Pros: Easy to arrange hire, friendly staff, fairly reasonable price overall, excellent quality of product. Cons: charge for pre filled petrol is way overpriced compated to real cost of petrol. So ov... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 4, Stone Gravels, Stonegravels Industrial Estate, S41 7LG Chesterfield, GB
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Veja o que dizem as avaliações
From ordering online to dropping item off, there were no issues. Ordering was easy though I forgot to order some sheets for the sander, this was sorted by the helpful chap at the store. Would have no... Ver mais
A empresa respondeu
The driver Chesterfield store. Really helpful. Cheerful and polite. Communication brill through out the order process. Could’nt ask for more .ok I’d ask for a discount but that’s it .ordered a wood ch... Ver mais
A empresa respondeu
Electric Cement Mixer Hire. Simple process completed online, collected from Chesterfield Store who were great. Decent price for a weeks hire.
Detalhes da empresa
Escrito pela empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informações de contato
Unit 4, Stone Gravels, Stonegravels Industrial Estate, S41 7LG, Chesterfield, Reino Unido
- 01246 211 711
4,5
Excelente
33 avaliações
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Brandon Hire Station - Chesterfield
Hi Simon, thanks for your great review. We're pleased to hear that you received helpful service from our team and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Great service and very helpful.
30 de setembro de 2025
Resposta da Brandon Hire Station - Chesterfield
Hi Lynda, thank you for your positive review. We're pleased to hear that you received helpful service from our Chesterfield team. Kind regards, the Brandon Hire Station team.
Sky lift…
Efficient service and arrived when they said it would everything worked would deel with again top marks
17 de agosto de 2025
Resposta da Brandon Hire Station - Chesterfield
Hi Shaun, thank you for your review about your recent hire. We're pleased to hear that you received efficient service and your equipment worked well. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Hassle free experience …
From ordering online to dropping item off, there were no issues. Ordering was easy though I forgot to order some sheets for the sander, this was sorted by the helpful chap at the store. Would have no issues with using them again and would recommend to others.
1 de julho de 2025
Resposta da Brandon Hire Station - Chesterfield
Good morning, thank you for your review and recommendation! We're pleased to hear you had a seamless hire experience and found our team helpful. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Hired a patio cleaner / pressure washer…
Hired a patio cleaner / pressure washer again to clean the driveway and patio areas of the house. 2nd year running from Brandon, they always give a great service and a good hire rate. Thanks.
7 de abril de 2025
Avaliação não solicitada
Resposta da Brandon Hire Station - Chesterfield
Hi Mark, thank you for your positive feedback about your recent hire experience. It's great to hear that you always receive excellent service from our Chesterfield branch and are pleased with our delivery and pricing. Your feedback is greatly appreciated! Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Chesterfield
Hi Elizabeth, thank you for your review! We're pleased to hear that the equipment met your expectations and that our Chesterfield team were very helpful. Kind regards, the Brandon Hire Station team.
Shambles
Shambles. Hired a mixer. Guy put the loose RCD lead on top without telling me. It fell off the truck. I couldn't use the mixer. Had to hire another one from HSS Hire. Cost me fuel for 2 journeys to Derby and Sheffield, a CAZ fine in Sheffield (£70) ended up being charged for both mixers. So I'm about £200 down. They tried to charge me for the lost RCD cable too until the Area Manager stepped in.
Plus I missed the Community Shield match, and had to take Monday off work to finish the job and return everything.
Chesterfield staff were arsey. Not a great customer experience!
1 de agosto de 2024
Resposta da Brandon Hire Station - Chesterfield
Hi Grant, we're extremely sorry to hear that your experience fell below the high standards of service we expect to deliver and we apologise for any further inconvenience that was caused. If there is anything further you would like to discuss concerning this hire you can reach our customer support team on 0370 99 00 999. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Chesterfield
Hi Paul, thank you for your 5-star review. We're delighted to hear that you had a great experience and found our team helpful and the hire process easy. Kind regards, the Brandon Hire Station team.
Pros and cons
Pros: Easy to arrange hire, friendly staff, fairly reasonable price overall, excellent quality of product.
Cons: charge for pre filled petrol is way overpriced compated to real cost of petrol.
So overall good but £6 for 0.6 litres of petrol is extortion.
26 de junho de 2024
Resposta da Brandon Hire Station - Chesterfield
Hi James, thank you for your detailed review and for highlighting the ease of arranging hire, our friendly team, reasonable pricing, and the excellent quality of our products. We appreciate your feedback regarding the pre-filled petrol charge and will take it into consideration. Kind regards, the Brandon Hire Station team.
From ordering to collection and then…
From ordering to collection and then return of the hired item, everything was very easy and ran smoothly
20 de maio de 2024
Resposta da Brandon Hire Station - Chesterfield
Good afternoon, thank you for your 5-star review. We're delighted to hear that your experience from ordering to collection and return went smoothly. We appreciate your feedback and hope we will see you again in the future. Kind regards, the Brandon Hire Station team.
Electric Cement Mixer Hire
Electric Cement Mixer Hire.
Simple process completed online, collected from Chesterfield Store who were great.
Decent price for a weeks hire.
30 de abril de 2024
The driver Chesterfield store
The driver Chesterfield store. Really helpful. Cheerful and polite. Communication brill through out the order process. Could’nt ask for more .ok I’d ask for a discount but that’s it .ordered a wood chipper. It was in good condition and worked well.
1 de maio de 2024
Resposta da Brandon Hire Station - Chesterfield
Hi Martin, thank you for your 5-star review! We're delighted to hear that you found our driver at the Chesterfield store to be helpful, cheerful, and polite. We're glad the wood chipper was in good condition and worked well for you. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Brandon provide an amazing service
Brandon provide an amazing service, never an issue, perfect hire company
8 de abril de 2024
Resposta da Brandon Hire Station - Chesterfield
Hi Norman, thank you for your kind words and for being a valued customer at Brandon Hire Station. We are delighted to hear that you have always received an amazing service from our team. We appreciate your feedback and look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.
Very helpful engaged and knowledgeable…
Very helpful engaged and knowledgeable staff member.
4 de abril de 2024
Resposta da Brandon Hire Station - Chesterfield
Hi Andy, thank you for your 5-star review. We're delighted to hear that you found our team member helpful, engaged, and knowledgeable. We strive to provide excellent service to all our customers and appreciate your feedback. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Chesterfield
Hi Richard, thank you for your 5-star review. We're delighted to hear that you found our equipment hire process straightforward and that you were satisfied with the quality of our equipment. Kind regards, the Brandon Hire Station team.
Communication
Communication, delivery's and pickup were superb. Equipment was well maintained
11 de outubro de 2023
Resposta da Brandon Hire Station - Chesterfield
Hi Erik, thank you for your positive review. We're glad to hear that you had an excellent experience with our team and equipment. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Chesterfield
Hi Lukasz, thank you for your positive review. We're pleased to hear that you were impressed with our service and found our prices competitive. Kind regards, the Brandon Hire Station team.
Rude customer service
4 de outubro de 2023
Resposta da Brandon Hire Station - Chesterfield
Hi Thomas, we would like to apologise for any rudeness you experienced during your visit. We strive to provide excellent customer service and we're very sorry we fell short in this instance. We appreciate your feedback and will use it to improve our service. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Chesterfield
Good morning, thank you for your 5-star review. We're glad to hear that you found our prices competitive and hire process simple. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Chesterfield
Hi Steve, thank you for your positive feedback about our Chesterfield branch. We're glad to hear that you find the branch team so friendly while offering their advice and support during your hire. Thank you for hiring with us and we look forward to seeing you again soon. Kind regards, the Brandon Hire Station team.
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