Our first experience of Brilliant was brilliant. The team arrived on time, introduced themselves and then worked for 9 hours. They were thorough, careful and cheerful throughout the day. Adam, leader... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Charlotte and Dillon were super helpful on two properties they cleaned, they performed deep cleans at high standard and also performed tasks that were not meant for the deep clean such as change batte... Ver mais
A empresa respondeu
An outstanding company on all levels. Darren and his team followed behind the removal company before we left our home, leaving it ready to walk straight into. I shall definitely be making use of their... Ver mais
A empresa respondeu
Hello Maisie Thank you for inviting me to give some feedback. I’m so glad I chose Brilliant Cleaner we’ve not had a regular cleaning service before and have not been disappointed. Alaina was wond... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
"Don't Stress, Leave Us The Mess!" Home and Business Cleaning Service. Offering a range of services from standard Weekly cleaning, Deep Cleaning through to End of Tenancy Cleaning and all the inbetweens.
Informações de contato
London, Reino Unido
- 0800 614189
- Cleanerbrilliant@gmail.com
- brilliant-cleaner.com
4,4
Excelente
183 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I higly recommend this company’ grate…
I higly recommend this company’ grate service and brilliant team they worked really on point at my property i will definitely be using them for my rest of the propertys
16 de outubro de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
That's brilliant to hear, we are pleased you are pleased - it will be our pleasure to help you again in future! Thank you for your review Walat!
Excellent customer service from the…
Excellent customer service from the beginning to the end. Sarah was efficient and helpful when arranging a good value for money quote. Zoey and her team did an excellent job cleaning the house. It was spotless. Highly recommended!
14 de outubro de 2021
Resposta da Brilliant Cleaner
Thank you Sam, we are more grateful for your lovely review and recommendation! Happy New Year to you!
I highly recommend them very…
I highly recommend them very professional team very ,Very friendly ,hard working team ‘
I would book anywhere eals I use them again and I highly recommend them .
14 de outubro de 2021
Resposta da Brilliant Cleaner
We are pleased you were more than satisfied with our services and team. Thank you for your review, we look forward to seeing you again in future!
They very good veryfrindly hard working…
They very good veryfrindly hard working team i highly recommended them.
10 de outubro de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thank you, we're grateful for your review and recommendation!
they are brillant company and very pro .
7 de outubro de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thank you, we appreciate it!
I higly recoment them
6 de outubro de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thanks Salah!
I highly recommend them I use them 2…
I highly recommend them I use them 2 times and I’m very happy with they service I definitely recommend them to friends and family.
6 de outubro de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thank you George, we appreciate your review and return custom. Hope to see you again soon!
Nowt "Deep" about this clean...
Rightly or wrongly, I was really disappointed and underwhelmed with my experience with these guys. I went for a 2 person deep clean for 3 hours, and therefore expected my fairly tidy 2 bed flat to be sparkling! Sadly, it was far from that, with dirty dishes left in the sink, the floors not being cleaned or vacuumed properly and really basic things like bin not being wiped or microwave not being cleaned - unsure what exactly was "deep" about this clean...
What was more disappointing was the response from management not willing to resolve these issues, instead taking 3 days to reply in a fairly defensive and unhelpful manner.
I really wanted to use an independent business vs. a cleaning app, and was happy to pay a bit more to support the cleaners, but having had much better cleans by a solo cleaner in 4 hours, and the really crappy way they responded to the clear photos I sent of areas I wasn't happy with, from my experience I definitely won't be using again and wouldn't recommend.
5 de outubro de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Hi Andrew,
I'm sorry to see you were disappointed with our services. I understand this response is late - we faced some access issues. I can see our team have been in contact with you since this post and hope some satisfaction was achieved. I further apologise for any inconvenience caused!
As we live overseas.....
As we live overseas I wanted an easy trustworthy company. Brilliant cleaner delivered exactly what I wanted.
26 de setembro de 2021
Resposta da Brilliant Cleaner
Thank you Mamta, we greatly appreciate your feedback and trust in us.
Providing peace of mind and dependable service, especially for overseas clients, is something we take pride in.
We're delighted we could meet your expectations.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner
They done a really great job
17 de setembro de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thank you Jack for the lovely review!
We’re so pleased to hear you were happy with the results.
Hope to see you again soon!
Kind Regards,
Customer Experience Team
Brilliant-Cleaner
They are very professional and nice
They are very professional and nice. Elizabeth did a very good job in my apartment when I booked her. Like she take care of the smallest details in the house. I highly recommend her.
13 de setembro de 2021
Resposta da Brilliant Cleaner
Thank you Khalid for your lovely feedback.
We're pleased to hear that Elizabeth delivered to the high standard we strive for, and that her attention to detail stood out.
Your recommendation means a great deal to us, and we look forward to continuing to provide excellent service in the future.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner
I’m very happy with this company…
I’m very happy with this company service I highly recommended them to all my friends.
19 de agosto de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thank you Alan for the 5 star-review. We love hearing this and thank you for the recommendation! We're so pleased you’ve had a great experience and appreciate your support.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner
Brilliant team with the great service…
Brilliant team with the great service highly recommended
18 de agosto de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
We sincerely appreciate your feedback and your recommendation. It’s always rewarding to hear that our team’s efforts are recognised and valued. Thank you for the recommendation!
Kind Regards,
Customer Experience Team
Brilliant-Cleaner
I’m very pleased with they service and…
I’m very pleased with they service and they have good staff friendly and professional.definitely book them again
17 de agosto de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
We truly appreciate your positive feedback. It's wonderful to hear our team made such a strong impression. We’d be pleased to serve you again.
Kind Regards,
Customer Experience Team
Brilliant-Cleaner
Very professional cleaning very…
Very professional cleaning very friendly I’m really happy with a service I definitely book again thank you brilliant cleaner
17 de agosto de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thank you so much Hedi! We're thrilled you had a great experience — friendly and professional is what we aim for every time.
Looking forward to your next booking!
Kind Regards,
Customer Experience Team
Brilliant-Cleaner
Top service im very happy
14 de agosto de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thank you Sorin. Brilliant Clenaer values all our clients and their feedback - we hope to see you again soon :)
I highly recommend this company .they…
I highly recommend this company .they done they best job im very happy definitely book you guys again Sara was very friendly and professional.
14 de agosto de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Hi Abubakr, we are pleased you are happy with our service and staff. Thank you for your review and we look forward to cleaning for you in future.
Very happy with this clening
13 de agosto de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thank you Sho! We love hearing our customers are happy :)
Im very happy with my clening they done…
Im very happy with my clening they done a hest job I highly recommend them
13 de agosto de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thank you Meysam, your custom and review are greatly appreciated! We hope to see you again in future.
Best cleaning service I book again.
12 de agosto de 2021
Avaliação não solicitada
Resposta da Brilliant Cleaner
Thank you Dursun, we look forward to your future bookings!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.