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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Order process very slick and organised. Contact with staff quick, helpful and knowledgeable. Products very good quality. PnP for AB post code, geographic discrimination. At least Richard Turpin wor... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good quality product. Searched around other websites and company's. I found BS Fixings best for price and quality. Added bonus of supporting businesses away from the usual big companies Order... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tried ordering equivalent products online from B&Q and on two occasions received incorrect qtys (5 packs of 10 parts and instead received just 5 parts). BS managed to supply the 50 required as request... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First purchase from BS Fixings. Placed order with ease on the website. Very pleased with the choice of delivery options and at reasonable prices too. Received order next working day in good packed con... Ver mais

Detalhes da empresa

  1. Loja "Faça Você Mesmo"
  2. Loja de Materiais de Construção
  3. Fornecedor de Materiais de Construção
  4. Atacadista de Materiais de Construção
  5. Fornecedor de Fixadores
  6. Loja de Parafuso

Escrito pela empresa

Fixings, Fasteners and More! BS Fixings is an online retailer with a wide range of high-quality, reliable, and innovative products for the construction, wholesale, and DIY markets. We provide our customers with instant access to an unrivalled collection of fixing and fastening solutions, along with a comprehensive range of DIY products, from sign fixings and sign banding systems to stainless steel fasteners including nuts, bolts, screws, and nails. We currently stock big brand names, including Bluebird, Vista, +DART, Harris Brushes, SPAX, Grip-It, and much more. We offer a next day delivery service on all orders placed before 12:30 pm, which is FREE on all orders over £50 ex VAT, with Saturday delivery also available. Our friendly and knowledgeable team provides our customers with an outstanding level of customer service. BS Fixings is part of the BS Stainless Group, with over 20 years of experience working, innovating and succeeding within the stainless-steel industry.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

409 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good Company to Deal with.

Order process very slick and organised.
Contact with staff quick, helpful and knowledgeable.
Products very good quality.
PnP for AB post code, geographic discrimination. At least Richard Turpin wore a mask.

10 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

What a con - charging extra for delivery then not delivering within timescales

Ordered for next day delivery - received confirmation of next day delivery.
Made contact the following day as had not received a despatch email was told issues with weather. Advised that the items were for an urgent order: works to be completed at a hospital, labour booked, access equipment arranged. Was then told that I had missed next day delivery and that is why order had not been despatched. Had to pay and extra £19 plus VAT for next day AM delivery.
Order did not arrive till 2pm which was too late. Made contact to advise that item hadn’t not been delivered as advised and requested a refund. BS FIXINGS refusing to refund delivery charge despite order not arriving at all the first day then not as paid for on the following day. Will not use again

21 de novembro de 2025
Avaliação não solicitada
logotipo da BS Fixings

Resposta da BS Fixings

Thank you for your feedback, I'm really sorry to hear that your items didn't arrive on time.
We find that DHL offer a good service but unfortunately they have let us down on this occasion, so we feel this review may be more suited to the delivery company than to us.

I would just like to assure you that we did everything we could on our side to help you with your order. Regarding the delivery charge, you got free delivery on your order but the order was placed after the cut-off time for a next day service which is shown on the website. The following day you requested to upgrade the delivery to a premium AM delivery option instead of free delivery, so we helped with this and we sent your items out on a next-day AM (morning) delivery as requested. Unfortunately DHL delivered at 2pm which we are really sorry about. The delivery was out of our control as we did everything we could on our side as you requested.

We provided a full refund for your delivery as soon as you told us that the items didn't arrive in the morning. Apologies if there was any confusion about the refund. I can assure you that we certainly wouldn't refuse to refund this as we were happy to help you on this, and we understand the frustration when couriers don't delivery on time. I will send you an email with the refund confirmation.

Apologies again for any confusion on your order.
Best wishes, the BS Fixings team

Avaliado com 4 de um total de 5 estrelas

Good quality Stainless steel ring nails…

Good quality Stainless steel ring nails delivered with in couple of days, I gave a four star rating as I didn’t receive a delivery/ dispatch confirmation email? They just turned up on the doorstep.

5 de outubro de 2025
logotipo da BS Fixings

Resposta da BS Fixings

Hi Colin,

I'm sorry to hear that you didn't receive any tracking info. You should get an email when your items are dispatched with the courier, so I will look into that!

Really glad to hear with that being said, you are still happy with the rest of your customer experience and thank you for still giving us a 4 star review. Hopefully, we can make that a 5 next time!

Thanks for your order.

BS Fixings Team :)

Avaliado com 5 de um total de 5 estrelas

Good service

Good service

3 de outubro de 2025
logotipo da BS Fixings

Resposta da BS Fixings

Thanks for the 5 stars Zahid! Happy to hear you are happy with the service! :)

Avaliado com 5 de um total de 5 estrelas

Excellent and efficient service and …

Excellent and efficient service and everything arrived on time I will definitely use this company again
Many thanks
Gareth Simpson
Managing director
G A Simpson builders Ltd

8 de outubro de 2025
logotipo da BS Fixings

Resposta da BS Fixings

This is a great review, thank you Gareth! We look forward to serving you again! Much appreciate the 5 stars, Thanks for your order :)

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, product as described. Very happy with the ordering, would highly recommend.

7 de outubro de 2025
logotipo da BS Fixings

Resposta da BS Fixings

Thanks for recommending us Dawn and thank you for the 5 stars :)

Avaliado com 4 de um total de 5 estrelas

Items not always in stock even though it says they are however I was notified but only after placing order

Although when I ordered my items it said they were in stock they were not. I did receive an email saying they were out of stock but stock expected in next couple of days. I was kept informed and items arrived 5 days late though that included weekend. Did cause a bit of a delay which we could have done without but at least the items arrived.

1 de outubro de 2025
logotipo da BS Fixings

Resposta da BS Fixings

Hi James

Firstly, thanks for the review and the 4 stars.

I’m sorry the items weren’t in stock when you placed your order. We completely understand how inconvenient that can be, especially when it causes delays on site.

I’m glad our team kept you informed and that everything arrived safely, even if a little later than expected. This isn’t something that happens often, but we’ll keep improving our stock updates to make sure information on the site is as accurate as possible.

We really appreciate your patience and understanding.

The BS Fixings Team :)

Avaliado com 5 de um total de 5 estrelas

Very quick and efficient

Very quick and efficient
Compared to a second supplier taking 10 days for 8 pairs of hinges using Evri !!

2 de outubro de 2025
logotipo da BS Fixings

Resposta da BS Fixings

Thanks, Chris. Great to hear you found our service quick and efficient. Sounds like we beat the competition on delivery time too! Appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

On time and as described

On time and as described, many thanks

1 de outubro de 2025
logotipo da BS Fixings

Resposta da BS Fixings

Thanks, Rich. Glad to hear your order arrived on time and was just as described. Appreciate you taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Great service and excellent product…

Great service and excellent product from BS Fixings.

30 de setembro de 2025
logotipo da BS Fixings

Resposta da BS Fixings

Thanks, John. Really pleased to hear you were happy with both the service and the product. We appreciate your support and the 5 stars! :)

Avaliado com 5 de um total de 5 estrelas

Very nice company to work with

Very nice company to work with. Nothing too much trouble. Would recommend .

18 de setembro de 2025
logotipo da BS Fixings

Resposta da BS Fixings

Thanks, Stephen. Really appreciate the five stars and your kind words. It’s great to hear you found us easy to work with and that our team could help with everything you needed.

Avaliado com 5 de um total de 5 estrelas

Happy with service

Happy with service

17 de setembro de 2025
logotipo da BS Fixings

Resposta da BS Fixings

Thank you for the 5 stars Naim! It's always great to hear people are happy with the service provided :)

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