British Technology Avaliações 111

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I purchased my watch, Celeste in May. It was quickly delivered and I’m so pleased with it. I’ve had a smart watch before which I paid three times the amount for. The British Technology ‘Celeste’ watch... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m really pleased with my Ultra X Smartwatch. It looks great, and has all the features I need. I especially like the sleep tracking facility. The ordering process was quick and simple, and customer s... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought my Explorer watch in January 2026, the ordering process was very smooth with tracking provided from point of order to delivery. The order took 3 weeks to arrive but it was well worth waiting... Ver mais

Avaliado com 1 de um total de 5 estrelas

So disappointed - the Health Apps are wildly inaccurate! The watch looks great, is comfortable and the battery life is great. The apps unfortunately function as badly as British Technology's customer... Ver mais


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

111 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Bought for my brother

I have bought this watch for my brother who has learning disabilities. This is a Christmas present so not had the opportunity to pair with his phone yet. I don't envisage any problems and looks fine. The watch looks great.

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Ordered my watch the 3rd November

Ordered my watch the 3rd November, money gone out of my account,but not heard a thing,not received watch yet.

15 de novembro de 2024
Avaliação não solicitada
logotipo da British Technology

Resposta da British Technology

Hi Janet

Thank you for bringing this to our attention. We have checked our system but couldn't find an order under your name. Could you please reach out to us at our customer service email with your order details so we can look into it and fix it immediately for you.

Our usual shipping time is only 5 days, so it's concerning to hear that you haven't received your order yet. Rest assured, once we have your details, we will prioritize this issue and resolve it for you immediately.

Best regards,
British Technology

Avaliado com 5 de um total de 5 estrelas

Overall a very easy process

Overall a very easy process. The watch arrived in good time, well packed I charged it up watch paired with Iphone without a problem, It does everything listed in the description.

11 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered my watch on 24th October and…

I ordered my watch on 24th October and it's still not arrived, yet on web site says 5 days shipping in UK, if they come from China how long must you wait and it does seem what the web site shows it not true, all there is no contact address to find out about your order except a tracking number that tells me nothing.

4 de novembro de 2024
Avaliação não solicitada
logotipo da British Technology

Resposta da British Technology

Hello Kevin,

Thank you for reaching out and sharing your concerns. As we discussed via email, the delay in delivering your order was due to a temporary shipping issue, not because the product was shipped from China. We're happy to inform you that this issue has been resolved, and your order has now been delivered.

We also want to clarify that when you received the tracking number, it was provided alongside our email address, where you could have contacted us directly for updates or assistance. We apologize if this was not clear and will work on ensuring better communication in the future.

We sincerely apologize for any inconvenience caused by the delay and hope that you are now enjoying your smartwatch. If you have any further questions or feedback, please don’t hesitate to let us know.

Thank you once again for your understanding and for choosing us.

Best regards,
British Technology

Avaliado com 3 de um total de 5 estrelas

Treat with caution

The watch I ordered arrived yesterday but I would treat this company with caution. Their website claims that their products are made and delivered by a UK company.
Mine was despatched from China and clearly states on the box made in China.

3 de outubro de 2024
Avaliação não solicitada
logotipo da British Technology

Resposta da British Technology

Hello Richard
Thank you for sharing your feedback.

We understand your concern, and we want to clarify that we are indeed a British company, originally established and producing in London. However, due to rising production costs, we had to move our manufacturing to other countries like ( Italy, Germany, Indonesia, Poland and China ) to keep our prices affordable for our customers, which has always been at the heart of our business model since we started 10 years ago.

Even though our production line is no longer based in the UK, we personally oversee every step of the process, from manufacturing to delivery, ensuring that everything is done under our strict supervision as a British company.

We’re sorry that you felt the need to advise caution, as we truly aim for our customers to feel confident and satisfied with us. If there’s anything we can do to address your concerns, please let us know.

Best regards,
British Technology

Avaliado com 2 de um total de 5 estrelas

Started well, going downhill fast

I bought the E18 Pro in rose gold.
Day 1...
The watch arrived in a reasonable time, well packaged etc. The app is easy to install and set up. All functions good and appear accurate. Happy, nice bit of kit.
Day 2...
Raise to wake function stopped working.
Day 3...
Message alerts stopped working. I've deleted and re-installed the app and reset the watch, to no avail.
I eagerly await what will go wrong tomorrow.

17 de setembro de 2024
Avaliação não solicitada
logotipo da British Technology

Resposta da British Technology

Hello Mark,

Thank you for taking the time to leave us a review!

Regarding the 'Raise to Wake' function, it's simple to turn back on. You can enable it again by going into the app or the watch settings.

For the message alerts, our customer service team is happy to assist you. Please feel free to contact us via email or Messenger, and we’ll guide you step by step to reactivate them.

Best regards,

British Technology

Avaliado com 5 de um total de 5 estrelas

The watch has a great look and the…

The watch has a great look and the design is fabulous and the band is very smooth when I get a notification from my phone it comes up on the watch plus when someone calls me it comes up on the watch with a ringtone and when I turn it on it imminently connects to the phone

11 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality smartwatch

After looking at dozens of smart watches when mine gave up the ghost I saw an advert from British Technology for a very nice looking, feature packed watch. I read all the reviews and took the plunge.

My watch arrived a few days later very well packed and after a full charge (3 hours) was good to go. The watch connects to the app easily and I am impressed by the functionality and style of my watch.

Well worth the money and I am happy to give a 5* review.

20 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just found out when trying to track the…

Just found out when trying to track the parcel with my watch inside it’s in main land China. So much for British Technology!! On top of this it’s impossible to track!! Double whammy.

14 de agosto de 2024
Avaliação não solicitada
logotipo da British Technology

Resposta da British Technology

Hello Robbie

You have never made a purchase in our company so you have commented in the wrong Tustpilot page becasue nothing of what you wrote is true.

So please check your confirmation email ( if you received one ) and contact the correct company.

Best regards

Avaliado com 5 de um total de 5 estrelas

Bought the CF-12 smart watch for my…

Bought the CF-12 smart watch for my partners birthday, as her apple watch had given up the ghost. Bought the pink and rose gold one and she loves it. Instructions easy to follow and connected to phone app first time. She loves the functionality more than her old apple watch

12 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nice watch

Easy to order, watch came very quickly and i am very happy with how it looks. I am still learning all of its benefits but so far it is great.

3 de junho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Ordered the CF12 watch

Ordered the CF12 which arrived safely and very well packaged. Easy to set up and very pleased with its performance.I would highly recommend it.

21 de maio de 2024
Avaliação não solicitada

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