The product was very good. Only complication was that I booked it in my name so I would have to be there at collection with my identification, whereas I wanted my son to collect it. Ended up getting... Ver mais
A empresa respondeu
Localização
Trocar localização21 Bankhead Drive, Sighthill Industrial Estate, EH11 4DW Edinburgh, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Reservation on internet was easy. The staff at counter were pleasant and wasted no time dealing with paperwork etc. I was shown the machine started and especially the emergency stop procedure. No pr... Ver mais
A empresa respondeu
Great service in reserving and delivery, with fuel included it makes usage very straightforward. The tool (turf lifter) looked well maintained and worked superbly. Took a while to collect after use bu... Ver mais
A empresa respondeu
Really friendly staff who helped lift equipment in and out of my car. Lawn aerator hired was in perfect condition when collected and did a great job hollow coring my lawn. Highly recommended.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informações de contato
21 Bankhead Drive, Sighthill Industrial Estate, EH11 4DW, Edinburgh, Reino Unido
- 01314 583 111
4,7
Excelente
67 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The product was very good.
The product was very good.
Only complication was that I booked it in my name so I would have to be there at collection with my identification, whereas I wanted my son to collect it.
Ended up getting a refund prior to the collection date, and my son re-booking. This part was dealt with very well by the head office though.
29 de outubro de 2025
Resposta da Brandon Hire Station - Edinburgh
Hi Pete, thank you for your review about your recent hire. We apologise for any inconvenience that was caused during this process, but we're glad to hear that the head office were supportive and helped you to get this re-booked smoothly. Kind regards, the Brandon Hire Station team.
Super helpful and efficient.
27 de outubro de 2025
Resposta da Brandon Hire Station - Edinburgh
Good morning, thank you for your feedback. We're delighted to hear that you had a good hire experience and that you found our team really helpful and efficient. Kind regards, the Brandon Hire Station team.
Kit was well maintained & in good…
Kit was well maintained & in good condition Great service, all the staff i dealt with were really friendly and helpful
25 de agosto de 2025
Resposta da Brandon Hire Station - Edinburgh
Hi Richard, thank you for taking the time to leave us a review. We're pleased to hear that you were happy with the equipment and our team provided friendly and helpful service. Thank you for hiring with us and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Great hiring experience
I had to hire a combination ladder twice and was pleased by the service. The first time I hired the wrong one (I'm not sure if it was my fault or theirs), I contacted them, and they organised a swap on the same day. Recently, I ordered a new one, and everything went smoothly.
17 de setembro de 2025
Avaliação não solicitada
Resposta da Brandon Hire Station - Edinburgh
Hi Sev, thank you for taking the time to share your experience. We're sorry to hear that there was a mistake with your first hire, but we're pleased to hear that our team was able to quickly resolve the ladder swap and that your recent tool hire went smoothly. We hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Edinburgh
Good morning, thank you for your 5-star review and choosing to hire with us. We are delighted to hear that our team were helpful and friendly during your hire and we hope to see you again in future! Kind regards, the Brandon Hire Station team.
Great service
Great service - very kind, helped me get the tool into my small car and back out again!
2 de agosto de 2025
Resposta da Brandon Hire Station - Edinburgh
Good afternoon, thank you for your positive feedback. We’re glad our Edinburgh team could assist with lifting the tool into your vehicle and making the process easier for you. Thank you for hiring with us and we hope we will see you again in future. Kind regards, the Brandon Hire Station team.
Very happy. Thanks.
Kept very well informed. Super helpful and genuinely friendly staff.
17 de julho de 2025
Resposta da Brandon Hire Station - Edinburgh
Hi Anthony, thank you for your review. We're pleased to hear that you were kept well-informed and found our team helpful and friendly. We hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Great experience - Battery SDS
Great experience. Was able to order online easy enough, and collection was smooth. Kit was looked after, and worried reliably. Staff polite and helpful
19 de junho de 2025
Resposta da Brandon Hire Station - Edinburgh
Good morning, thank you for your positive review of your recent hire experience. We're glad to hear that you found it easy to order online and were happy with our service and equipment. Kind regards, the Brandon Hire Station team.
Well maintained equipment
Great service in reserving and delivery, with fuel included it makes usage very straightforward. The tool (turf lifter) looked well maintained and worked superbly. Took a while to collect after use but overall a good experience and would consider using them again.
25 de março de 2025
Resposta da Brandon Hire Station - Edinburgh
Hi Alistair, thank you for your feedback about your recent hire. We're pleased to hear that you were happy with the service and equipment you received. We apologise for the delay with your collection, but are pleased you had a good experience overall. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Edinburgh
Hi Kenny, thank you for your 5-star review. We're delighted to hear that you received good service from our team. Kind regards, the Brandon Hire Station team.
Great piece of kit and really helpful staff
Really friendly staff who helped lift equipment in and out of my car.
Lawn aerator hired was in perfect condition when collected and did a great job hollow coring my lawn. Highly recommended.
9 de março de 2025
Resposta da Brandon Hire Station - Edinburgh
Hi Rory, thank you for your review and 5-star rating! We're delighted to hear that our team were friendly and helpful, and that the lawn aerator met your expectations. We appreciate your recommendation and hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Recommended!
Very competitive pricing. Easy to book online. Hassle free collection and return of item from depot and friendly staff. Would definitely recommend to anyone.
12 de março de 2025
Resposta da Brandon Hire Station - Edinburgh
Hi Simon, thank you for your 5-star review. We're pleased to hear that you found our pricing competitive and appreciated the ease of booking online, as well as the hassle-free collection and return process. It's wonderful to know our friendly staff made a positive impression, and we appreciate your recommendation. Kind regards, the Brandon Hire Station team.
Reservation on internet was easy
Reservation on internet was easy. The staff at counter were pleasant and wasted no time dealing with paperwork etc.
I was shown the machine started and especially the emergency stop procedure. No problem with machine and quick easy return.
Never had any problem with this firm.
29 de janeiro de 2025
Resposta da Brandon Hire Station - Edinburgh
Hi Toni, thank you for your feedback and 5-star rating. We're pleased to hear that you found the online order process easy and appreciated the efficient service from our team. It's great to know that you had a faultless experience with the machine and found the return process quick and easy. Kind regards, the Brandon Hire Station team.
Excellent would use again
10 de janeiro de 2025
Resposta da Brandon Hire Station - Edinburgh
Hi, thank you for your review and 5-star rating. We're happy to hear that you had a great experience with us and look forward to serving you again. Kind regards, the Brandon Hire Station team.
Very helpful and friendly
As someone who is clueless about hiring machinery, the staff made me feel welcomed and supported in the process. Very friendly.
22 de novembro de 2024
Resposta da Brandon Hire Station - Edinburgh
Hi, thank you for your review about your recent hire experience. We're delighted to hear that our Edinburgh team made you feel welcomed and supported during your hire experience. Kind regards, the Brandon Hire Station team.
Did what they promised
Easy booking, good comms, delivered and collected on time and equipment worked. Just what we should all expect every time. But well done because it doesn’t always happen like that.
23 de outubro de 2024
Resposta da Brandon Hire Station - Edinburgh
Hi Richard, thank you for your 5-star review. We're delighted to hear that you found the booking process easy and that our communication, delivery, and equipment met your expectations. Kind regards, the Brandon Hire Station team.
A genuinely helpful group of guys…
A genuinely helpful group of guys working here- nothing was too much or too stupid to ask. Felt like they couldn’t have done more to help me with some heavy tool hire. Even gave me a hand lifting them in and out of the car. Can’t recommend highly enough, won’t look anywhere else in future for tool hire.
23 de setembro de 2024
Resposta da Brandon Hire Station - Edinburgh
Hi Iain, thank you for your brilliant review! We're delighted to hear that our Edinburgh team was able to assist you effectively and make your experience so positive. Thank you for hiring with us and we look forward to helping you again in the future! Kind regards, the Brandon Hire Station team.
Staff are always happy and super helpful
3 de setembro de 2024
Resposta da Brandon Hire Station - Edinburgh
Hi Chris, thank you for your 5-star review. We're pleased to hear that our Edinburgh team offered helpful and friendly service during your visits. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Edinburgh
Hi Nasir, thank you for your 5-star review! We're delighted to hear that you had a great experience from start to finish and appreciated our communication. Kind regards, the Brandon Hire Station team.
Good price and really helpful staff
Good price and really helpful staff. Can't fault them
17 de julho de 2024
Resposta da Brandon Hire Station - Edinburgh
Hi Colin, thank you for your positive review. We're delighted to hear that you found our prices competitive and found our Edinburgh team really helpful. Kind regards, the Brandon Hire Station team.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.