Brandon Hire Station - Exeter Sowton Avaliações 29

O TrustScore é 4.5 de um total de 5

4,5

Unit 3, Omega Centre, Bittern Road, Sowton Industrial Estate, EX2 7LT Exeter, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I hired a micro digger and brush cutter form Brandon Hire Station in Exeter. The whole experience was easy and straightforward and at a really good price. I had a few questions before hire and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hired floor sander combo pack for the weekend. Great kit - although wouldn't use the hand edger again. Fab job on my heritage wood floors. Brandon team had the equipment ready for pick up and inducted... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service, delivery and pick up was on time and equipment worked perfectly.


Detalhes da empresa

  1. Serviço de Locação de Equipamentos para Construção Civil
  2. Serviço de locação de ferramentas

Escrito pela empresa

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.


Informações de contato

  • Unit 3, Omega Centre, Bittern Road, Sowton Industrial Estate, EX2 7LT, Exeter, Reino Unido

  • 01392 444 411

4,5

Excelente

O TrustScore é 4.5 de um total de 5

29 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 99% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

Excellent hire experience, great digger!!

I hired a micro digger and brush cutter form Brandon Hire Station in Exeter.
The whole experience was easy and straightforward and at a really good price.
I had a few questions before hire and call the helpline who were really helpful.
The products were delivered as expected, I was given through training on them with lots of tips on how best to use them.
They came with all safety gear which gave great peace of mind.
The team were super helpful when I called with a couple of questions during the hire period and even came a day early to collect when I finished early.
I can't recommend them enough plus the digger was really fun to use!!

29 de agosto de 2025
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Daniel, thank you for your fantastic review! We're pleased to hear your tool hire experience with our Exeter Sowton branch was so smooth and straightforward. It's great to know that our team supported you throughout your experience, providing helpful advice and ensuring you had the right safety equipment and training for your micro digger and brush cutter hire. We really appreciate your recommendation and hope to support your next project soon. Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

Brilliant staff & service

Probably the most helpful staff I’ve come across. Provided great solution & very friendly staff. Can’t say more really, brilliant experience.

24 de maio de 2025
logotipo da Brandon Hire Station - Exeter Sowton

Resposta da Brandon Hire Station - Exeter Sowton

Good afternoon, thank you for your 5-star review and choosing to hire with us. We are delighted to hear that you had a brilliant hire experience and found our Exeter Sowton team so helpful and friendly during your hire. Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

I hired via the online which was so…

I hired via the online which was so easy and collected it from the sowton branch. I received such great service whenni collected it and everyone was friendly and helpful. Will definitely use again. Thanks guys.

5 de maio de 2025
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Michele, thank you for your 5-star review. We're delighted to hear that you found our online hire process easy and received friendly and helpful service from our Exeter Sowton team. We look forward to seeing you again soon! Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, pricing and efficiency. Will definitely use BrandonTool Hire again

10 de abril de 2025
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Joel, thanks for your review! We're pleased to hear that you received great service and were satisfied with our pricing. We look forward to seeing you again soon. Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

The chap in the shop tried to contact…

The chap in the shop tried to contact me to explain I'd made a mistake with my order. When I eventually rang he was really flexible about helping me do what I wanted. When I picked up the equipment he showed me how it worked and helped me get it in the car.

2 de abril de 2025
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Mike, thank you for your 5-star review. We're happy to hear that our Exeter team was flexible and helpful in assisting you with your order and demonstrating the equipment. We appreciate your feedback and hope we can support you in future. Kind regards, the Brandon Hire Station team.

Avaliado com 3 de um total de 5 estrelas

Did not get my AM delivery as…

Did not get my AM delivery as requested, instead end of day on a Friday !!
Pick up was also chaotic

25 de março de 2025
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Damien, thank you for your feedback. We're very sorry to hear that our delivery and collection service did not meet your expectations and apologise for any inconvenience that was caused. We will take your comments on board. Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

Perfect Floor Sander Hire!

Hired floor sander combo pack for the weekend. Great kit - although wouldn't use the hand edger again. Fab job on my heritage wood floors. Brandon team had the equipment ready for pick up and inducted me to how to use and tips. Friendly, expert service. Check back in after the weekend went smoothly, with rebates for all unused sanding sheets. Will definitely recommend and use again, thanks guys!

14 de novembro de 2024
Avaliação não solicitada
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Peter, thank you for your review. We're pleased to hear that our floor sander was effective for your heritage wood floors and that you received friendly and expert advice from our Exeter team. We appreciate your recommendation and look forward to seeing you again! Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

Helpful staff A+++

Staff very helpful at Sowton Exeter branch and an easy pick up and drop off .

14 de setembro de 2024
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Peter, thank you for your positive feedback. We're delighted to hear that you found our team at the Sowton Exeter branch very helpful and that the pick-up and drop-off process was easy. Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, good, clean equipment.

26 de agosto de 2024
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Les, thank you for your review. We're pleased to hear that you were impressed with our service and the condition of our equipment. Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

First class service

I hired an electric cement mixer for 10 days but found I needed it a little longer, another 2 days. One phone call and all sorted. The Customer Service was first class and will definitely use Brandon again.

16 de julho de 2024
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Mike, thank you for your 5-star review. We're pleased to hear that our customer service met your expectations and that extending your hire period was a smooth process. We look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

Easy ordering and quick convenient…

Easy ordering and quick convenient delivery. Driver was very helpful

30 de abril de 2024
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Resposta da Brandon Hire Station - Exeter Sowton

Hi, thank you for your positive feedback. We're delighted to hear that you found our ordering process easy and our delivery quick and convenient. It's great to know that our driver was very helpful. Kind regards, the Brandon Hire Station team.

Avaliado com 4 de um total de 5 estrelas

Staff friendly and helpful

People friendly and helpful
Good price

7 de maio de 2024
logotipo da Brandon Hire Station - Exeter Sowton

Resposta da Brandon Hire Station - Exeter Sowton

Hi Peter, thank you for your review. We're delighted to hear that you found our team friendly and helpful, and that you appreciated our competitive pricing. Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

Carpet cleaner hire

Hired a carpet cleaner - easy process and great bit of kit. Let me return the next day for no extra cost. Clear guidance on how to use the machine and would definitely hire again from these guys.

10 de abril de 2024
Avaliação não solicitada
logotipo da Brandon Hire Station - Exeter Sowton

Resposta da Brandon Hire Station - Exeter Sowton

Hi Sandy, thank you for your 5-star review! We're delighted to hear that you found the carpet cleaner hire process easy and received helpful advice from our Exeter team. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

Really good experience

Really good experience, easy to order what I needed online, the item was already out ready for me on collection. A quick and straightforward process with helpful, friendly staff.

31 de janeiro de 2024
logotipo da Brandon Hire Station - Exeter Sowton

Resposta da Brandon Hire Station - Exeter Sowton

Hi Sally, thank you for your 5-star review. We're pleased to hear that you found our online ordering process easy and that our Exeter team were helpful and friendly during your visit. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.

Avaliado com 3 de um total de 5 estrelas

Unhappy experience with floor sander

Hired floor sander. INCREDIBLY heavy, so be warned if you are on your own and needing to lift into your car or take upstairs as I did. The sander had something wrong with it, I believe. You are supposed to walk with it as it moves (not hold it back) but it raced so fast across the boards I had to use a lot of physical strength to hold it back and I am a physically fit person. And it didn't sand evenly, despite the plank being flat. I only did one strip as I realised it was faulty. Brandon sent two chaps out to investigate and said they'd bring a replacement, but they didn't bring a replacement. As they tested it, the sanding paper broke and flew off. They said that was probably due to me not putting it on properly. I absolutely did put it on properly as I'd seen lots of reviews/advice on how important this is. However, I've also read lots about how paper breaks easily with these machines. Due to the significant weight of the machine (knowing there was no way I'd get it back in my car) and the obvious problems with that sander and paper etc, I asked the men to take it away and not bother bringing a replacement. However, I was only refunded for the sanding paper not used.
I'm giving 3 stars as they helped me get the sander in my car and then came out to investigate the problem. However, I would have given less if they hadn't been friendly and helpful as I feel I should have had my money refunded due to not having actually used the machine for more than one plank of wood and there being a fault in my opinion. I wasted my time and money.

20 de dezembro de 2023
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Resposta da Brandon Hire Station - Exeter Sowton

Hi, thank you for your feedback and making us aware of this. We are very sorry to hear that the service you received did not meet the high standard we expect and we apologise for any inconvenience that was caused by the issues you experienced. We have passed your information on to our team to ensure this has been investigated. Kind regards, the Brandon Hire Station team.

Avaliado com 5 de um total de 5 estrelas

Terry at the centre was really helpful…

Terry at the centre was really helpful at getting me the right equipment for the job I had

19 de dezembro de 2023
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Robert, thank you for your 5-star review. We're glad to hear that Terry was able to assist you in finding the right equipment for your job. We appreciate your feedback and hope to serve you again in the future. Kind regards, the Brandon Hire Station team.

Avaliado com 3 de um total de 5 estrelas

Old blade in stripper

Paid for a blade for tile stripper hired but none in stock. Old blade. Good job we didn’t need the machine in the end. Maybe due a refund on the blade???

17 de agosto de 2023
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Resposta da Brandon Hire Station - Exeter Sowton

Hi Philip, thank you for your feedback. We are sorry to hear you weren't fully satisfied with your experience, and apologise that we had no new blades in stock. We can see that a refund has been issued for the blade you paid for. If there's anything else we can do for you please let us know. Kind regards, the Brandon Hire Station team.

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