Great service. Delivered and collected on time. Equipment worked well. Would recommend.
A empresa respondeu
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Veja o que dizem as avaliações
Ordered a scafolding tower, when it was delivered I was told it wasnt suitable for the job so they brought me a different tower the following day. 1 week later an additional £70 was taken from my ac... Ver mais
A empresa respondeu
Efficient service from branch, but the quality of what I hired was terrible the tressels were rusted and filthy. hired 4 scaffold boards one I simply refused as it was so warped it would be dangerous... Ver mais
A empresa respondeu
Excellent, prompt, professional and knowledgeable service. Our 2nd tower was missing a couple of parts but Brandon had them with us within the hour. Definitely recommend and will not go anywhere e... Ver mais
Detalhes da empresa
Escrito pela empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informações de contato
95 Newton Road, TQ2 7AR, Torquay, England, Reino Unido
- 01803 322 505
4,7
Excelente
36 avaliações
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great service. Delivered and collected on time. Equipment worked well. Would recommend.
19 de novembro de 2025
Resposta da Brandon Hire Station - Torquay
Hi Grace, thank you for your positive review and recommendation. We're glad to hear that you received great service and were happy with our equipment. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Torquay
Good morning, thank you for your positive review! We're pleased to know that you found our team knowledgeable and our order process easy. Kind regards, the Brandon Hire Station team.
Great products and great people!
Hired a carpet cleaner - great product. Team in the depot were fantastic too.
28 de julho de 2025
Resposta da Brandon Hire Station - Torquay
Good morning, thank you for your review! We're pleased to hear you had a great experience with your carpet cleaner hire and our Torquay team. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Torquay
Good afternoon, thank you for your review. We're pleased to hear that you found our team helpful, efficient and reliable and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Friendly and efficient service
Friendly and efficient service. Thank you Callum and team.
13 de fevereiro de 2025
Resposta da Brandon Hire Station - Torquay
Hi Serge, thank you for your 5-star review. We're glad to hear that you found the service you received from Callum and the rest of the Torquay team friendly and efficient. Kind regards, the Brandon Hire Station team.
Drum Sander, Edging Sander
Rented a pair of floor sanders to do 70m2, worked like a treat staff really helpful
7 de janeiro de 2025
Resposta da Brandon Hire Station - Torquay
Hi Paul, thank you for your positive review. We're delighted to hear that our team were helpful and that the sanders worked brilliantly. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Efficient and polite service
Efficient and polite service. Equipment booked is ready for collection and supplied with instructions, safety notices etc and in good condition
22 de agosto de 2024
Resposta da Brandon Hire Station - Torquay
Hi Simon, thank you for your 5-star review of your recent hire from our Torquay branch. We're delighted to hear that you found our service efficient and polite, and that the equipment met your expectations. We appreciate your feedback and hope we can support you again. Kind regards, the Brandon Hire Station team.
Excellent service with very helpful…
Excellent service with very helpful staff with great prices
2 de agosto de 2024
Resposta da Brandon Hire Station - Torquay
Hi David, thank you for your 5-star review. We're glad to hear that you received helpful service from our Torquay team and found out prices competitive. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Torquay
Hi Oliver, thank you for your 5-star review. We're glad to hear that you received great service and the tools you needed. Kind regards, the Brandon Hire Station team.
Very helpful staff
Very helpful staff, always happy. Do their best to help you. Cheers Alec. Paul dream homes
16 de julho de 2024
Avaliação não solicitada
Resposta da Brandon Hire Station - Torquay
Hi Paul, thank you for your positive review. We're pleased to hear that Alec and the team always do their best to support you during your hires and we hope we will see you again soon. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Torquay
Hi Mr Bennett, thank you for your positive feedback. We're delighted to hear that you found our service prompt and helpful. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
The staff is amazing they are really…
The staff is amazing they are really helpful thank you guys
21 de maio de 2024
Resposta da Brandon Hire Station - Torquay
Hi Ozzy, thank you for your positive review. We're delighted to hear that our Torquay team provided you with amazing service. We appreciate your feedback and hope we can assist you again in the future. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Torquay
Hi Alistair, thank you for your 5-star review. We're delighted to hear that you found our service first-rate and that our Torquay team assisted you with the ladder. We appreciate your feedback and hope to serve you again in the future. Kind regards, the Brandon Hire Station team.
No discount for early returns
We only used the cement mixer for 2 hours and returned it before 11am but were still charged full price
14 de maio de 2024
Resposta da Brandon Hire Station - Torquay
Hi Gareth, thank you for your feedback concerning your hire. We will take your comments on board to improve our services going forward. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Torquay
Hi Ben, thank you for your brilliant review! We're pleased to hear that you had a great experience with us. Kind regards, the Brandon Hire Station team.
Scaffolding Tower
Ordered a scafolding tower, when it was delivered I was told it wasnt suitable for the job so they brought me a different tower the following day. 1 week later an additional £70 was taken from my account without my permission.
The delivery driver was helpful
14 de abril de 2024
Resposta da Brandon Hire Station - Torquay
Hi Cliff, thank you for making us aware of this. We're extremely sorry to hear that you were not made aware of any price changes. We have passed this on to our team to investigate as a matter of urgency. Kind regards, the Brandon Hire Station team.
Proper job
The price of the hire was reasonable, collection and return was straightforward and the equipment was fit for purpose.
5 de março de 2024
Resposta da Brandon Hire Station - Torquay
Hi, thank you for your 5-star review. We're delighted to hear that you found our prices reasonable, and that the collection and return process was straightforward. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
A very friendly and helpful bunch of…
A very friendly and helpful bunch of people! Thank you for all your help. The kit was great too
17 de dezembro de 2023
Resposta da Brandon Hire Station - Torquay
Hi Susie, thank you for your positive feedback! We're glad to hear that our team were friendly and helpful during your hire. It's great to know that the tools met your expectations as well. Thank you for choosing to hire with us and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Torquay
Hi Mat, thank you for your 5-star review. We're glad to hear that you found our prices competitive and received friendly service from our team. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
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