Brewser Avaliações 

764
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Browser do a great job in sorting monthly subscription beer boxes from really good breweries. The resident breweries and rotating monthly guests offer a great choice of different styles. Customer serv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a YouTube Beer Channel I get sent a lot of free beers to sample from breweries all across the world as part of my "Job". Brewser has been a subscription I actually pay for every month, for at least... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have only recently joined this subscription but I’m already massively impressed. The value of a box of Arbor considering they are pint cans was great. I also received amazing customer service from A... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've tried a lot of beer subscriptions but this one is the best. Excellent selection of breweries to choose from and a sensible subscription model that allows for flexibility. Quick to respond when yo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Distribuidora de Cervejas
  2. Loja de Cervejas

Escrito pela empresa

Brewser is the world's first direct-from-brewery beer subscription service. We work with the UK's leading independent breweries to connect more people with great beer and to support the breweries who give a damn about the liquid inside the can. Every brewery in our lineup has been taste-tested by a team with more than two decades of experience in independent brewing, and every box is picked, packed and shipped direct from the people that brewed it, from their cold store to your front door. Our members can choose their brewery each month or leave it to us. Boxes start from £29 including free mainland UK delivery. Learn more at brewser.beer.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

764 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(764)

83 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

fantastic beer subscription

I've been a Brewser subscriber for quite some time now, and let me tell you, it’s an experience I genuinely love!

Over the years, I’ve tried a handful of other subscription services, but none of them have come close to the incredible value I get here.

As someone who relishes exploring new beers, this subscription is a perfect fit, delivering fresh and exciting brews to my doorstep every month—all at a fantastic price!

I only had to reach out to customer service once, and it was for a little mix-up when I accidentally set up an extra subscription. My wife noticed the additional beer arriving…….. and a quick email followed by a phone call from Ash, all was sorted out seamlessly. Talk about top-notch service!

Would I recommend Brewser? Without a doubt!

23 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Greg, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

I was given a gift card as a leaving…

I was given a gift card as a leaving present, they knew me well. Very impressed so far. Great set up to try a variety of beers from brewers across UK and Ireland. Support independent breweries directly. Had a couple of queries, but alway managed very well by the team.

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Robert, Lucky you getting a Brewser Gift Card. Thrilled to hear that its all working out well for you.

Avaliado com 5 de um total de 5 estrelas

Love this company

Love this company - much better than similar beer subscriptions that have used previously - better selection and variety of beers and good range of breweries. Only had to contact them once and they jumped on the query and resolved very quickly. Actively recommend to friends!

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

Excellent variety of beer

Excellent variety of beer. Customer service very good, with immediate reply and resolution of a billing query. Thank you brewser

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Vince, We’re delighted to hear that your experience with Brewser is positive. And pleasure to be able to help you swiftly

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service. I had an issue with a box and it got rectified very quickly. Top notch company 👌 thanks again Brewser.

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Your very welcome. So pleased that we were able to get the issue sorted quickly.

Avaliado com 5 de um total de 5 estrelas

If you like craft beer, you will like Brewser...

I've been a customer since June 2022 and love the range of breweries to choose from. So many different styles of beer, it really is a great place to try new stuff. It's nice to support the breweries as well, especially ones I've not come across before. Customer service is excellent.

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey James, Pleased to hear that your enjoying the Brewser experience. Thank you for taking the time to leave a review

Avaliado com 5 de um total de 5 estrelas

Absolutely stellar customer service

Absolutely stellar customer service; a third party had failed to deliver a package, so I emailed Brewser’s customer support at 10pm, and the issue was resolved by 7:20 the following morning. Amazing.

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Owen. Thank you so much for leaving the review. We pride ourselves on providing the best possible user experience, and getting issues resolved quickly.

Avaliado com 5 de um total de 5 estrelas

This is the best beer subscription to…

This is the best beer subscription to be part of. The choice of brewers is great, regular specials and great value boxes. I've been a member for over 2 years and highly recommend. There is a really good community on Facebook and Instagram id you want to be part of it. And the customer service is spot on. It's a great offer and a great way of supporting small breweries and getting to try a huge variety of beer styles.

31 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Paul, Thank you so much for your kind words and commitment to Brewser. We are thrilled to hear that your experience is nothing but positive and appreciate you taking the time to leave this review. Thanks for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

I've been subscribed to Brewser since September 2023 after hearing about them on the Beer Fridge Podcast.

There's a massive choice of breweries which I'm slowly working my way through. I love how I get to choose the brewery each month, but also get the surprise of which beers I'll receive.

It's a flexible subscription, so some months I've ordered from two different breweries, and other months I've paused so no money is taken from my account.

Recently had to contact the Brewser team when one of my boxes hadn't been delivered (typical Evri!). Ashley was quick to reply and arranged for a replacement box to be sent out by a different courier. Fantastic customer service!

31 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Gordon, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue and get a replacement box out to you. Your feedback means a lot to us, and we truly appreciate your kind words. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

Payment glitch created two orders

Payment glitch created two orders, one cancelled immediately, but both charged my card. Notified Brewser the next day and the refunded the erroneous charge immediately.

21 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Calum, thanks for talking the time to leave the review we really appreciate it. Pleased that we were able to get you your refund sorted quickly.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service to resolve an issue

I had an issue with a much delayed delivery. The courier website just showed the package in a constant loop over a period of almost 3 weeks. I raised a ticket with the Brewser team who called me within the hour to let me know they would take ownership of the issue. Great comms after that and very happy that my issue was taken care of without additional effort on my part.

29 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Martin, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue quickly for you. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

Impeccable customer service

Great company. Really responsive when you need help, such as issues with website or orders.
They respond rapidly and endeavor to resolve your issues (website not allowing an order so resolved instantly. A missing beer order from the couriers and they replaced as soon as possible). I really highly recommend. Great customer service

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Martin, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, and excellent beer! The website is in dire need of an overhaul, I would recommend using on a desktop if possible.

Would certainly use again.

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hi Dave, thanks for taking the time to leave your feedback, we really appreciate it. Website is something we have in our plans to improve and simplifying the user experience. Thanks for choosing Brewser

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, Fast and polite response and solve any issues without fuss. They have a fantastic array of breweries to chose from for people of all tastes with some superb specials each month!

24 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Chris, thanks for taking the time to leave your review. We are pleased to hear that we were able to solve the issue quickly. We are thrilled to hear that your enjoying the choices available along with out monthly specials. Thanks for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, acting upon an issue proactively and resolving it in a timely manner. Great choice of beers at just the right number of single brewery cans that you'd be unlikely to find in most craft beer shops. Would highly recommend!

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Paul, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue in a timely manner. We are pleased to hear that the platform is working well for you, and you are happy with the choice of breweries. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

Beer arrives as if by magic

Beer arrives. If there is a problem with the delivery or the brewery, Brewser has been very quick to sort it out. No problems

22 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Andrew, We’re delighted to hear that you had a great experience with Brewser and that we have ben able to resolve any issues. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

Great company with a good selection of…

Great company with a good selection of beers. Had a minor issue contacted them and they sorted it in minutes. What more could you want.

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Jon, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue quickly for you. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

Great company and always sort out…

Great company and always sort out customer service questions really easily.

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Ross, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue quickly. Your feedback means a lot to us, and we truly appreciate your trust and confidence in us. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Avaliado com 5 de um total de 5 estrelas

Ash and the team are always happy to help

Ash and the team are always happy to help with any kind of queries you can throw at them (and I've thrown a few!). There is always a quick, friendly response, which makes for a very personable experience. Oh and the beers are good too!

22 de janeiro de 2025
Avaliação não solicitada
logotipo da Brewser

Resposta da Brewser

Hey Rob, We’re delighted to hear that you had a great experience with Brewser and that we are always able to respond and resolve as quickly as possible. Your feedback means a lot to us, and we truly appreciate your trust and confidence in us. Being able to offer a personal service is something we are very proud of. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

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