Britannia Movers Avaliações 

1.114
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

the men were careful, quick and polite.Nothing was broken or otherwise damaged on unpacking. No complaints at all. We'll never move again having moved to a retirement flat but if we were to we wouldn'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The team who moved us were utterly excellent. Marcus, Jason, and Derek were swift, cheerful, patient and careful throughout the move. They took time to listen to any concerns or questions we had and r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Britannia Reeves moved my mum this week and did a brilliant job. Lee, Darren and Jason were so professional, friendly, polite, careful, hardworking and diligent. They worked so well as a team and whe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

They arrived on time, we took them round the house telling them what was going and what was staying and they simply got on with packing etc. We went out. When it was done, we checked the house and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mudanças
  2. Serviço de Encaminhamento de Carga
  3. Serviço de transporte e armazenamento de móveis
  4. Transportadora
  5. Depósito
  6. Serviço de transportes

Escrito pela empresa

Britannia Movers provide a friendly, professional and efficient moving service across the UK and beyond. Whether you are moving to a new home just a few miles away or starting a new life on the other side of the world, one of our 43 depots will be happy to help. Whether you are moving a one bedroom flat or a 20 bedroom mansion, our highly-trained crews will do everything they can to take away the stress of moving day, leaving you free to enjoy the excitement of a new beginning. Our services include packing and unpacking, export wrapping for long-distance moves, bespoke crating for fragile and valuable items, vehicle shipping, and furniture dismantling and reassembly. For office or workplace moving customers, we work with you before the move planning everything down to the smallest detail. This helps you to minimise downtime and keep your business functioning. For customers moving further afield, we organise your shipping and work with high quality, carefully vetted companies all over the world to provide you with a door to door service, all overseen by our UK-based move coordinators. We are members of the British Association of Removers and hold a number of British Standard and ISO quality accreditations. We have 43


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 84% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.114)

143 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The removal team were all I expected

The removal team were prompt, courteous and respectful.

10 de abril de 2026
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Resposta da Britannia Movers

Many thanks for your 5-star rating of your move. Thank you for choosing Britannia. We wish you the best in your new home!

Avaliado com 5 de um total de 5 estrelas

Excellent service-the removal men were…

Excellent service-the removal men were most helpful and efficient-nothing was too much trouble and they made what could have been a difficult day so much easier

13 de abril de 2026
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Resposta da Britannia Movers

Its fantastic to hear that the team provide you with a smooth and efficient removal service. Thank you for choosing Britannia! We wish you all the best in your new home.

Avaliado com 4 de um total de 5 estrelas

Overall, a good service

Overall, this company was extremely efficient and was very good at communicating and answering the phone. The only issue I had was on the day of the move, the two removal men suddenly took exception to moving my digital piano, even though it had been clearly flagged up in my inventory, been seen and talked about with the Britannia assessor who came out to assess what I was taking, and had been approved on the insurance form by Britannia. I had to argue the toss with them and insist they brought it, which they eventually did with no problem at all. I could have done without that stress on what was an already stressful day. But other than that, the move was smooth.

9 de abril de 2026
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Resposta da Britannia Movers

We are pleased to hear that overall you were happy with your moving experience. Please accept our deepest apologies for the misunderstanding and stress caused due to the moving of your digital piano. However, we are pleased to hear that the team did proceed with moving the piano to your new home and that everything arrived safely. We wish you all the best in your new home!

Avaliado com 5 de um total de 5 estrelas

Excellent in every way

Excellent in every way, cheerful quiet workers even when a problem arose, which they solved.

13 de abril de 2026
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Resposta da Britannia Movers

It's fantastic to hear that the team provided you with a smooth moving experience and that they were able to help with resolving any issues that occurred. Best wishes in your new home!

Avaliado com 5 de um total de 5 estrelas

Good communication and a fabulous…

Good communication and a fabulous service. We chose Reeves for our move to Devon as we wanted a seamless and professional service. We were not disappointed and they made moving far less stressful. Lee and his team were superb. We would recommend Reeves to friends and family.

10 de abril de 2026
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Resposta da Britannia Movers

Thank you for taking the time to share your experience, its really great to hear your feedback on Britannia Reeves services. We wish you all the best in your new home!

Avaliado com 5 de um total de 5 estrelas

Very good service from start to finish

Very good service from start to finish. Staff were very professional, polite and got the job done.
I would highly recommend.

1 de abril de 2026
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Resposta da Britannia Movers

Thank you for your recommendation and for choosing Britannia. We are very grateful of your kind feedback. We hope you had a lovely Easter in your new home!

Avaliado com 5 de um total de 5 estrelas

My move made easy

The whole team made my move as easy as it could have been, from the initial meeting to the packing up and the delivery. A special shout out and thank you to the team that delivered and got me all set up - they could not have been friendlier, more helpful, or willing to go the extra mile to ensure that everything was placed exactly where I wanted it. Thoroughly recommend based on my experience.

6 de março de 2026
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Resposta da Britannia Movers

Thank you so much for your lovely feedback! We’re thrilled to hear the whole process went smoothly and that the team took such good care of you on moving day. We’ll be sure to pass on your kind words. Wishing you all the best in your new home, and thank you for the recommendation!

Avaliado com 5 de um total de 5 estrelas

Happy Customer, professional service

Happy Customer. We had confidence in the quotation from the Operations Manager and the office staff who were very helpful all the way through. The removal team were thorough and helpful, carefully packing up our household and moving our house contents. No breakages just a professional service from kind people.

17 de fevereiro de 2026
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Resposta da Britannia Movers

Thank you for your high praise and for sharing your experience. Its great to hear how happy you are with the teams service. We wish you a Happy Easter in your new home!

Avaliado com 5 de um total de 5 estrelas

This is a big shout out to Britannia!

This is a big shout out to Ben R, Matt L, Tom L, Ben W.
We can’t praise these chaps highly enough. They did our move a week ago and were excellent and professional at all times. They paid care and attention to moving our furniture out and into our new home including some very heavy plant pots. They were polite and respectful at all times. A great team. They worked extremely well together. We would very much recommend Britannia Movers.

25 de março de 2026
Avaliação não solicitada
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Resposta da Britannia Movers

Thank you so much for your kind words it really means a lot to us! The team will be absolutely delighted to hear your feedback. We are so pleased everything went smoothly and that the team could make your move a positive experience. Wishing you a Happy Easter in your new home, and thanks again for recommending us.

Avaliado com 5 de um total de 5 estrelas

Portsmouth-Newquay (Jay and Marcus)

We moved recently from Portsmouth and have the pleasure of Jay and Marcus. They were punctual, friendly and professional and made our relocation stress free.
I would HIGHLY recommend them and the company, if I could give a 6/5 I would, Amazing/excellent service.
Nic and Rocky

31 de março de 2026
Avaliação não solicitada
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Resposta da Britannia Movers

Thank you for your amazing feedback and recommendation of Britannia Reeves services. We are pleased to hear that Jay and Marcus made your move relaxed and as stress-free as possible. We wish you a very Happy Easter in your new home!

Avaliado com 5 de um total de 5 estrelas

Excellent

Very helpful, professional staff. Cared for the property each end, and ensured a quick, clean move.

27 de março de 2026
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Resposta da Britannia Movers

We are very pleased to hear how happy you are with your moving experience. Thank you for taking the time to share and for choosing Britannia. We wish you a very Happy Easter in your new home!

Avaliado com 5 de um total de 5 estrelas

I highly recommend Britannia Movers…

I cannot recommend Britannia Movers highly enough. I’ve used their services twice now—first for my international move to the UK in 2024 and again for my recent relocation back to South Africa in 2026. Every step of the way, they have been more than professional; they truly treated me like family.

Moving is exhausting, but the team was always on top of things. They kept me constantly updated on the process and shipping ETAs, so I was never left wondering where my belongings were. When it came to the move itself, they went above and beyond—resealing and repacking many of my items to ensure everything was secure and safe. If you want a team that is proactive, communicative, and genuinely cares about your possessions, look no further. They took the stress out of a very complicated process!"

25 de março de 2026
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Resposta da Britannia Movers

Thank you so much for your incredibly kind words and for trusting us with not just one, but two international moves. It truly means a lot to the entire team to hear that you felt supported every step of the way.

It was a pleasure assisting you with both your move to the UK and your return to South Africa. On behalf of everyone at Britannia Movers, thank you again for your recommendation, and we wish you all the very best in your new home!

Avaliado com 1 de um total de 5 estrelas

Should have chosen Pickfords

Should have chosen Pickfords
What a terrible experience, these people (Liverpool branch) moved us from Lancashire to Cheshire.. easy huh ? well no it wasn’t
From the start this removal was absolutely chaotic . Van space was severely underestimated, one small van arrived the day before moving day to take plants and garage, unfortunately most of the plants didn’t make it on that van. Day of moving 2 small vans arrived to take the remainder of our possessions, didn’t take much imagination to realise that all of our stuff wouldn’t fit in the vans, worst of all they seemed to blame us! There was plenty of moaning and recriminations and eventually reached the conclusion they needed another van …. from Liverpool, but someone would have to go get it as there were no drivers available, this meant that one van load of our essential stuff stayed in Liverpool overnight!
There were problems at the destination which meant that some things couldn’t be placed where we wanted them and furniture was left piled up in the living room and dining room, tools were hurled into sheds in heaps and nobody seemed to care about our possessions, many items are scratched or generally misused . Wardrobes and beds were dismantled and rebuilt without much care at the new house
What should have been a 1 or 2 day removal turned into a 3 day move.

Too many more things to mention here.

We complained to the company about the chaos and they said they would send something for our inconvenience , how lovely to receive a half dead bunch of roses and a tiny box of lardy chocolates from M&S !!
My advice would be to avoid this company.

3 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Britannia Movers

Dear David

We are very sorry to hear that you were disappointed with your move.

We take your feedback seriously and are currently investigating the issues you raised with the operational branch you booked your move through.

Once our investigations are complete we will be able to respond to your concerns in full.

In the meantime, if you would like to discuss this matter directly, please feel free to contact us at CustomerRelations@britannia-movers.co.uk

Kind regards
BMI Customers Relations

Avaliado com 5 de um total de 5 estrelas

A complex move.

A complex move internationally handled with care and competence by Britannia. We would recommend them and their partners.

19 de março de 2026
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Resposta da Britannia Movers

Thank you for your 5-star review and for choosing Britannia for your international move. We’re glad your move was handled with care and professionalism, and we appreciate your recommendation. We wish you all the best in your new home!

Avaliado com 5 de um total de 5 estrelas

A very professional and efficient company

The Best thing about my experience with Britannia Movers was the correspondence and being kept informed about what was happening with my cargo plus, advice of returning my belongings from Thailand and Papua New Guinea over the last three years.
In particular I'd like to point out Kate Armstrong who was always polite and courteous at all times.
I was always kept up to date about the shipment of my belongings and it's location during the long journey from Port Moresby, via Brisbane and Singapore all the way back here to Cornwall.
Also very helpful were the documents required for Taxation, and Customs that I had no idea I needed.
My packages from Thailand were handled to a storage locker in Truro and then delivered to my home with the least possible fuss thanks to the calm and friendly approach by Nathan Kellow at Lanes.
My belongings from Papua arrived in perfect condition (apart from one broken glass) and delivered at the time indicated to me.
I'd have no hesitation in recommending Britannia Movers for anyone shipping belongings from Overseas to the UK. I found Britannia-Movers to be a highly professional organisation and the people I was in contact with to be friendly courteous and efficient.

19 de março de 2026
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Resposta da Britannia Movers

Thank you for your kind review. We are delighted to hear that you felt well informed and supported throughout your move, especially over such a long journey. Kate, Nathan, and the wider team will be pleased to know their efforts made a difference. We truly appreciate your recommendation and are glad your belongings arrived safely. Best wishes in your new home!

Avaliado com 4 de um total de 5 estrelas

We couldn’t keep up with the speed and…

We couldn’t keep up with the speed and efficiency of packing and loading the vans and the reverse on the following day. Even our two bread rolls (meant to be lunch) emerged uncrushed from a box the next day.
Just one small item of furniture has disappeared without trace, an old white bedside unit with drawers which might have been useful but might not have fitted in anywhere.

9 de março de 2026
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Resposta da Britannia Movers

We are pleased to hear that overall you are happy with your moving service. However, we are sorry to hear that you are missing a bedside unit. If you would like us to investigate the missing bedside unit, please either contact the Britannia branch you booked your move through directly or please email CustomerRelations@britannia-movers.co.uk with details of your move and we will be happy to help you.
kind regards
BMI Customer Relations

Avaliado com 5 de um total de 5 estrelas

Wonderful company - highly recommend!

The communication we had from Brittannia Chase throughout the process was seamless and all the people we dealt with from start to finish were responsive and extremely courteous.
Our shipment being transferred from Gloucestershire to the West Coast of Ireland was conducted in a very timely manner and the service received - from the wonderful packing team to the very helpful Irish delivery men at the other end - was faultless.
We are so thankful that we chose Britannia and would not hesitate to use again.

12 de março de 2026
Avaliação não solicitada
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Resposta da Britannia Movers

Many thanks for your 5-star rating of Britannia Chase. Your feedback means a lot to the team! We wish you all the very best in your new Irish home and hope you enjoyed the St Patrick's day celebrations!

Avaliado com 5 de um total de 5 estrelas

Nothing was too much trouble

Nothing was too much trouble, They managed the move to a second floor flat, without the use of a lift, with ease, confidence and a lot of effort. I could not fault them in any way.

11 de março de 2026
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Resposta da Britannia Movers

Thank you for your lovely feedback on the teams efforts to provide you with a professional and smooth removal service. Its always great to receive positive feedback on our services. It was our pleasure to assist you with your move. We wish you all the very best!

Avaliado com 5 de um total de 5 estrelas

Adaptive to change, delivered on time

I moved from Australia to the UK, and Britannia were very receptive to my changing delivery schedule, which I greatly appreciated. Once I was able to advise a confirmed date, they delivered on time and all my effects were in the same condition as they had been packed in. Correspondence was timely and allowed effective communication between myself and their representative. I would highly recommend Britannia Movers and would use them again.

5 de março de 2026
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Resposta da Britannia Movers

Many thanks for taking the time to share your experience. Its great to hear that the import team were able to accomodate your changing delivery schedule to your satisfaction and that your move to the UK went smoothly. We wish you all the very best in your new UK home!

Avaliado com 5 de um total de 5 estrelas

They were quick

They were quick, efficient, helpful and respectful.

4 de março de 2026
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Resposta da Britannia Movers

Thank you for your 5-star review and for choosing Britannia. We wish you all the best in your new home!

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