Two days before the tools were due to be delivered, we received a call to say none of the items were in stock and they could offer no alternatives. Huge impact on the job with little notice to arrange... Ver mais
A empresa respondeu
Unit 2 Motorway Industrial Estate, Babbage Road, SG1 2EQ Stevenage, GB
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Two days before the tools were due to be delivered, we received a call to say none of the items were in stock and they could offer no alternatives. Huge impact on the job with little notice to arrange... Ver mais
A empresa respondeu
Easy ordering through the website, backed up with excellent call centre and branch staff (especially delivery driver). Good equipment at fair price. Reliable on delivery, no need to use two bit local... Ver mais
A empresa respondeu
Great service, reliable, everything as described. Staff is very helpful for everything.
A empresa respondeu
I hired a MI tower from Brandon Hire and had an excellent experience. Lee, who delivered and collected it, was fantastic. He contacted me by phone to inform me of his arrival time. The staff at the de... Ver mais
A empresa respondeu
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 2 Motorway Industrial Estate, Babbage Road, SG1 2EQ, Stevenage, Reino Unido
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Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
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Resposta da Brandon Hire Station - Stevenage
Great condition equipment. Chose delivery and it arrived on time. Really nice drivers. Cannot fault the service.

Resposta da Brandon Hire Station - Stevenage
Easy to navigate website and to place order. Excellent updates and communication. Delivery was on time and delivered by the most friendly, helpful driver. Had to make a second order and I was just as impressed again. Thank you so much.

Resposta da Brandon Hire Station - Stevenage
Easy ordering through the website, backed up with excellent call centre and branch staff (especially delivery driver). Good equipment at fair price. Reliable on delivery, no need to use two bit local companies anymore. Excellent all round, not easy to find in this day and age.

Resposta da Brandon Hire Station - Stevenage
Great service especially the guys that dropped off and picked up, SO friendly and helpful.

Resposta da Brandon Hire Station - Stevenage
Hired online, delivered and collected without issue. Excellent service
Easy to hire online. Arrived next day. Easy to off hire. Drivers were courteous and friendly. Good prices too. Highly recommend. Will definitely use again.
I hired 2 diggers from them for 2 projects, one order was cancelled due to that they do not have in stock, £76 insurance was down to the drainage.
Another digger was delivered late as they do not have in stock, and they still work on the cost on the day it should have been delivered, not the actual delivery date.
They requested collection on 16 Aug, I asked them to extend the hire for one week and paid the money. This turns out that they asked more money, they initially said the money was paid till 17 Aug, after I emailed the collection request email on 16 Aug, they claimed the hire is till 21 Aug.
They are asking for more payment on 22 Aug, while I have paid one week hire on 16 Aug.
Too much hassle.

Resposta da Brandon Hire Station - Stevenage
Had Mixer delivered and pick up, excellent service would highly reconmend.
Ordered a conservatory ladder on line was showing in stock, but had a phone call too say it wasn’t and maybe delayed but they would try and locate one, I got another phone call the same day too say they had located one which was delivered on time (fantastic) delivery was good and so was the collection would definitely recommend them.
Hired a cement mixer for a few days. Very helpful staff and was able to extend hire period with no issues at all. Highly recommend
Excellent service from the Stevenage branch, no quibble or quabble, new clean tools
Front desk chap excellent, very understanding
Thank you
Very pleased with hiring experience - needed to hire a floor sander for a weekend. Was able to pick up Friday morning and drop back Monday lunchtime for the first of a weekend hire. Booked online - process very easy and staff very helpful. Would use again.
Very efficient service from ordering, delivery to collection!
I found both of the staff that I dealt with very friendly and helpful.
I wouldn't have gone out of my way to write a review, but you invited me to by email.
You get one star because I wasted money hiring a tile lifter that was not suited to my requirements.
I worked as a chartered marketer for several years and have written content for many websites. In my professional opinion, your product description about what that tool can and cannot do is inadequate.

Resposta da Brandon Hire Station - Stevenage
Really helpful staff in the Stevenage Branch, well priced, especially against other competitors and tools in good condition
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