Delivered on time, easy to extend hire period and reasonable value. Machine (Turf Cutter) started ok but a bit tired. Clutch didn't always disengage properly and tyre grip poor. Average for a hire... Ver mais
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Veja o que dizem as avaliações
Ben and his team are amazing! Anything I need short notice or not for my company they sort out! Whether it’s a digger/ dumper or a breaker and transformer they get it sorted. Couldn’t recommend th... Ver mais
A empresa respondeu
Great company to deal with. Swift delivery and collection of hire tools. Tools are in immaculate condition and works flawlessly. Staff at Colchester branch is super friendly and helpful.
Highly recommended, went with my daughter to hirer, we were a bit nervous as 2 females not sure what we were doing lol but the guys were brilliant,so helpful, nothing was to much trouble and great pri... Ver mais
Detalhes da empresa
Escrito pela empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informações de contato
Unit 8, 13A London Road, Stanway, CO3 0NR, Colchester, Reino Unido
- 0120 6574 888
4,4
Excelente
50 avaliações
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service really clear website…
Excellent service really clear website and fast delivery and great customer service. Would highly recommend.
29 de outubro de 2025
Resposta da Brandon Hire Station - Colchester
Hi Andrew, thank you for your positive review and recommendation. We're pleased to hear that you received excellent service from our team and were happy with our hire process. We hope we can support you again in future. Kind regards, the Brandon Hire Station team.
excellent service ..
21 de outubro de 2025
Resposta da Brandon Hire Station - Colchester
Hi Nissanka, thank you for your review. We're happy to hear that you received excellent service during your hire and we hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Great Local Service
Collected pre - booked equipment. Kit was ready, staff were really helpful, couldn't fault it. Only collected it because arranging a delivery was too complicated.
26 de agosto de 2025
Resposta da Brandon Hire Station - Colchester
Good morning, thank you for your feedback. We’re pleased to hear you received reliable and helpful service during your collection. We appreciate your comments about the delivery and apologise that you felt this process was complicated. If there's any further feedback you wish to provide or something we can do in future to make this simpler please do get in touch. Kind regards, the Brandon Hire Station team.
Easy to do business with
Easy to do business with, reasonable prices and good delivery/ collection.
Would use again
24 de agosto de 2025
Resposta da Brandon Hire Station - Colchester
Hi Ingrid, thanks for your great review. We're delighted to hear that you found the hiring experience easy and were happy with our prices. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Colchester
Hi Matt, thank you for your 5-star review and choosing to hire with us. We are glad to hear that our Colchester team provide helpful and friendly service and we look forward to seeing you again in future! Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Colchester
Hi Richard, thank you for your feedback and choosing to hire with us. It's great to hear that our Colchester team offered helpful service and that you found our collection process easy. Kind regards, the Brandon Hire Station team.
Easy experience very helpful guys
25 de março de 2025
Resposta da Brandon Hire Station - Colchester
Hi Craig, thank you for your 5-star review. We're pleased to hear that you had a good experience and found our team very helpful. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Colchester
Hi Lee, thank you for your 5-star review. We're delighted to hear that you found our Colchester team polite and easy to hire with. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Colchester
Good morning, thank you for your feedback about your recent hire. We're delighted to hear that you received excellent service from our team. Kind regards, the Brandon Hire Station team.
Good Service
Good service with plenty of timely information regarding delivery and collection. Only problem (with the turf cutter) was the lack of tyre tread on the driving wheels, with wheels not gripping it involved a lot of hard pushing!
11 de novembro de 2024
Resposta da Brandon Hire Station - Colchester
Hi Peter, thank you for your 5-star review and for highlighting the good service you received from our team. We apologise for the issue with the tyre tread on the turf cutter's driving wheels and appreciate your feedback. Kind regards, the Brandon Hire Station team.
Fantastic service and communication…
Fantastic service and communication from start to finish .
The conservatory ladder was a god send .
23 de outubro de 2024
Resposta da Brandon Hire Station - Colchester
Hi, thank you for your positive review. We're delighted to hear that you had a fantastic experience and that the conservatory ladder was the ideal solution for your needs. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Colchester
Good afternoon, thank you for your review. We're happy to hear that you found our Colchester team helpful and friendly. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Colchester
Hi Elliot, thank you for your positive review. We're delighted to hear that you found our service easy and our team polite. We look forward to welcoming you back for your future tool hire needs. Kind regards, the Brandon Hire Station team.
The garden chipper supplied could not…
The garden chipper supplied could not be started. I reported this on a Saturday but the hire centre had no telephone support at weekends. I left a message but did not receive a call back. I chased this during the working week and was told that I should have continued to telephone. I expected my voicemail message would be picked up and responded to but this proved to be a false hope. I requested a refund and was told that this would only be considered once the chipper had been tested upon return. The customer services adviser told me that the chippers are notoriously difficult to start. The chipper hired was not usable.
17 de setembro de 2024
Resposta da Brandon Hire Station - Colchester
Hi Ian, we're extremely sorry to hear about the issue you experienced with the chipper and for the communication you received during your hire. This does not meet our usual high standard of service and we apologise for the inconvenience caused to you. We will pass this on to our team to ensure this has been investigated. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Colchester
Hi Graham, thank you for your 5-star review. We're pleased to hear that you found our service helpful. Kind regards, the Brandon Hire Station team.
Great customer service
2 de agosto de 2024
Resposta da Brandon Hire Station - Colchester
Hi Rodel, thank you for your positive review. We're delighted to hear that you appreciated our customer service. Kind regards, the Brandon Hire Station team.
Good range of tools
Good range of tools, good availability, good price. Why struggle with the wrong tools when for a few quid you can get the job done better and quicker.
5 de agosto de 2024
Avaliação não solicitada
Resposta da Brandon Hire Station - Colchester
Hi Paul, thank you for your review. We're happy to hear that you found our range of tools, availability, and pricing to your satisfaction. We appreciate your recommendation and look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.
Easy and straightforward to hire and…
Easy and straightforward to hire and help provided loading and unloading
29 de julho de 2024
Resposta da Brandon Hire Station - Colchester
Hi Alan, thank you for your 5-star review. We're delighted to hear that you found the hiring process easy and straightforward, and that our team was able to assist with loading and unloading. Kind regards, the Brandon Hire Station team.
Battery didn't work, customer service ignored us
Hired a battery for a caravan weekend. Spoke to someone on the customer service line beforehand and was told the battery would be perfect for this purpose, then phoned the store themselves and was also told the battery would be good for this use. We took it away on the weekend and the battery was drained within an hour even when nothing was plugged in or being used. We were without electric for the weekend which was inconvenient to say the least as we were performing at the festival. When we returned the battery and explained it didn't work the person lied and said they never said it would work with a caravan. Emailed Head Office twice to complain and received no response after 12 days.
19 de julho de 2024
Avaliação não solicitada
Resposta da Brandon Hire Station - Colchester
Hi, thank you for making us aware of this. We are sorry to hear that the service and communication you received throughout your hire was not up to the high standard we expect to deliver and apologise for the inconvenience caused for you at the festival. We've requested some more information from you, including your order details, so that we can pass your information on to our team to investigate this for you. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Colchester
Good afternoon, thank you for your positive feedback. We're delighted to hear that you found the hiring process easy and appreciated the service from our Colchester team. Kind regards, the Brandon Hire Station team.
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