Douglas at Bressenden has been a great support & help to us throughout our holiday booking from finding the appropriate holiday for us and helping with any useful information throughout the process. W... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Bressenden were responsive and helpful throughout. Hotel and travel arrangements were well organised. Programme was interesting.
A empresa respondeu
We were so fortune to have Douglas Moss to look after our booking. Not only that, he always kept us updating with our booking by emailing us, reminding us the documentations required for travelli... Ver mais
A empresa respondeu
I reached out to Bressenden Travel in regards to a 7 day tour through England. Douglas Moss responded quickly and provided answers to all my questions. He quickly secured our trip and attended to all... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Bressenden Travel we understand that your holiday is something special to you and are committed to ensuring you have an unparalleled travel experience. Bressenden Travel brings you the perfect travel itineraries across the world's best destinations. From a day trip of London to a river cruise along the Peruvian Amazon. Our specialists will take time to understand your travel requirements, so they can make informed suggestions and plan your perfect trip. The same travel specialist will guide you every step of the way. Using their knowledge, experience and high quality services, we set to exceed your expectations and make your holiday all you desire. We are with you every step of the way so you can book with confidence.
Informações de contato
16 Beach Road, BN17 5HT, Littlehampton, Reino Unido
- 02071705878
- enquiries@bressendentravel.com
- bressendentravel.com
Great service & support throughout
Douglas at Bressenden has been a great support & help to us throughout our holiday booking from finding the appropriate holiday for us and helping with any useful information throughout the process. We will certainly be returning.
25 de setembro de 2025
Resposta da Bressenden Travel
Dear Mrs Willett,
I really appreciate your lovely feedback. I’m happy to have been able to help you find the perfect holiday and provide support along the way.
It was a pleasure assisting you and I look forward to helping you plan your next adventure.
Best Wishes
Douglas – Bressenden Travel
Everything went smoothly
Everything went smoothly. Knowing that an efficient, competent and committed person was in the “driving seat” was very reassuring
16 de outubro de 2024
Everything went well
Everything went well - very impressed with the arrangements
16 de outubro de 2024
Resposta da Bressenden Travel
Dear Neil,
Thank you so much for your kind words. I’m glad to hear that everything went smoothly and that you were impressed with the arrangements. Providing a seamless and positive experience is our top priority, and it’s wonderful to know that we met your expectations.
If there's anything more we can do for you in the future, please don’t hesitate to reach out. Thank you again for your feedback.
Douglas – Bressenden Travel
All arrangements went smoothly kept us…
All arrangements went smoothly kept us up to date on the holiday would recommend 👌 them
16 de outubro de 2024
Resposta da Bressenden Travel
Dear Mrs Green,
Thank you for the lovely review. I’m delighted to hear that everything went smoothly and that my updates kept you informed throughout. It’s also wonderful to know you’d recommend us. I do truly appreciate it.
Looking forward to helping you plan your next trip.
Douglas – Bressenden Travel
Despite it being a group booking
Despite it being a group booking, I was kept informed personally
Always polite & helpful
Everything was arranged well
16 de outubro de 2024
Resposta da Bressenden Travel
Dear Mrs Spencer,
Thank you so much for your thoughtful feedback. I believe in personalised service, even for group bookings as I know it is always useful for everyone in the group to have all the necessary details and their individual needs met.
I’m very glad you found me to always be polite and helpful and hope to assist you again with your future holiday plans.
Douglas – Bressenden Travel
An amazing Manager in Douglas Moss
Great rapport with Douglas Moss helped make things move smoothly during the reservation/booking the trip process. Easily and promptly answered all our questions prior to making our commitment to the trip. We are from across the pond (Canada) but still come back to Bressenden Travel and Douglas in the U.K. for our European travel needs.
12 de outubro de 2024
Resposta da Bressenden Travel
Dear Vera,
Thank you so much for sharing your experience and for your kind words about myself. I’m always happy to make the reservation process as smooth as possible and answer all your questions. I do appreciate your trust in us, especially from across the pond. I truly value your custom and look forward to helping you plan many more memorable trips.
All the Best
Douglas – Bressenden Travel
Attentive Service!
I most appreciate the one-on-one attention and the specific, timely answers to questions--no matter how many I asked. When I was shopping for a UK tour in December, I asked questions on two or three websites. Bressenden was the only entity who replied, and the manager and I began a wonderful email correspondence that ended with my family booking a Costsavers UK tour as well as an Evan Evans London tour. He took my credit information over the phone at a time convenient to me in the USA and supported my planning at every stage. When he wasn't 100% sure of the answers, the manager at Bressenden still gave me helpful suggestions for finding my own answers. He arranged airport transfers and gave great tips to make us feel secure in our travel plans, which went smoothly. We had a truly wonderful time!
22 de junho de 2024
Resposta da Bressenden Travel
Dear Julie,
Thank you so much for your lovely review. It’s great to hear that you had a wonderful time on your holiday.
I understand how important it is to feel prepared and informed when travelling, so I was more than happy to answer your questions and help in any way I could. I’m also happy to hear that you enjoyed both the Costsaver UK tour and the Evan Evans London tour. It sounds like you had a truly memorable time.
I look forward to helping you plan your next trip.
Best Wishes
Douglas – Bressenden Travel
Douglas Moss - you are champion
We were so fortune to have Douglas Moss to look after our booking. Not only that, he always kept us updating with our booking by emailing us, reminding us the documentations required for travelling and recommending other tours or transfers to us.
We really appreciated this little service that hardly exists today.
Also, he is professional and approachable to talk to.
Thank you again, Douglas.
I will deal with him again in future and refer him to others too.
He is an Asset to the company.
5 de junho de 2024
Resposta da Bressenden Travel
Dear Alice,
Thank you so much for taking the time to leave such a wonderful review. It was a pleasure to assist you with your booking and ensure everything went smoothly for your trip. I’m delighted that the recommendations and updates helped you enjoy your holiday.
I look forward to assisting you with any future travel plans and appreciate your referrals to others. Thank you again.
Best Wishes
Douglas – Bressenden Travel
Great service
Great service from Doug at Bressenden Travel! Doug organised our recent tour of Ireland, he recommended a great tour, answered all my endless questions very quickly and efficiently, and made the whole booking process very easy!
26 de junho de 2024
Resposta da Bressenden Travel
Dear Patricia,
Thank you so much for your kind words and for taking the time to share your experience with Bressenden Travel.
I'm so glad to hear that you enjoyed your tour of Ireland and that I could help make the planning process smooth and enjoyable for you. It was a pleasure assisting you and I'm always here to answer any questions or help with travel plans.
Looking forward to helping you with your next trip.
Best Wishes
Douglas – Bressenden Travel
Excellent comany to work with
Booking a tour to the Lake DIstrict was made effortless by the efficient and helpful advice and info we received. All the info arrived promptly and Douglas responded to other questions that were not part of the tour - how to get trains in Britain. The B&B recommeded was fantastic and was the tour company, Rabbies, and the guide, Darren. We even received reminders and itenerary just days before the trip. Excellent experience thanks to the arrangements made for us.
26 de junho de 2024
Resposta da Bressenden Travel
Dear Patricia,
Thank you so much for your lovely review. I'm glad to hear that you had an excellent experience booking your tour to the Lake District and that you found our service efficient and helpful. It was a pleasure assisting you with your travel plans and helping however I could.
Thank you again for your feedback. If you have any future travel plans, I’d be delighted to assist you again.
Best Wishes
Douglas – Bressenden Travel
Two day tour to Windsor, Bath etc.
Douglas identified the best tour for us and provided excellent support each step of the way. We had a great tour and really appreciate the travel service. Highest marks to Douglas!
13 de junho de 2024
Resposta da Bressenden Travel
Dear Joe,
Thank you very much for your kind review. Helping you every step of the way is what I’m here for, so I'm glad that came through in your experience and ensured a smooth trip.
If you're ever planning another trip, then please don't hesitate to contact me. I'd be delighted to help you again.
Best Wishes
Douglas – Bressenden Travel
Excellent help in planning and organising
Douglas Moss explained all the minor details of the holiday to me prior to booking the trip. So I was very confident that I was getting what I wanted and only rightly so the trip to Egypt was amazing experience. I went with my son who is 18 years old. Both of us did not want to leave also we were in Egypt 12 days at the time of our departure. I am definitely going back there as I want to explore more! I am sure that Douglas will find another exiting adventure for me.
18 de maio de 2024
Resposta da Bressenden Travel
Dear Maria,
Thank you so much for your fantastic review. I’m very happy to have been able to assist with the planning of your amazing trip to Egypt. It sounds like both you and your son had an unforgettable experience.
Egypt is a truly incredible destination with so much to see and do, so it's no wonder you want to go back and explore more. I’ll always be happy to help you arrange your next trip, wherever it may be.
Best Wishes
Douglas – Bressenden Travel
Central America trip
The bookings made were ideal for our purposes and wishes. Communication at all stages was excellent, and when partial last-minute cancellations were needed (owing to circumstances beyond anyone's control), we had the support and liaison needed. Thank you.
3 de abril de 2024
Resposta da Bressenden Travel
Dear Simon,
Thank you so much for taking the time to share your experience with us. I’m delighted to hear that the bookings made were ideal for you and that our communication throughout the process was excellent. I understand that last-minute cancellations can be stressful, so glad I was able to provide the assistance you needed at that time. I always strive to provide guests with a hassle-free experience from booking to completion.
Thank you again for booking with us and I look forward to helping with future trips.
Douglas – Bressenden Travel
Well planned to meet our interests !
Douglas has been very helpful in relation to my dietary needs, though the hotel are still learning about it. We found a suitable restaurant near the hotel easily.
The outings were well planned and met our requirements. A successful and enjoyable time in Paris !
29 de janeiro de 2024
Resposta da Bressenden Travel
Dear Christine,
Thank you for your kind words about my assistance with your dietary needs. I know it was very important to you, so I'm happy to have helped. I’m sorry the hotel struggled, but glad to hear that you found a suitable restaurant nearby and that the outings met your expectations.
Regarding your note about the Big Bus tour duration, I understand how important it is to have all the necessary information beforehand. I will ensure that future guests are informed about the duration of the full circle tour to better plan their day.
Thank you again for your review and please don’t hesitate to contact me with any future trips I can assist with.
Best Wishes
Douglas – Bressenden Travel
u3a Paris Tour with Van Gogh Exhibition
It was a chance internet search that led me to Douglas from Bressenden Travel. I am so pleased that it did as I have been completely satisfied in all that he has done for us. We are a u3a group of travellers from Nottingham and wanted a 4 day trip to Paris. Douglas organised the whole itinerary catching up with me regularly to ensure everything was to my liking. Every aspect from Euro Star to the hotel in the Latin Quarter and close to the sites to tickets for the Big Bus to tickets for the Van Gogh exhibition and to places on the River Seine cruise with dinner worked perfectly.
I plan to use Douglas from Bressenden Travel for other group trips in the future and look forward to further support and guidance from him.
29 de janeiro de 2024
Resposta da Bressenden Travel
Dear Rosemary,
Thank you so much for your wonderful review. I'm delighted that you've been completely satisfied with the service provided. It was my pleasure to organise the trip and I'm happy to hear that every aspect worked out perfectly for you. It's fantastic to know that everything went smoothly and according to the plan.
I'm truly grateful for your trust and confidence in planning future group trips. I will of course be more than happy to assist in any way I can.
Best Wishes
Douglas – Bressenden Travel
Paris and Van Gogh
Bressenden were responsive and helpful throughout. Hotel and travel arrangements were well organised. Programme was interesting.
29 de janeiro de 2024
Resposta da Bressenden Travel
Dear Sarah,
Thank you very much for your kind words and positive feedback about your experience with us on your recent trip. I’m delighted to hear that you found myself to be responsive and helpful throughout the process. I do always aim to assist in any way I can.
Please don’t hesitate to contact us with any future trips you are planning.
Best Wishes
Douglas – Bressenden Travel
The hotel in the Latin quarter had easy…
The hotel in the Latin quarter had easy access to all the main attractions. The transport provided was perfect., as was the guided tour of Montmartre and the transfers from Euro Star to hotel and back. Would recommend Bressenden without hesitation.
29 de janeiro de 2024
Resposta da Bressenden Travel
Dear Mrs Quickfall,
Thank you so much for taking the time to share your feedback about your Paris trip. I'm so glad to hear you had a wonderful time exploring the city. I’m delighted that the transport provided, including the Eurostar, transfers and the Montmartre guided tour, lived up to your expectations.
Thank you as well for your recommendation, which means a lot. If you ever need assistance with any future plans, please don't hesitate to reach out. I’ll always be happy to help however I can.
Best Wishes
Douglas – Bressenden Travel
Very helpful advice and information given by Bressenden Travel
Douglas Moss of Bressenden travel was extremely helpful in giving individual advice and information to the separate members of the U3A group on a trip to Paris 29/1-1/2/24. The company also included extra transfers between the hotel and visitor attraction. The guide and drivers used by Bressenden travel were highly professional and polite.
29 de janeiro de 2024
Resposta da Bressenden Travel
Dear Thea,
Thank you very much for your kind feedback. I'm happy to hear that you found our services helpful and that your trip to Paris was enjoyable. It was a pleasure assisting the U3A group, and I'm glad the additional transfers and professional staff contributed to a hassle free trip.
If you ever need assistance with future travel plans, please don't hesitate to reach out.
Best Wishes
Douglas – Bressenden Travel
Outstanding professional service
Outstanding service. We were a little nervous booking this holiday as it was our first trip away with our baby, we put all the planning in the hands of the very professional Douglas. He really took on board our thoughts and feelings and came up with a great deal at a wonderful child friendly hotel in Menorca. The whole trip was planned seamlessly and we had a wonderful time. Would we recommend Bressenden travel? Absolutely without a doubt. Can’t wait to get booked up for another lovely family holiday soon.
28 de setembro de 2023
Avaliação não solicitada
Resposta da Bressenden Travel
Dear Vanessa,
Thank you so much for your heartwarming review. It was an absolute pleasure to assist in planning your first family trip with your little one. I'm thrilled to hear that the hotel in Menorca was just the right fit for your family and that the entire trip went off without a hitch.
Whenever you're ready to plan the next getaway, I'll be here to ensure it's just as wonderful as this one.
Best Wishes
Douglas – Bressenden Travel
Had a last minute business trip and the…
Had a last minute business trip and the team at Bressenden Travel, took over the whole process of organizing it for me, from flights to the accommodation.
The team listened to my requirements and gave me a solution that exceeded what I expected.
Will be using them for all my travel moving forward.
17 de outubro de 2023
Resposta da Bressenden Travel
Dear Andy,
I’m delighted to hear about your positive experience with us. I understand that making last-minute travel arrangements can be stressful, so always happy to go the extra mile to make sure the experience is as seamless as possible for you.
Thank you again for choosing Bressenden Travel. I look forward to assisting you with all your future travel needs.
Douglas – Bressenden Travel
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.