Purchasing from this site has been my goto for milk products for my baby who just had so much reflux and discomfort from aptamil milk sold in Singapore. The UK milk tubs are palm oil free and much mor... Ver mais
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Veja o que dizem as avaliações
First of all: Thanks for the tea. It's annoying that, despite the extremely high shipping costs here in Austria, I had to pay additional shipping costs. On top of that, there were additional customs... Ver mais
Cheaper than anywhere, I can order just the same flavour for my fussy day so no waste, quick delivery and excellent packaging. Impressed with every aspect of it. Only issue is I am disabled and courie... Ver mais
Very easy to order what I wanted and BritishGram made the whole process of order and payment very simple. Very fast and first class delivery while keeping me informed every step of the way. Secure p... Ver mais
Detalhes da empresa
Escrito pela empresa
The BritishGram online supermarket delivered Worldwide, offers Free delivery in the UK and certain European countries. Low price groceries, fashion and more.
Informações de contato
Nexus House, Queens Court Trading Estate, Greets Green Road, B70 9EQ, West Bromwich, Reino Unido
- +44 (0)121 393 3737
- sales@britishgram.com
- britishgram.com
4,3
Excelente
803 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best quality products
I am very grateful for 👌the ✔best quality service you provided to me with the greatest kindness inside yourselves for sending 👍me the items to me please 😊and ✔thanks for sending me the items to me and the best quality service you provided from yourselves for everything you have sent me please 😊
20 de agosto de 2025
I ordered in good faith but customer…
I ordered in good faith but customer services informed me that parcel force attempted to deliver on five occasions.
They could have at least left a delivery card which did not happen.
I am in most days and the item has not been delivered to me.
It's an absolute disgrace and maybe you should be vetting the drivers you use.
I expect a full refund over the next 7 days.
I will never order from your incompetent organisation again.
Please credit my refund to my account ASAP
Tim Graham
26 de agosto de 2025
Resposta da BritishGram
Dear Mr. Graham,
Thank you for your review. We’re very sorry for the difficulties you’ve experienced with your delivery. According to the official tracking information from Royal Mail/Parcel Force, several delivery attempts were made to your address. We apologise that a calling card was not left on those occasions, as it should have been.
To assist, our team emailed you directly with the depot’s contact details so you could arrange a redelivery at a convenient time. The parcel has also been available for collection at Kingston Upon Thames and Surbiton CSP.
If the parcel is not collected, it will automatically be returned to us. As soon as it is scanned back into our system, your refund will be issued immediately.
We truly regret the inconvenience caused and appreciate your patience and understanding while this process is completed.
Kind regards,
BritishGram
Sent the wrong item have complained 3…
Sent the wrong item have complained 3 times no reply
28 de julho de 2025
Resposta da BritishGram
We’re very sorry to hear about your recent experience. The black socks you received were our last pair in stock at the time. As no specific colour was selected when the order was placed, our team dispatched the available colour. We completely understand this may not have been your preference.
We’ve reached out to offer you an alternative sock design in either Blue or Grey and will gladly send your replacement as soon as we receive the return of the black pair. Our goal is always to ensure you are completely satisfied with your purchase, and we’d like to make this right for you.
Please feel free to contact us directly so we can arrange the replacement and resolve this for you as quickly as possible.
mop head didnot fit too small
25 de julho de 2025
Resposta da BritishGram
Thank you for your feedback. Our mop heads are made to UK standard size and designed to fit standard mop sticks. We’re sorry to hear it didn’t fit as expected in your case.
If you’re not completely happy with your purchase, you’re welcome to return it within 30 days — no questions asked — and we’ll gladly arrange a refund once it’s returned.
Even though one of the products I…
Even though one of the products I ordered was sold out, they were kind enough to contact me to let me know and attempt to make up for it until it was back in stock. Amazing customer service, and the shipping did not even take that long. I would definitely order again.
23 de junho de 2025
Brilliant service ...
Brilliant service and great to be able to buy kitty favourite food and not waste the food we have been. Very happy. Thankyou.
1 de junho de 2025
Very quick delivery
22 de maio de 2025
Speedy and efficient in processing my…
Speedy and efficient in processing my order,l was very satisfied
1 de abril de 2025
Could not get hp beans anywhere
Could not get hp beans anywhere
So it was a godsend we found them
Got them fairly fast
30 de março de 2025
HP beans means Happy People beans
Delivered promptly and at a decent price, I saw another priced twice as much
30 de março de 2025
Cat food order
Again very pleased how quick our order of cat food was delivered after putting the order in.
3 de março de 2025
Really expensive
First of all: Thanks for the tea.
It's annoying that, despite the extremely high shipping costs here in Austria, I had to pay additional shipping costs.
On top of that, there were additional customs duties, even though I had already paid some. All in all, a very unpleasant financial experience. After extensive research, I found that eBay is a much cheaper option.
25 de fevereiro de 2025
A grade quality
A grade quality, best site I've used so far to import UK products. Nothing damaged on a 120kg order, no missing items, brilliant. I shall only be using this site from now on.
24 de fevereiro de 2025
Making life in Italy even better
Really pleased with my shipment to Italy.
Took a while but all items shipped, had to pay local VAT etc but no surprise. will definitely use the service again.
Well done.
6 de janeiro de 2025
What made our experience great?
What made our experience great?
To find a "place" with British products we love, and need to be happy, specially Yorkshire Tea!
A day without Yorkshire Tea is not a good day!
And other products we can not find in France or our well out of our price range.
I would like to ask you if you think of adding "salad cream"?
It is VERY easy to order, and not that long to get the goods!
Whenever we've had issues, it is on the French side!
2 de janeiro de 2025
Order not received
You ask me for a review whilst your products have not yet arrived and I have no news.
Untill then, 1 star because of lack of communication within your customer journey.
30 de dezembro de 2024
Resposta da BritishGram
Thank you for sharing your feedback. We sincerely apologize for the delay in customs clearance in Belgium. Unfortunately, customs procedures are beyond our and our shipping partner's direct control or influence, which has caused this unexpected delay.
We understand your frustration and are committed to improving communication throughout the customer journey. Please know that we are actively monitoring your shipment and will keep you updated as soon as we have more information.
Thank you for your patience and understanding.
Good range of products
Good range of products, competitive pricing. Speedy delivery
23 de dezembro de 2024
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