar, pels materials de les seues sabates, etc. no es preocupe més per la terra d'on son i no tinga la web en català.
El negocio del transporte en venta online
Las empresas no deben hacer negocio con las expediciones de transporte,cobrar 15€,de ida o de vuelta,no es una buena forma de ayudar al consumidor.
Con la mitad se cubren gastos mas que de sobra,este tipo de venta online tiene márgenes estratosféricos y el porte no llega a los 4€.

Resposta da Brambas Barefoot
Great shoes
Great shoes, easy to purchase and quick to arrive
My new everyday sneakers
I discovered Brambas through a friend's recommendation and now they're my everyday sneakers. Beautiful, comfortable and very light. I already have two pairs and I'll buy more for sure.
Producto de calidad
Producto de calidad, servicio al cliente genial!!! Lo recomendamos 100%!!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







