the staff were helpful and informative and easy to deal with. However your online system lets you down I went to collect the machine and times of opening did not match the time when the premises... Ver mais
A empresa respondeu
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the staff were helpful and informative and easy to deal with. However your online system lets you down I went to collect the machine and times of opening did not match the time when the premises... Ver mais
A empresa respondeu
Ordered and had delivered promptly a 1.8m working platform. Depot staff and delivery and collection drivers couldn’t be better. Proper down earth and helpful. Would use again without question!
A empresa respondeu
Friendly and helpful delivery/collection drivers even waited until I finished using the wheelbarrow on day of collection Great communications with staff when calling on the phone number Speedy ref... Ver mais
A empresa respondeu
Helpful and professional. The Long Eaton branch made things easy and even assisted with loading my vehicle. The whole process was as straightforward as buying from a local shop
A empresa respondeu
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Fields Farm Road, Long Eaton, NG10 3FZ, Nottingham, Reino Unido
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Respondeu a 98% das avaliações negativas
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the staff were helpful and informative and easy to deal with. However your online system lets you down
I went to collect the machine and times of opening did not match the time when the premises did open. In addition one machine i ordered was not on site
This had to be collected from Derby branch and then tested I had hired for one day so this pressured me with the work I had to do in the allotted time I had to complete the work. having to return to the dept at 1pm to collect the second machine. In effect i paid for one days hire and in fact got half a days usage. in addition the dust collection bag for one machine was incorrect and could not be fitted so had to adapt my own dust collection device to accomodate its usage.

Resposta da Brandon Hire Station - Long Eaton
Collection and return of a step ladder was prompt and easy. It didn't take long which was important.

Resposta da Brandon Hire Station - Long Eaton
Helpful and professional. The Long Eaton branch made things easy and even assisted with loading my vehicle. The whole process was as straightforward as buying from a local shop

Resposta da Brandon Hire Station - Long Eaton
Fantastic service from long Eaton branch and Richard for an older lady needing a 10m ladder super. customer service would highly recommend and great price

Resposta da Brandon Hire Station - Long Eaton
Easy booking and collection. Knowledgable and easy going staff. Quality product hired which did a great job

Resposta da Brandon Hire Station - Long Eaton

Resposta da Brandon Hire Station - Long Eaton
Ordered and had delivered promptly a 1.8m working platform. Depot staff and delivery and collection drivers couldn’t be better. Proper down earth and helpful. Would use again without question!

Resposta da Brandon Hire Station - Long Eaton
Nice early delivery, ladder was in good condition and ideal for the job I used it for

Resposta da Brandon Hire Station - Long Eaton

Resposta da Brandon Hire Station - Long Eaton
Always a pleasure using Brandon cheapest hire rates and courteous and helpful staff.

Resposta da Brandon Hire Station - Long Eaton
Friendly and helpful delivery/collection drivers even waited until I finished using the wheelbarrow on day of collection
Great communications with staff when calling on the phone number
Speedy refund with no quibbles
Equipment hired was top notch

Resposta da Brandon Hire Station - Long Eaton
Hired a floor sander and they were so keen to sell me plenty of consumables on promise that they’d fully reimburse me for those I didn’t use. Well…. They only refunded me in part. It was only about £13 but they weren’t interested even after I escalated the issue out of principle. I won’t use them again.

Resposta da Brandon Hire Station - Long Eaton
The staff were fantastic, kit already to go when i arrived

Resposta da Brandon Hire Station - Long Eaton
All staff I dealt with did an excellent job in helping me collect, return and and instruct on equipment use. Thanks

Resposta da Brandon Hire Station - Long Eaton
Easy to hire equipment the staff was friendly and helpful and the equipment did what I wanted. Very easy process

Resposta da Brandon Hire Station - Long Eaton
Always 10 out of 10 service from the whole team.

Resposta da Brandon Hire Station - Long Eaton
The helpfulness of the person at the counter and the quality of the object hired which worked faultlessly and without any problem

Resposta da Brandon Hire Station - Long Eaton
Helpful staff but let down by the machine.
Unfortunately the machine I ordered and collected was not in working condition, the guys in the shop did what they could included going to get a replacement from another shop.
This took a couple of days and delayed the works we had planned, the replacement was a different spec machine and the end results weren’t what I was expecting.
These things happen though

Resposta da Brandon Hire Station - Long Eaton
Equipment available when required. Drop off and pick up service is excellent and on time - great communication. Would definitely recommend.
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