The machine hired, a stump grinder, worked very well and did what was required until the starter cord broke. There was no time to fix it that afternoon so it was fixed on site the following morning b... Ver mais
A empresa respondeu
Localização
Trocar localização27-31 Woodneuk Road, Darnley Industrial Estate, G53 7QS Glasgow, GB
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Veja o que dizem as avaliações
Guys at Glasgow Darnley friendly & helpful.Very reasonable rate for my 5 day cement mixer hire. No probs.
A empresa respondeu
Needed a dehumidifier quickly after an incident. The staff could not have been more helpful in getting one prepped for me and helping me with the booking process.
A empresa respondeu
Hired equipment online which was simple and straightforward to do. The Pick up from the local Branch went exactly as requested. Branch staff were friendly and helpful with advice.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informações de contato
27-31 Woodneuk Road, Darnley Industrial Estate, G53 7QS, Glasgow, Reino Unido
- 0141 881 9083
4,2
Muito Bom
45 avaliações
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Guys at Glasgow Darnley friendly &…
Guys at Glasgow Darnley friendly & helpful.Very reasonable rate for my 5 day cement mixer hire. No probs.
26 de novembro de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Alex, thank you for your review about your recent experience. We're glad to hear that you received friendly and helpful service from our Glasgow Darnley team. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Gus, thank you for your review! We're pleased to hear that you had a great hire experience. Kind regards, the Brandon Hire Station team.
Stump grinder
The machine hired, a stump grinder, worked very well and did what was required until the starter cord broke.
There was no time to fix it that afternoon so it was fixed on site the following morning but I lost at least half a day's working time due to the delay.
19 de novembro de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi John, thank you for your feedback about your recent experience. We apologise for the inconvenience that was caused due to an issue you experienced with the stump grinder. If there is anything further we can support you with concerning this hire please do get in touch. Kind regards, the Brandon Hire Station team.
Great experience from helpful staff
Needed a dehumidifier quickly after an incident. The staff could not have been more helpful in getting one prepped for me and helping me with the booking process.
17 de novembro de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi John, thank you for your positive review about you recent experience. We're pleased to hear that the Glasgow Darnley team provided such supportive service and helped you to get the Dehumidifier you needed. Kind regards, the Brandon Hire Station team.
Good customer service
I was shown how to use the equipment and the carpet cleaner was carried out to my car by a member of staff.
12 de novembro de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Lynn, thank you for your review. It's great to know that you received good service from our team. Kind regards, the Brandon hire Station team.
Lovely friendly service
Lovely friendly service. Very considerate of my needs. Thanks for your help.
31 de outubro de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Patricia, thank you for your kind review. We're glad to hear that our team provided friendly and attentive service during your hire. Kind regards, the Brandon Hire Station team.
Good product supplied by helpful staff
19 de outubro de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Craig, thank you for your positive review. We're pleased to hear that you were happy with the equipment quality and the service you received from our team. If you have any other equipment needs in the future, please don't hesitate to reach out! Kind regards, the Brandon Hire Station team.
Great hire company.
Easy to navigate website,scaffold tower delivered on time and collected on time both drivers very helpful. Will use this company again for next project.
9 de outubro de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi James, thanks for your great review about your recent hire. We're pleased to hear that you found our online hire process easy and received helpful and efficient service during the equipment delivery. We look forward to supporting your next project! Kind regards, the Brandon Hire Station team.
Hired equipment online which was simple…
Hired equipment online which was simple and straightforward to do.
The Pick up from the local Branch went exactly as requested.
Branch staff were friendly and helpful with advice.
7 de outubro de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Michael, thank you for your review about your recent hire. We're pleased to know that you had a great experience with our Glasgow Darnley branch and that you found our online hire process simple and straightforward. Kind regards, the Brandon Hire Station team.
Great service
Great service, simple to book and get equipment. Second time using, I opted for the delivery and collection service this time as my van had broken down. All in all, did the job without any hassles.
13 de agosto de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Tariq, thanks for your review and choosing to hire with us again! We're happy to hear that you received great service and had a seamless hire experience. Kind regards, the Brandon Hire Station team.
Friendly staff and happy to advise you…
Friendly staff and happy to advise you on the best products available to complete your tasks.
Great communication all the way from initial enquiry to delivery and collection.
Would happily recommend.
29 de julho de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Dobie, thank you for your review. We're delighted to hear that our team provided helpful advice and clear communication throughout your tool hire experience. Your recommendation means a lot to us, and we’re pleased we could help you find the right equipment for your project. Kind regards, the Brandon Hire Station team.
Terrible Will not be using them again
Terrible Will not be using them again
Ordered a floor stripper on line all ok!!!! On night before got a call to say they haven't got it!!😡 Couldn't offer me an alternative
Caused me soooʻooo much problems and time
22 de julho de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Alan, we are extremely sorry to hear that you were not informed of the item availability at an earlier time and we apologise for the inconvenience this caused for you. We will take your comments on board to ensure this service is improved. Kind regards, the Brandon Hire Station team.
Shambles of a company
Shambles of a company. Had hired a wacker , Friday to Monday. Delivery was fine no issues. Collection date was Monday, didn’t turn up and office shut. Phoned them on Tuesday, said they were shut for holiday. Fair enough, as we arranged this through National Tool Hire. But when speaking to the guy on the phone, just sound like it was an inconvenience to arrange this to be picked up. Said he could try and arrange it for that day but they were busy. I said as long as it is gone by Wednesday, that’s fine but we are going away so no later. Wednesday came and no one turned up. Husband phoned and was told they could get it on Thursday. Even though I told them that was not possible. Changed plans to get this picked up. Joke of a company.
4 de agosto de 2025
Avaliação não solicitada
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Sairah, thank you for your feedback and making us aware of this. We apologise that the service you received did not meet the high level we aim to provide, and we apologise for the inconvenience this delay caused for you. We will take your comments on board. King regards, the Brandon Hire Station team.
Great service
Great website, great communication, delivered ontime, item as described and worked a treat.
7 de julho de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Allan, thank you for your positive review. We're pleased to hear that you were happy with our hire process, from your online order to delivery, and that you received great service from our team. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Easy to order
Easy to order, delivery on time, pick up on time. No hidden cost. Product as expected.
2 de julho de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Colin, thanks for your feedback about your recent hire. We're pleased to hear that you found it easy to order and were happy with our delivery service. Kind regards, the Brandon Hire Station team.
Staff at branch polite and easy to deal…
Staff at branch polite and easy to deal with offered to lift tool to the car for me made sure we knew how to operate any questions etc
24 de junho de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Jonathan, thank you for your review about our Glasgow Darnley branch. We're pleased to hear you had a positive hire experience and found our team polite and helpful. Kind regards, the Brandon Hire Station team.
Excellent service
Excellent service. Small hiccup at beginning but quickly sorted. Great communication. Would recommend and will be using again.
16 de junho de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi James, thank you for your review about your recent hire. We apologise for the initial issue you experienced, but we are glad to hear our team got this sorted quickly and provided great communication throughout. Your recommendation is greatly appreciated and we look forward to seeing you again soon. Kind regards, the Brandon Hire Station team.
Got robbed!!!Received the wrong…
Got robbed!!!Received the wrong thing,didn't accept delivery and Still got charged £283.00.Will NEVER use them again!!!
17 de junho de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Colin, we're extremely sorry to hear about your recent hire experience. Please could you contact our customer team at your earliest convenience on 0345 604 5337 so that we can investigate this for you? Kind regards, the Brandon Hire Station team.
Good products and very helpful delivery driver
Easy ordering process. Very helpful delivery driver (Robert) who made sure we knew exactly how equipment should be operated.
11 de junho de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi David, thank you for your positive review. We're pleased to hear that you found our ordering process easy and that Robert provided you with the support and knowledge you needed for the equipment operation. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Staff are always super helpful and…
Staff are always super helpful and always had a great experience with the dquipment
14 de maio de 2025
Resposta da Brandon Hire Station - Glasgow Darnley
Hi Matthew, thank you for your 5-star review. We're pleased to hear that our Glasgow Darnley team are always, helpful and that you had a great experience with the equipment. We hope we can support you again in future. Kind regards, the Brandon Hire Station team.
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