Budget Car Rental Ireland Avaliações 581

Very helpful friendly staff. Excellent car

Fast admin on arrival and departure, friendly staff.

Professional team at Kerry airport, second time renting, as usual flawless.

The budget/avis team make it so easy and quick to rent a car at cork airport, highly recommend

Not nice at all as a First experience with budjet.. I got in contact with the company through telephone and the guy that answered me, made me a deal that I thought was good . It was 500 euros for picking up the car at 11 am on the 24th of december and leaving It back on the 30th at 4.30 pm.or 5.00 pm(i wasn't sure at the time but on the 9th of december I confirmed 4.30 pm by email), with two child seets. Obviously I have emails sent that prove this ... When I arrived ,the girls that were working there asked me what time would I have being returning the car on the 30th and of course I said at 4.30 pm....So I paid and then I signed the contract trusting who I had on front. When I returned the car on the 30th at 4.25 pm with a full tank and the Bill was posted tò me I saw that there was and extra 80 euros on It. So I looked back on the contract I signed and I couldn't believe the fact that the return time they have written ,(when I was telling them that I would return the car at 4.30 pm as I told them even before the deal was made) was 11 am... So at that time, I realized that I have been cheated ... It Is not only for those 80 euros ... It Is the fact that you cannot trust them that made me really angry... I Know that I should have read what I was signing , and that Is my fault...but from now on I'd go by bus or some other way rather than booking a car with them

I would first like to acknowledge the excellent staff at Dublin Airport, both at vehicle collection and drop-off. They were friendly, efficient, and genuinely helpful. Had it not been for the issue below, this would have been a 5-star experience.

Unfortunately, my rating is significantly impacted by the cost charged for an additional day’s hire. On the day the car was due to be returned, I called the office to ask if I could extend the rental by one day. I was told this would be no problem. The following day I returned the car without issue, dropped it off smoothly, and headed straight to catch my flight.

When I later received the invoice, I was extremely surprised to see that the additional day was charged at more than double my original daily rate. I had hired the car for six days and fully expected a modest increase for the seventh day, but given it was still within a single week, the scale of the increase was completely unexpected and poorly explained.

I replied to the invoice email to query whether anything could be done about the rate, but unfortunately received no response at all. The lack of follow-up or engagement only added to the frustration.

In summary: excellent frontline staff, but very disappointing pricing transparency and customer service when it comes to post-rental billing. Future customers should be very cautious about extending a hire without first confirming the exact cost in writing.

I have booked through Budget before and have found the process to be reasonably smooth and the vehicles of a good standard. The vehicle on this occasion was in a disappointing condition. I found that there was no screen wash when I hit the motorway, which can be dangerous in winter driving conditions. The boot cover was broken, the front seats were badly stained and the interior was poorly cleaned. I mentioned these points when returning the vehicle but have received no response as yet.

I have used Budget car rentals for the last couple of years. They have always been very helpful and friendly and value for money.

Very friendly and very helpful lady at the pickup location in Shannon!
Couldn’t ask for a nicer person!

She even walked out to show us the car and sprayed de-icer spray on the windows…!

Very good service!

Une mauvaise expérience lors de la prise en charge. Apres une attente de près d une heure à notre arrivée à l aéroport de Dublin ( interminable)nous avons vécu une fâcheuse expérience. Nous avions loué via Carjet. Je possède une carte de Crédit ( non de débit). Au moment de l'empreinte CB je constate que la société nous demande une caution de 4007 Euros ! ( caution , plus reste à payer ( peu) et caution essence ) Cette somme était tellement importante que cela dépassait le montant maximum que je pouvais utiliser avec la Caisse d Épargne. J ai pourtant augmenté mes plafonds sur place. Bilan j ai dû prendre leur assurance supplémentaire ( plus de 250 euros) pour une semaine sinon je ne pouvais pas louer la voiture. Ces assurances sont pourtant inclues dans mes garanties liées à ma visa premier. C est clair que le procédé d'une telle somme en caution est calculé. Jamais je n ai vu une telle somme pour une empreinte. La voiture une Nissan "quashquai" était propre mais affichait plus de 100 000 kms au compteur. Attention lors de la location avec carjet car ce type de désagréments ne sont jamais indiqués. D un prix d'appel intéressant vous finissez par payer plus cher que si vous passiez par une société de location traditionnelle.
Pour la restitution, par contre, simple et rapide. La navette vers l'aéroport moins de 10 minutes. Je recommande pas budget aéroport Dublin

Friendly helpful staff. Spotless car and easy pick up and drop off. Excellent value for car hire over the New Year period. Will definitely use again.

Excellent staff and service, well done !!!!!

Very good thanks.

The reception staff at Cork Airport were great: professional, helpful and knowledgeable.

Great car excellent customer service friendly staff. Well done Budget

The staff were polite, friendly, efficient and professional both in the office and on the ground.
I would have given a 5star review if it wasn't for the insurance 'scam' that exists with car hire companies. I'd advise everyone to buy their own insurance as the one you buy at the airport is a pure rip-off.
Rant over.

Ps: this was at Knock Airport.

I couldn’t find a petrol station to refill around Knock. Budget charged me a reasonable price for petrol usage . Service on return was very good

Ease of collection and drop off. Friendly and efficient service. Minimum of red tape. Very satisfied customer.

They charged me double petrol price for not filling up fully. We had a good reason to not fill up, that's on us, but I expected some appripriate fee or a slight markup. To charger literally double the petrol cost is ridicoulous.

Only wht should be change is informing about credit card. Debit card is not accepted