Bud Rescue and Recovery Ltd Avaliações 

89
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a tear in my tyre and used Emergency assist for help . Aon from Bud rescue came to my rescue . What a helpful , polite and first class employee you have . I would recommend this company esp if a... Ver mais

Avaliado com 5 de um total de 5 estrelas

There should be more people like Rob Shepherd! It’s stressful enough loosing your car keys and needing a tow to the dealership to make a new set, I thought it would get a lot worse when The AA told... Ver mais

Avaliado com 5 de um total de 5 estrelas

My car had a flat battery at 2am. Ford Assist contacted Bud to attend my home and get car started. Received an initial call from Bud to give me an ETA of the mechanic and number of jobs he had befor... Ver mais

Avaliado com 1 de um total de 5 estrelas

cant keep to appointment times postponing recivery over 4 times now been waiting nearky 5 hours to be towed home when they couldve paid for a taxi or sent a deliveroo or uber for food . waste of time... Ver mais

Detalhes da empresa

  1. Serviço de transportes

Escrito pela empresa

24-Hour Nationwide Recovery and Transport Service. Covering London, Hertfordshire & Essex within 60 minutes where possible. Operational 7 days a week, Bud Rescue have a range of services to help you in any breakdown or emergency. From vehicle recovery to multi-storey car park extractions, keyless removals, motorway rescue, roadside assistance and much more! We have a range of trucks capable of quickly recovering vehicles from any location, our immediate dispatch is guaranteed to rescue you regardless the circumstance!


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

89 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,2

Todas as avaliações

(89)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

My car was delivered all the way from London to Mansfield promptly and without any problems. The tow truck operator, Pitor, carefully maneuvered my car onto my driveway without issue.

5 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Piotr helped me with a blow out on the…

Piotr helped me with a blow out on the M25. He arrived quickly and from start to finish his service was fantastic. He was professional throughout and went above and beyond to help me, not only recovering the vehicle but finding and taking me to a tyre fitter.
Would highly recommend, a nice person doing a great job.

26 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very quick service

Very quick service, from the time the request was accepted, with a call from the office with an estimated time of arrival. Only waited an hour on a Sunday afternoon, which was a good response time. I expected to wait longer.. Rob arrived on time and was very knowledgeable and friendly and fixed the car.

27 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Had a vehicle recovered from a very awkward location. Excellent communication throughout and very efficient and professional to deal with in all aspects. Vehicle was recovered in under an hour and delivery was followed up with an email confirmation giving peace of mind. Would firmly recommend and would use again if needed.

15 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really helpful staff

This evening I suddenly noticed my car tyres were worn and I needed to change one out immediately.
Piotr from BUD rescue just happened to be in the petrol station on a break. Unasked he offered to help with the wheel change and also inflated the spare for me. He even searched for a local tyre fitters. All of this outside of his work and for no expected reward.
A credit to the company and a thoroughly nice man.
I will certainly be holding on to the company card and would recommend them to all.

9 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Piotr was top draw...

Today I had the unfortunate experience of being stranded in my car in a live lane. Piotr attended to rescue me and was extremely professional, knowledgeable and accommodating in his service. His lorry was noticeably clean and tidy and he maintained a consistent exemplary level of customer service from start to finish. He went above and beyond to ensure my satisfaction and I found him to be very pleasant. Overall, he made, what was a rubbish experience, a bearable one. Thanks so much. A joy to encounter.

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service, delivering my car back on a Friday night when they could have said Monday. Really appreciated and delivered by Piotr, still smiling even after the M1 on a friday night.

27 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trustworthy, polite and most importantly very quick!

Not once, or twice, but three times in the last 6 weeks Bud Rescue had saved me! Once moving an uninsured vehicle and the second two, from flat tyres. The AA wanted to leave me for over 10 hours with two young children. Bud Rescue got to me within 30 mins of receiving the job. Each time the drivers have been extremely polite and helpful as have the ladies that call to advise how long the driver will be. I wouldn’t hesitate to contact Bud Rescue, trustworthy, polite and most importantly very quick!

8 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great communication

I hardly ever leave online reviews but my experience with Bud Rescue and Recovery was exceptional from start to finish I just had to. Recovering a car from the roadside can be a stressful thing to do at the best of times however Bud recovery were reassuring through out. Everyone I dealt with was exceptional however Emma deserves special thanks - called when she said she'll call and did exactly what she said she'll do - even providing receipts for my employer and insurance. Next time I'll be calling Bud recovery direct before the RAC!

20 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant vehicle recovery company

My vehicle was recovered by Merek in a small car park at ashridge estate where there was no reception for phone. I was met at the arranged location Bridgewater arms pub as where i could get reception to communicate, 2 miles from breakdown.

Merek was very professional and polite and went above and beyond to make sure he transported and vehice to location. The best part was in the tight lane were horses and he immediately slowed and switched off the tow truck engine so not to frighten the horses.

I would use this company again based on my experience and merek deserves alot of credit for this.

18 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

BUD Rescue give WORLD CLASS service

BUD Rescue give WORLD CLASS service . Without doubt the MOST helpful , professional team you could wish for to give support in a breakdown. I recently broke down in my car in most unpleasant circumstances and getting little support from my breakdown service. That is until BUD RESCUE became involved. They were FAULTLESS. The communication was outstandingly good , the personnel from pick up and delivery driver to the Admin staff were BRILLIANT! Was eternally grateful that BUD came to my rescue. Thanks all at BUD RESCUE !

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a star team

What a star team, from the first call for their help to collecting me from the roadside, outstanding service cannot recommend enough.....

20 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Saved the day!

Saved the day!

Found myself broken down on the M1 on a sunday night - I googled a recovery company & called Bud Rescue. They send someone straight out & I was back home within the hour of breaking down. Excellent service - wouldn't hesitate to call them again should I need their services. Thanks again

21 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Hi,
I’d like to comment on the great experience I had with this company. Speedy and reliable service.
They came within 45 mins of getting the job from RAC, who never bothered to turn up.
The rescue driver, called Peter, was caring and reassuring as I was very distressed. He even offered me water as it was a hot day.
Definitely recommend this company highly due to their great customer service and fast recovery time.

29 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Van was Recovered within 60 Minutes

Great experience with BUD today. Our van broke down on the M25 and BUD came to the rescue. The office team were courteous and professional despite my need of panic to try and get my van/team back home safely.

They were on site within 60 minutes which was a positive surprised compared to the awful wait times of the big companies. Big thank you to your team!!

29 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid if possible

Called in the morning, booked recovery between 11am and 1 PM, made the payment straight away. I’m getting informed if the driver has to wait me for half an hour I get charged 50£. Also, getting informed that he’s going to call me half an hour before arrival. 12:57, I’m calling their office and they say due to traffic condition the driver will be late and he will be with me in 27 minutes. Calling again the office at 13:51, now they tell me the driver is half an hour away as he had to take his taco break. Extremely dissapointed with their services.

10 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent services

Excellent service . Great updates the pick up driver gave me his direct mobile details so that gave me reassurance he was on his way, not to mention was continued contacts call from the call Center. Fantastic service better than the AA . I’m now going to cancel my policy’s with the AA groups. As they said they can’t get to me In Less than 3 hours time when I actually had broken down on the hard shoulder at a risk to others and my self. All good thou the Green Flag group got to with 1-2 hours. With constant updates.

22 de junho de 2024
Avaliação não solicitada

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