Bucks Recycling Ltd Avaliações 

474
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service, from the lady on the phone, who was knowledgeable and helpful through the booking process itself, which was quick and easy, to the friendly man who delivered the skip, put it exactl... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have used Bucks Recycling for years and have always had an outstanding service. The staff are always cheerful and know what they are doing. We wouldn't use anybody else !

Avaliado com 5 de um total de 5 estrelas

Excellent help offered. Seemless transaction from beginning to end. All the team at BR were lovely, responded quickly to every email and couldnt have asked for a better service

Avaliado com 5 de um total de 5 estrelas

The lady I spoke to on the phone to order the skip was very polite and very informative about what could be put in the skip without extra charges. I followed the info supplied about what could go... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de gestão de resíduos
  2. também em
  3. Centro de Reciclagem
  4. Fornecedor de Equipamentos para Construção
  5. Serviço de Coleta de Lixo

Escrito pela empresa

Looking for a Skip? You've come to the right place! We offer skips of all sizes, in all areas, at the right price - call us, email us or chat with us for more details. Bucks Recycling Ltd aims to offer a competitive same day service to the public and trade for all your waste management needs. Whether you are a residential customer wanting a skip for house/garden clearance, a shop fitter or builder working on a building site, or a commercial business requiring a roll on/off for general waste, Bucks Recycling can provide you with a same-day or guaranteed next-day service. We cover all areas around Bicester, Aylesbury, Buckingham, Thame, and Oxford giving the service you need, where you need it, when you need it. Bucks Recycling boasts a fleet of over 30 HGV vehicles, one artic and one 3.5T cage lorry meaning that we can offer the most bespoke solution for your needs. Our fleet is managed by our in-house FORS Practitioner we are currently certified to Silver FORS standard. We are accredited with ISO9001 and ISO14001 proving that Quality and Environmental management are at the heart of what we do. So call us today to speak with one of our Waste Experts to find the best waste solution for your needs and help us achieve our vision "to make every skip a green skip."


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

474 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(474)

210 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

great communication

great communication
super helpful
always with a smile (over the email!)

2 de fevereiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you so much for your continued support and such lovely feedback! We’re delighted to hear our communication and helpfulness continue to meet your expectations — and we’re glad the smiles come across over email too 😊 We truly value our long-standing partnership and look forward to working with you for many more years to come. 💚

Avaliado com 5 de um total de 5 estrelas

Great service

This company is very approachable when you have a query over waste, staff very friendly and helpful. The delivery and collection is also very prompt.

30 de janeiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your great review! We’re so pleased you found our team approachable and helpful with your waste queries, and that delivery and collection were prompt. We really appreciate your feedback and support! 💚

Avaliado com 5 de um total de 5 estrelas

Great friendly service from when you…

Great friendly service from when you order to delivery

2 de fevereiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your kind review! We’re so pleased you found the whole process friendly from ordering through to delivery. We really appreciate your feedback! 💚

Avaliado com 2 de um total de 5 estrelas

I’ve used this company for the last six…

I’ve used this company for the last six or seven skips without any major issues, which is why I continued hiring from them.

However, my most recent experience was disappointing. They contacted me to say the skip was overfilled. I accept it may have been slightly over, but it was no different to previous collections. This time, though, I was asked to remove roughly half the contents before they would collect it, which I did.

Despite that, the skip was only collected three days later, and then the actual pickup happened the following week.

More concerning, after the collection I noticed that my pop-up gazebo — which was placed between my shed and the skip — had gone missing. It was there before collection and gone immediately after. I contacted the company twice by email about this and have received no response.

I’ve been a repeat customer, so this experience is disappointing. Reliability and communication matter, especially when property goes missing. I hope the company improves how it handles customer concerns.

28 de janeiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for taking the time to leave a review, and for being a repeat customer — we do genuinely appreciate your past custom.

Regarding the overfilled skip, we need to be very clear on this point. The 4-yard skip was filled well beyond its safe and legal capacity, containing an estimated 6+ yards of waste and built up with “greedy boards.” This created an unsafe and illegal load, which we are not permitted to transport under any circumstances. For the safety of our drivers and the public, we had no option but to request that the excess waste be removed before collection.

Once the skip was made safe, collection was arranged as soon as possible within our operational schedule. We appreciate that waiting is frustrating, but we cannot collect skips that are overloaded or unsafe.

With regard to the missing gazebo, we take accusations of lost or removed property extremely seriously. We do not ignore customer complaints or concerns. However, we have no record of receiving emails about this issue. We would ask that you confirm which email address you contacted, as it is possible the message was sent to a “no-reply” address, Rycote Recycling email address no longer in use, or did not reach our customer service inbox.

Our drivers do not remove customer property, and nothing was reported by the driver at the time of collection. That said, if you contact us directly through our main customer service email sales@bucksrecycling.co.uk or phone number 01296 651678, we are more than willing to review this further.

We always aim to be reliable, communicative, and safe — and while we’re sorry this experience fell short of your expectations, we must also operate within legal and safety requirements.

Avaliado com 5 de um total de 5 estrelas

Very efficient genuine and honest when…

Very efficient genuine and honest when asking questions over movement and what can be disposed of in the skip.

28 de janeiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your lovely feedback! We’re so pleased you found our team efficient, genuine, and honest when answering your questions. We always aim to give clear and helpful advice, so it’s great to know that came across. We really appreciate your support! 💚

Avaliado com 5 de um total de 5 estrelas

Service was excellent

Service was excellent, delivery and collection. Definitely use them again.

28 de janeiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your great review! We’re delighted you were happy with both delivery and collection, and we really appreciate you saying you’d use us again. We look forward to helping you next time! 💚

Avaliado com 5 de um total de 5 estrelas

Easy to didn’t take long to deliver and…

Easy to didn’t take long to deliver and Swift takeaway I will be using them again

8 de janeiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your kind review! We’re so pleased you found it easy to order, with quick delivery and swift collection. We really appreciate your support and look forward to helping you again! 💚

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service everyone…

Absolutely brilliant service everyone from the office to the drivers are helpful and friendly. Highly recommended

7 de janeiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you so much for your fantastic review! We’re delighted to hear that everyone, from our office team to our drivers, made such a positive impression. Your recommendation means a lot to us — we really appreciate your support! 💚

Avaliado com 5 de um total de 5 estrelas

Great company to use

6 de janeiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your lovely review! We’re so pleased you think we’re a great company to use — we really appreciate your support. 💚

Avaliado com 5 de um total de 5 estrelas

Very Good

Good. Service and well recommended

5 de janeiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your kind review and recommendation! We’re so pleased you were happy with the service — it really means a lot to us. 💚

Avaliado com 5 de um total de 5 estrelas

Straightforward...

Easy to deal with and good communication.

5 de janeiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your kind feedback! We’re so pleased you found us easy to deal with and that our communication met your expectations. We really appreciate your support! 💚

Avaliado com 5 de um total de 5 estrelas

Staff always friendly and helpful

Staff always friendly and helpful. Quick delivery and collection when ordered. Have used them many times and service always the same Excellant

5 de janeiro de 2026
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you so much for your continued support and kind words! We’re delighted to hear that our team have consistently provided friendly, helpful service with prompt delivery and collection. It means a lot to us that you’ve been happy with Bucks Recycling every time! 💚

Avaliado com 5 de um total de 5 estrelas

Great service at a good price

Fantastic service, easy to order, delivered and collected on time. Will be using them again soon

29 de dezembro de 2025
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your wonderful review! We’re delighted you found our service easy to use, reliable, and great value. We really appreciate your support and look forward to helping you again soon! 💚

Avaliado com 5 de um total de 5 estrelas

Perfect service

Perfect service, always on time, very professional drivers. Good price aswell

2 de dezembro de 2025
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your kind review! We’re delighted to hear you’re happy with our punctual service, professional drivers, and great value. We really appreciate your support! 💚

Avaliado com 5 de um total de 5 estrelas

Soooo easy to book

Soooo easy to book, helpful friendly team and easy to arrange collection

1 de dezembro de 2025
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your lovely review! We’re so pleased you found booking easy, our team helpful and friendly, and collection straightforward. We really appreciate your support! 💚

Avaliado com 5 de um total de 5 estrelas

Great Service

This was our first experience with Bucks Recycling, although we had seen tenants Use them . We ordered on Tuesday for Thursday delivery and were then advised we could have the skip a day early if we wished . Great news we were using it at 9.00am the next morning . Great service .

27 de novembro de 2025
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your lovely review! We’re so pleased your first experience with us was a positive one and that we could offer an earlier delivery to help you get started sooner. It’s great to hear everything went smoothly, and we really appreciate you choosing Bucks Recycling. 💚

Avaliado com 5 de um total de 5 estrelas

Absolutely top notch service

Absolutely top notch service, everything was done as asked and better, they were able to collect the skip early which was very helpful to me, I was kept informed every step of the process with polite & professional phone calls, a first rate company with customer service at the heart of everything they do, including the driver who delivered the skip, I can't fault anything!! Thank you

1 de dezembro de 2025
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you so much for such an amazing review! We’re absolutely delighted to hear that everything went smoothly and that we could collect the skip early to help you out. It’s great to know our team kept you informed throughout and that both our office staff and driver made such a positive impression. Your kind words really mean a lot to us – thank you for choosing Bucks Recycling! 💚

Avaliado com 3 de um total de 5 estrelas

Delivery and pickup all good

Delivery and pickup all good , just be careful to read small print and what you can and can’t put in the skip £30 extra for a armchair etc , best to ask advice to avoid extra cost

28 de novembro de 2025
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for taking the time to leave us feedback. We’re pleased to hear that delivery and collection went well, and we appreciate your comments regarding additional charges. We always encourage customers to check the accepted waste list or speak to our team beforehand so we can help avoid any unexpected costs. Your feedback is valuable and helps us improve how clearly this information is communicated. 💚

Avaliado com 5 de um total de 5 estrelas

Excellent, friendly delivery

Excellent, friendly delivery by Graham who was extra vigilant around our ancient wall. Fast delivery after order, good pricing, and quick collection once full. We’ve used their services twice now and would use again.

28 de novembro de 2025
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your excellent review! We’re delighted to hear you found our service reliable, transparent, and easy to deal with from start to finish. It’s great to know our team made the experience a pleasant one. We really appreciate your feedback and support! 💚

Avaliado com 5 de um total de 5 estrelas

Excellent service all round

Always delivered and collected the skips when they said they would. Transparent pricing. Easy to get through on the phone and everyone I spoke to was pleasant and helpful.

27 de novembro de 2025
logotipo da Bucks Recycling Ltd

Resposta da Bucks Recycling Ltd

Thank you for your excellent review! We’re delighted to hear you found our service reliable, with clear pricing and a friendly, helpful team. It’s great to know delivery and collection were always on time and that getting in touch with us was easy. We really appreciate your feedback and support! 💚

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