bravoauto Avaliações 

480
•
O TrustScore é 3.5 de um total de 5

3,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought my car (Hyundai tucson) from bravo auto in 2023.did all the paper work online and I was asked to come for the car only to get to the Liverpool branch and I had to wait for more Dan 4 hours.The... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow! What a positive experience from start to finish , Alex car sales was fantastic, no nonsense pitching to selling us anything other than the car that we wanted. Great communication throughout the w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing service from Ian Brown at Warrington. From initial email enquiry Saturday I had all the info I needed by email and personalised video within 30 mins. Viewing and test drive Sunday was given pl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent experience with BravoAuto Warrington. Reserved Easter Sunday, viewed and test drove Easter Monday, took the car home on Tuesday. Exactly how buying a car should be, fast, efficie... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Revendedora de carros usados

Escrito pela empresa

Everything you expect and more. Everyone wants to feel like they have made the right choice, especially when it comes to buying a used car. With a congratulatory 'bravo', we celebrate every potential customer for making the great decision to buy from bravoauto. We aim to give our customers something out of the ordinary when it comes to car buying or looking after your car. More choice, more transparency, more value, more support, more of everything. Our goal is to exceed your expectations.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

480 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(480)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I’ve sold a few cars direct to the…

I’ve sold a few cars direct to the trade and Inchcape was my first time using them so was unsure but no need to worry, it’s up there with the best and offered more than everyone else, easy process of advertising my car as long as your honest with any damage you’ll have no problems in getting your money in actual fact mine went up in value. Sobia who was dealing with my sale was 1st class and was even there out of hours to answer a question I had. Car appraisal was done in minutes and on the collection day which I was kept fully informed and once that was done the money was transferred in 20 minutes so very happy and will definitely use again.

8 de novembro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

We sincerely thank you for the positive review Richard, and look forward to seeing you again!

Avaliado com 5 de um total de 5 estrelas

Bravo auto Crewe were great

Bravo auto Crewe were great. Was able to organise a test drive very quickly and then the whole process of buying and part ex was very easy. Liam was really helpful and took the stress out of buying a new car. Fair price for our part ex too.

20 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Hi Emma,
Thank you for your lovely 5-star review.
We really appreciate your comments about the team at bravoauto UK Trustpilot.

Avaliado com 5 de um total de 5 estrelas

I would like to recommend Bravoauto

I would like to recommend Bravoauto Liverpool following a recent purchase of a vehicle. We dealt with both Matt and David and they could honestly not of done enough to ensure the whole process went smoothly. I would definitely return back to Bravoauto for any future purchase, thanks so much Matt and David

20 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.

Avaliado com 5 de um total de 5 estrelas

Compliment and Appreciation - Braoauto Halesowen

I wanted to take a moment to express my sincere appreciation and admiration for the exceptional customer service I received from one of your team members, Michael Legister, during my recent car purchase at Bravoauto Halesowen - B63 3NJ.

Throughout the entire process, Michael went above and beyond to ensure that I had a remarkable car-buying experience. His commitment to answering all of my questions, no matter how numerous or detailed they were, truly set a new standard for customer service. He took the time to explain every aspect of the car, its features, and the entire purchasing process, step by step. His patience and willingness to listen to my concerns and preferences were invaluable in making the right choice.

What stood out the most was Michael's ability to provide professional advice and share his extensive experience in the automotive industry. He guided me through the selection process, offering insights that only someone with his level of expertise could provide. His candid and honest approach instilled trust and confidence in my decision-making.

In today's fast-paced world, finding a sales professional who genuinely cares about the customer's needs and offers such a high level of personalized service is truly remarkable. Michael's dedication to his role and commitment to ensuring my complete satisfaction is a testament to the outstanding customer service culture at Bravoauto.

I believe that recognition for exceptional service is important, and I wanted to make sure that Michael's dedication does not go unnoticed. He is a true asset to your team as well as his superior, and my experience at Bravoauto was made unforgettable thanks to his and his team efforts.
Dr. Lowe

4 de novembro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Dr. Lowe, thank you for sharing your positive experience! it's experiences like yours that really keep us motivated!

Avaliado com 5 de um total de 5 estrelas

Fantastic service.

Dave and the team were fantastic and made sure I was offered everything I needed. Zero pressure and all my own decision to make. Every contact made, every phone call was professional. Very happy with bravoauto Cannock and would highly recommend.

2 de novembro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Thank you for taking the time to contact us and leave a 5 star review! We appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Fantastic experience at bravoauto Stoke

Fantastic experience, smooth from the very start. Garry was brilliant, genuine and down to earth approach but still kept professional, he wasn’t pushy at all and understood what I wanted, cannot fault him or the service he provided at all, 10/10 true credit to the company

27 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.

Avaliado com 1 de um total de 5 estrelas

Stay away from the Crewe branch

Stay away from the Crewe branch

Aftercare was absolutely s**t

Sold me a car with so many issues then stopped answering my calls

Stay away

23 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

We do appreciate all feedback Mohammed, both negative and positive and always here to address all concerns at tellusmore@inchcape.co.uk, however we always hope that we all treat each other respectfully and with courtesy as we do not tolerate and form of foul language, Kind regards

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Absolutely excellent customer service by Betsy and the team in Cheltenham. We were the last sale before the branch closed today, and they made us feel great!
They were very helpful and professional helping us when we went to look initially and through the whole process of reserving and collecting!
Thank you so much!

31 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Great service and communication from Sobia

Sobia was really helpful helpful to me with the selling of my car to Bravoauto. Communication was great and payment prompt. Thank you.

31 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Hi there,
Thank you for your lovely 5-star review.
We really appreciate your comments about the team at bravoauto UK.
Many thanks, Lochlan

Avaliado com 5 de um total de 5 estrelas

Bravoauto Norwich

Highly recommend going to bravoauto Norwich. I visited recently and I was met with very welcoming staff. Even offered hot and cold drinks. Great experience all round

26 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Sarah,
Thank you for your lovely 5-star review.
We really appreciate your comments about the team at bravoauto UK.
Many thanks, Lochlan

Avaliado com 5 de um total de 5 estrelas

Brilliant Customer Service

“Sobia was great, she was very professional and new what she was talking about. She kept me informed throughout the process and got me a really good price for my car!! I have already recommended someone else to book a valuation with her and will continue to do so. Brilliant service 5 star!”

27 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Callum,
Thank you for your lovely 5-star review.
We really appreciate your comments about the team at bravoauto UK Trustpilot.
Many thanks, Lochlan

Avaliado com 5 de um total de 5 estrelas

Great dealership

Great dealership. Not the normal pushy sales team. From start to finish they were professional informative and presented the car in the time frame that we agreed on and above all the car was presented interior immaculate and bodywork polished to a high standard and a 12 month warranty for piece of mind. Definitely use them when it comes to part exchange in the future

26 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Dianne Shaughnessy,
Thank you for your lovely 5-star review.
We really appreciate your comments about the team at bravoauto.
Many thanks, Lochlan

Avaliado com 5 de um total de 5 estrelas

Great service.

Great service from James he was very helpful and patient. Nothing was too much trouble and he never tried to push me to buy the car. He even fixed my phone. When I noticed a fault with a proof blindhe immediately ordered a replacement and assured me that it would be fitted by Bravoauto as soon as it arrived.

25 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Hello Mrs L Scanlon,

Your wonderful feedback and rating mean a lot to us.

We hope to see you again.

Avaliado com 5 de um total de 5 estrelas

Amazing team

Visited on a very busy Saturday in Halifax but still well looked after on our visit. Great choice of cars but not one for us this time - we will return to buy purely based on great staff experience - thanks mark, Marc and Kate for being so fantastic

28 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Thank you for your lovely 5-star review.
We really appreciate your comments about the team at bravoauto UK Trustpilot.
Many thanks

Avaliado com 5 de um total de 5 estrelas

Excellent experience

I’ve just part exchanged my Honda Jazz for a newer version at Bravoauto Crewe. The whole experience was excellent from start to finish. Particular thanks to Alex who dealt with the transaction and who was extremely, pleasant, helpful and patient throughout. I would definitely recommend this garage to do business with.

27 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Thank you for taking the time to share your positive experience with Bravoauto Crewe! We are delighted to hear that your part exchange process for your Honda Jazz went smoothly and that you had an excellent experience from start to finish. We truly appreciate your kind words about our team member, Alex. It's wonderful to know that Alex's pleasant, helpful, and patient demeanour made a difference during your transaction.

We take great pride in providing exceptional customer service, and it's always gratifying to receive feedback like yours. Thank you for recommending Bravoauto Crewe as a trusted dealership to do business with. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again when the need arises. Safe travels!

Avaliado com 5 de um total de 5 estrelas

Andrew is a huge asset to the company!

Andrew made our experience brilliant! We were welcomed and listened to and he allowed us to explore the vehicle without pressure. The showroom is clean, tidy and open and we felt very comfortable making our purchase here.

29 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Hello Tiffani

Your wonderful feedback and rating mean a lot to us.

Avaliado com 1 de um total de 5 estrelas

NOT HAPPY

I did think that buying a car from a company part of the Inchcape group would be the right thing to do, HOW WRONG WAS I , the only nice thing was the warm welcome and cup of tea,

The problems started at the hand over when questioned about the missing standard floor mats, only to be informed they are removed and disposed of why?, they should be left in the car and the new owner should have the choice to keep or dispose, (maybe they are cleaning them and selling them on EBAY as Mercedes AMG floor mats are over £400 new) after leaving the dealership, the tyre pressure monitor flashed up with all four tyres set at different pressures, a little worrying as it was supposed to have had a service,
so a stop at a filling station to reset all the tyre pressures, once on the motorway the car developed a very bad vibration between 60mph and 70 mph as my journey was over 100 miles the drive back was not very enjoyable, the car was taken to a tyre specialist to have them balanced only to be informed the drivers side front tyre was badly worn unevenly on the inner edge and out of shape together with the wheel which has a buckle in it, the passenger front wheel also having a buckle and a worn tyre on inner edge , two new front tyres and wheel straightening had to be done, having had a MOT on the 5th of October with no advisories recorded, I have to ask what was checked?

I decided to give my shiny new car a wash as the drive back got the car a little dirty, only to find the rear bumper on the passenger side was missing all the retaining clips which was allowing the bumper to flex in and out, also one of the rear parking sensors was pushed into the bumper,

the car has had some paintwork on the rear passenger side this is not a problem in it's self, however when they leave over spray on the passenger rear window and all over the B pillars this is not acceptable, so what was actually checked on this car?

I have had to spend a considerable amount of extra money to bring this car up to the standard it should have been presented to me in. had I wanted to refurbish a car myself I would have gone down the private purchase road,

Not happy.

20 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

We are aware that at times, we do not provide the level of service we hope to achieve, we are here at tellusmore@inchcape.co.uk to assist as necessary should you require this, please include as much detail as possible including your registration number and contact details, many thanks.

Avaliado com 5 de um total de 5 estrelas

Great Service from start to finish

Great Service from start to finish, Fergus was immaculate and informative all the way through the process.

26 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Hello Ben,

Your wonderful feedback and rating mean a lot to us.

Avaliado com 5 de um total de 5 estrelas

Excellent Service from Dave at Cannock

Everything carried out via email and phone call. Dave was very good, video of the car was sent and he was very honest and pointed out the couple of issues around the bodywork of the car. He also sorted out those issues with bodywork. He kept in touch regularly and arranged delivery of the car and collection of the old one. Also was very swift with refunds. The best experience we have had when purchasing a car by far! Would definitely use again and would recommend.

20 de outubro de 2023
Avaliação não solicitada
logotipo da bravoauto

Resposta da bravoauto

Your recommendation means so much to us and we're so happy to have earned it.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais