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Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

We are OTA and have been in business from last 10 years. We believe in customer satsisfaction and are ready to assist them until they board the flight :)


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

8 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

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2,7

Todas as avaliações

(8)

8 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Buddybooknow extremely LAME

"Rahm", who wouldn't elaborate about his position at buddybooknow stated he wanted to give me a $500 credit towards a future flight but only if I booked my travel with buddybooknow...wouldn't refund any portion of the extra costs incurred due to his employee's inability to perform his job or be responsible...quite the insult...due to you're inability to be professional and do your job, $6k vs. $500, screw me once, shame on you...screw me twice, shame on me...
Don't fall for this SCAM company!

1 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buddy Book Now is NOT Honest; BBN will Scam you if Allowed

As mentioned by previous reviews, DO NOT USE THIS COMPANY, it is a scam. I boked my flight 4 months in advance. There price was definitely cheaper ($150) from the standard airlines. I paid for my ticket and was told my ticket would be issued 24 hours before my flight.

The day before my flight, no update was provided to me, I reached out and was told that the airline cancelled my flight and that I would need to pay $350 to rebook. I was further told that my cancelled flight was refunded and if I did not receive it, I could file a dispute. Of course, I did not receive it, and I did call my credit card company.

Ken Lee Wood booked another flight, provided me a confirmation 5 hours before my flight's departure, after a long back and forth, he wanted me to Zelle the $$$$ over to him, he also provided a Paypal form of payment. I used the link provided and paid via Paypal, however the link was not BBN but a Parchi Sharma, which seemed very unusual. It appears PP had flagged this account saying "This invoice is not available", "We removed this invoice because it may have been a scam. Our fraud detection ..." PP continued to say "Do not call any number or click any links that are in the invoice and consider deleting the email".

This was my first experience using a 3rd party, it would have been even worse if I was at the airport having to deal with this matter. They say, if it's too good to be true, it probably is. Don't believe Ken Lee's lies. They can easily book your flight and just before boarding, they can cancel your trip, just like that. Their goal is to take advantage of customers when they are most vulnerable.

They tried to take advantage of me again, telling me to dispute Paypal and pay them another way, BBN cancelled my return flight, so yes, I disputed my flight with Paypal and used the money to book my o/w return flight home. This has been a stressful event from start to finish, so unless you want this type of stress and what could be a costly trip, DO NOT use Buddy Book Now, they will try to SCAM you

7 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAMMER!!

STOP SCAMMING PEOPLE!! Most of words from Mr. Wood response to my review is/was a lie! I have every document, emails, even from Frontier Airlines, bank records, even the refund was fake, we had to make a fraud case to reverse the charges.

Mr. Ken Wood (buddy book now)
Customer Service
3600 Wilshire blvd #1616
Los Angeles, CA 90010
(888) 520-2829
---INFORMED THAT 9 CREDIT CARDS WERE USED by AGENT TO PURCHASE AND ALL REJECTED, THE LAST CARD WAS APPROVED, THEN 15MIN LATER A FRAUD REVERSAL WAS MADE. I WAS told i would need TO SHOW UP AIRPORT WITH ANOTHER PAYMENT AND ID. AT A MUCH GREATER COST THEN AGREED TOO---ALL DOCUMENTED 24 EMAILS PLUS FAKE CONFIRMATIONS. PAYMENT MADE TO AND FROM BUDDYBOOKNOW...AND IS ASSOC. WITH US TRAVELTEC LLC THE COMPANY THAT CHARGED OUR CREDIT CARD. THIS ALSO DOES NOT INCLUDE A MYSTERY CHARGE TO ALASKAN AIRLINES FOR 4 SEPERATE CHARGES FOR AROUND TOTAL OF $850 IF YOU GIVE THIS COMPANY YOUR CC IT WILL BE USED FOR OTHER TICKETS NOT FOR YOU! WHY SO MANY CC WERE USED TO TRY TO BUY MY FLIGHTS.

1 EMAIL:
Subject: Urgent — Ticketing Delay for Frontier Confirmation Q***SS and OF***P
This is now an urgent situation. My Frontier reservation (confirmation Q***SS and OF***P) still shows no flight details on Frontier’s website. My flight is tomorrow, and despite repeated assurances that I would receive the itinerary today, nothing has been provided.
This delay is unacceptable and entirely on your end. I need the ticket fully issued and the complete itinerary sent to me immediately. Please finalize the booking and provide the flight details without any further delay.
If this cannot be resolved right now, I need to know that immediately as well so I can take alternative action.
I expect a response and resolution promptly.

EMAIL2
The Frontier Airlines reservations associated with confirmation numbers O**PPP and Q**VSS previously displayed complete flight details. Both records now appear blank on Frontier’s website. A call Frontier has further advised that these confirmation numbers are not linked to any flight reservations. Refer to Attachments A and B for documentation.
Our reservations were validated and confirmed, as evidenced in Attachments C and D. Each ticket was paid in full through separate transactions from me to buddybooknow.com processed via US TRAVELTEC LLC, charged on and accepted credit source from me, corresponding to booking references BC**RP and AEP**O.
We are approaching our scheduled date of travel, and it is imperative that this matter be fully settled, completed, cured, and corrected well in advance of our departure. We will be driving approximately four hours to San Francisco, and we require confirmation that our reservations are valid, properly ticketed, and accessible in Frontier’s system before undertaking this trip.
DO NOT USE SCAMMER. RIPOFF ARTIST NO MATTER WHAT IS STATED THIS WAS A PURE SCAM.

6 de julho de 2026
Avaliação não solicitada
logotipo da Buddybooknow

Resposta da Buddybooknow

Dear Customer,

We're sorry to hear about your experience and understand how frustrating this situation must have been.

Due to an issue during the ticketing process, your booking could not be completed as originally planned. Our team informed you about the issue and explained that discounted tickets issued through promotional or miles-based inventory can occasionally encounter ticketing complications. Since we were unable to complete the booking as expected, we initiated a full refund for both transactions.

If you have not yet received the refund, please email us with your booking details and payment information so we can immediately verify the status and assist you further.

We take customer concerns seriously and remain committed to resolving any outstanding issues promptly.

Thank you.

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