Ease of access to the storage unit, a full detailed email on the first day including an access code and YouTube videos to watch to answer any questions and trolleys to help with unloading your car o... Ver mais
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Veja o que dizem as avaliações
We have hired a storage unit for our furniture during a house move and refurb project. We found the whole operation easy from initial enquiry to hiring a Luton van for removals. Staff were always poli... Ver mais
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Tom helped brilliantly with all my queries. Excellent PR and communication. Decided to rent a long thin storage container in Farnham rather than Alton and Tom had it cleaned and ready for me today for... Ver mais
A empresa respondeu
I recently used Brant Self Storage and had an excellent experience from start to finish. Tom, who assisted me, was outstanding. He took the time to show me around the site, explained everything cle... Ver mais
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Detalhes da empresa
Escrito pela empresa
Brant Group Self Storage has grown from strength to strength since the company was started in 2007. The company was started when a gap in the market was seen and as there were very few self storage providers in the surrounding areas of Hampshire. Since then the company has grown and added more locations, as well as constantly making improvements to our current sites. With a wealth of experience in the storage industry, you can be assured of a committed team with expert knowledge to help you choose the right storage unit in a convenient area that suits you. All of our sites are secure with CCTV, which is monitored 24/7 by our own private security.
Informações de contato
Basingstoke Road, Alton, GU34 4BH, Hampshire, Reino Unido
- 01420 83124
- info@brantselfstorage.co.uk
- brantgroup.co.uk
4,8
Excelente
182 avaliações
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Motorhome storage in Alton
Took my motorhome to put in storage today.
Site was tidy and access good. I was shown around the site and everything was explained well.
Very friendly staff.
Security looks very good, without being restrictive.
12 de setembro de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you for your positive review! We're glad to hear you found the site tidy, accessible, and well-explained. Our team takes pride in providing friendly service and maintaining good security while ensuring a welcoming environment. We look forward to seeing you again!
Very helpful staff and easy to talk to
Very helpful staff and easy to talk to, quick and easy , thankyou
Dave smith
29 de agosto de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thanks, Dave! We're glad we could provide quick and easy service and that you found our staff helpful. We appreciate your business!
The staff were really friendly and…
The staff were really friendly and helpful, and offered a discount due to circumstances to ensure I got the storage I needed. It’s affordable and the customer service is excellent.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you so much for your kind words! We're so glad we could help you find the storage you needed and that you appreciated our friendly service. We value your business!
Fabulous service!!!
Fabulous service from the whole team at Brant Self Storage! Nothing was too much trouble, super communication and excellent service from start to finish!
Highly recommended!
26 de agosto de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you for taking the time to leave such a wonderful review of Brant Self Storage! We're thrilled to hear that you found our team's service and communication to be top-notch. It means a lot to us to know that we made your storage experience smooth and easy. We appreciate your recommendation!
Fantastic company great customer service
Having to move house left us short on room so we needed storage, we called Ben and had brilliant customer service. He ensured we had plenty of room for what we needed and provided a container quickly hassle free. Great company would defiantly recommend to anyone looking for storage solutions.
14 de agosto de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you so much for your kind words! We're delighted to hear you had a positive experience with our service. Ben and the team always strive to provide quick, hassle-free solutions, and we're glad we could help during your move. We appreciate your recommendation and look forward to assisting you again in the future!
Having to move my house items into…
Having to move my house items into storage Brants were the right choice. The lads came and moved the items into the Luton van with precision and care. Items in storage for longer than expected but no issues from Brants and items were kept in top condition. Arranged to remove items and again a smooth transition from unit to home. Would highly recommend to anyone and everyone. Jenna was great throughout.
13 de agosto de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you for your wonderful feedback! We're thrilled to hear that Brants provided careful and professional service throughout your move. Jenna and the team take pride in ensuring a smooth experience, and we're pleased your items remained in top condition. We truly appreciate your recommendation and would be happy to assist you again anytime!
Boat Storage
Fantastic communication, easy to deal with from start to the first day of storage.
Site secured with multiple cctv.
Not sure of the name of the guy I delt with but he was brilliant.
31 de julho de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our communication and storage services. Our team takes pride in providing secure facilities and excellent customer service. We’ll be sure to pass along your kind words to the team member you mentioned. If you need any further assistance, please don’t hesitate to reach out.
5* customer service
Ben from the Hadleigh branch has been nothing short of incredible so far! I was looking for long term storage and has lots of specific requirements, and Ben replied to every email and phone call immediately and came to an agreement which suited us both.
Fantastic customer service and communication.
17 de julho de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you so much for your kind words!
We're delighted to hear that Ben at our Hadleigh branch provided you with such exceptional service. We pride ourselves on attentive communication and personalised solutions, and it's wonderful to know that he met your expectations.
Your feedback truly motivates us to continue delivering the best possible experience. Thank you for choosing us - Jenna
Quick reliable service
Quick reliable service, clean and good security on site .
24 de junho de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you for your review, Richard!
All our stuff when we all relocated was…
All our stuff when we all relocated was all safe and secure was really happy with their service
13 de janeiro de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you for your review, Samantha. I shall pass your feedback onto the team - Jenna
This people have taken more money from…
This people have taken more money from my account than they should I have called them and emailed them and there is never someone in the account team to resolve the problem never using them again
13 de junho de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Hi Marcos, The owner has attempted to contact you in order to provide an explanation regarding your concerns but has not been able to reach you.
If you would like to discuss this matter further, please kindly let us know a convenient time for us to get in touch. You can email us at your earliest convenience, and we will do our best to assist you. - Jenna
Moving home
I am moving home and needed some extra storage during the move.
I contacted Brant and they were able to advise on the size of storage that they thought would suffice.
Everyone I have had contact with has been helpfull and always happy to help with any queries that I've had.
10 de junho de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you, Kevin, I am pleased the team were able to help with your needs - Jenna
Great local storage facility
16 de maio de 2025
Avaliação não solicitada
Very easy to deal with
Very easy to deal with and I was loading my stuff into the unit within hours
20 de maio de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Hi Stuart, thank you for your great review! We are pleased you have found our services easy to use - Jenna
Fantastic facility and security is very…
Fantastic facility and security is very good. Great layout and wonderful service
⭐️⭐️⭐️⭐️⭐️
30 de abril de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you, Ricardo! We are so pleased you have been happy with our services - Jenna
Brilliant storage company
I got made redundant at the end of January and I live in an upstairs flat so I had nowhere to store my large toolbox.
I rang Brant storage and rented a small unit. My toolbox and other tools fitted easily and the unit was clean and tidy. The door was extremely strong and heavy so don't loose your key to the padlock. The site is tidy and has cameras everywhere, with the office just inside the gates. The staff were very friendly and helpful and explained how everything works. Lots of communication from the team, brilliant.
I would definitely recommend Brant storage and would definitely use them again.
19 de abril de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Hi Richard, thank you for your fantastic review. We are pleased that you have been happy with our services. We wish you all the best - Jenna
We move into our unit tomorrow
We move into our unit tomorrow. As promised I have jurst received all the information I need to access the unit. So far the communication has been very clear and polite. thanks
17 de março de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you for your review, Kirstie. We are glad you have been happy with our services so far - Jenna
Site tidy and well managed
Site tidy and well managed
Easy to find
Codes are easy to remember
Definitely recommend
Definitely would use again
5 de outubro de 2024
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you for your review, Danny. It has been a pleasure to help with your storage needs - Jenna
Excellent Facility
Excellent Facility, great access 24hrs a day
20 de fevereiro de 2025
Avaliação não solicitada
VERY CONTACTABLE AND EASY GOING PEOPLE…
VERY CONTACTABLE AND EASY GOING PEOPLE TO DEAL WITH,AND EVERYTHING WAS EXACTLY WHAT THEY SAID IT WOULD BE.NO HIDDEN EXTRAS.
30 de janeiro de 2025
Avaliação não solicitada
Resposta da Brant Self Storage
Thank you for your review, Martin. I am pleased you have found our services helpful - Jenna
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