Quick response to my inquiry very professional service. Cheapest in the market which made the value for money. Professionalism through the whole team.
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Veja o que dizem as avaliações
Very helpful from start to finish. I found all the staff I dealt with very polite and curtious. Very slight problem with delivery time but the company went out of there way to resolve. Would defin... Ver mais
A empresa respondeu
I needed acoustic plasterboard urgently and thats exactly what I got. No fuss, no problems, just efficient honest 5 star service. If all our experiences where the same, work would be so much the bet... Ver mais
A empresa respondeu
Building insulation at a great price, with free delivery, on the delivery date agreed at the time or ordering. What's not to like. I'll be using these guys again next time. Mark.
A empresa respondeu
Detalhes da empresa
- Loja de materiais de isolamento
- Loja de Materiais de Construção
- Loja de equipamentos e maquinário para construção
- Atacadista de Materiais de Construção
- Loja de Ferramentas
Escrito pela empresa
Builders Insulation harness decades of experience and knowledge in the building materials industry to bring your local merchant into the online arena. We offer market leading rates direct to your site whilst also providing first class customer service. Our lines are open 24 hours a day; 365 days a year – always there to support your project. With distribution hubs across the UK & offer all the leading brands, our aim is to offer the best quality products at the lowest rates with great service.
Informações de contato
167–169 Great Portland Street , W1W7LT, London, Reino Unido
- sales@buildersinsulation.co.uk
- buildersinsulation.co.uk
4,6
Excelente
657 avaliações
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They did the job
9 de abril de 2026
Quick response to my inquiry very…
Quick response to my inquiry very professional service. Cheapest in the market which made the value for money. Professionalism through the whole team.
31 de março de 2026
Very good job and fast
8 de abril de 2026
Resposta de Builders Insulation
Hi Ivan,
Thank you very much for your kind words, we really appreciate it.
We’re glad everything went smoothly and that you were happy with both the service and speed. That’s exactly what we aim for on every order.
If you need anything else in the future, we’ll be more than happy to help.
- Builders Insulation Team
Attempted to send a cheaper product for…
Attempted to send a cheaper product for higher price expecting the client will not notice
18 de março de 2026
Excellent customer service
Very helpful from start to finish.
I found all the staff I dealt with very polite and curtious.
Very slight problem with delivery time but the company went out of there way to resolve.
Would definitely use again and recommend.
24 de março de 2026
Resposta de Builders Insulation
Hi Riaz,
Thank you for the great feedback, really glad the team looked after you from start to finish.
We appreciate the recommendation and look forward to helping you again on your next order.
All the best,
Builders Insulation Team
Damaged goods
Be sure to double check your items aren’t damaged before the delivery driver leaves. I received damaged plasterboard that wasn’t recognised until after the driver had left and builders insulation will not help at all. I’m a return customer who has spent a lot of money with them whilst renovating my house but will now be using a different merchant.
16 de março de 2026
Resposta de Builders Insulation
Hi Greg,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand how frustrating this must be and appreciate you bringing it to our attention. We always encourage checks at the point of delivery, but we also recognise that issues can still arise. We take feedback like this seriously and are continuously working with our teams to improve both our delivery process and aftercare support.
We’ve been in touch directly and have sent you an email to review this further.
We do value your business and hope we can resolve this for you.
Best regards,
Builders Insulation Team
Tip Top
Building insulation at a great price, with free delivery, on the delivery date agreed at the time or ordering. What's not to like.
I'll be using these guys again next time.
Mark.
17 de março de 2026
Resposta de Builders Insulation
Hi Mark,
Thank you for taking the time to leave this review. We are really glad everything went smoothly and arrived as expected.
We look forward to helping you again on your next order.
All the best,
Builders Insulation Team
Brilliant service
Brilliant service, best price around and allowed me to collect instead of delivery costs.
6 de março de 2026
Resposta de Builders Insulation
Hi Peter,
Thanks for the great feedback, really glad we could help with the price and make collection easier for you.
Hope to sort you out again on the next one.
All the best,
Builders Insulation Team
Overall pretty good
Initially got a delivery date that was almost 3 weeks away unless I paid £200 extra for delivery. But after discussing with them they arranged delivery for the same week for only £45 more delivery charge.
12 de março de 2026
Resposta de Builders Insulation
Hi Mark,
Thanks for your feedback, we appreciate you sharing this. Glad we were able to work things out and get a quicker delivery arranged for you at a better rate.
If you need anything else on your next order, just let us know, happy to help.
All the best,
Builders Insulation Team
Acoustic insulation
Easy enough to order online and delivery was quick. I ordered to much and was able to return it (minus a handling fee) but would recommend to use them, very efficient.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta de Builders Insulation
Hi Ben,
Thank you for the great feedback, really glad you found the ordering process easy and delivery quick.
Appreciate the recommendation and hope to help again on your next order.
All the best,
Builders Insulation Team
Great seller
Great seller! Used them for the second time now and everything was just perfect. Highly recommended for being so reliable.
5 de março de 2026
Resposta de Builders Insulation
Hi Mario,
Really appreciate you coming back to us again, that means a lot. Glad everything went smoothly and lived up to expectations.
Thanks as well for the recommendation, we look forward to helping you again on the next one.
All the best,
Builders Insulation Team
Twenty rolls of insulation arrived on…
Twenty rolls of insulation arrived on two palettes in a lorry far too big to fit down our farm track. The driver then drove them both down the track on his forklift and asked ‘where do you want them?’ Exemplary service.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta de Builders Insulation
Hi Andy,
Thanks for taking the time to share this, really great to hear. Glad the driver was able to go the extra mile and get everything to the right spot for you.
We’ll be sure to pass this on to the team. Hope to help you again on the next order.
All the best,
Builders Insulation Team
Super fast delivery
Super fast despatch and delivery. Good communication. Excellent all round service!
3 de março de 2026
Resposta de Builders Insulation
Hi Antonio,
Thanks for the great feedback, really glad everything arrived quickly and communication was clear throughout.
Appreciate you taking the time to share this and hope to help again on your next order.
All the best,
Builders Insulation Team
Great price
Great price, immediate delivery with updates.
23 de fevereiro de 2026
Avaliação não solicitada
Resposta de Builders Insulation
Hi Grant,
Thanks for the great feedback, glad we could get this out to you quickly and keep you updated along the way.
Appreciate it and hope to help again on your next order.
All the best,
Builders Insulation Team
Quality product delivered on time.
Quality product delivered on time.
Would definitely use again.
19 de fevereiro de 2026
Resposta de Builders Insulation
Hi Frank,
Thank you for your feedback, really glad everything arrived on time and met your expectations.
We appreciate your support and look forward to helping you again on your next order.
All the best,
Builders Insulation Team
Prompt delivery
Ordered on Sunday, delivered on Tuesday as requested. Excellent service.
23 de fevereiro de 2026
Resposta de Builders Insulation
Hi Andy,
Thanks for the great feedback, glad we could get this delivered quickly and as requested.
Really appreciate it and hope to help again on your next order.
All the best,
Builders Insulation Team
cheap products
cheap products that arrived smelling awful and a little damp. thedelivery driver was a little odd too, phoning me and assuming i wasn’t in for literally no reason as they hadn’t knocked on or rang the video doorbell.
22 de janeiro de 2026
Very disappointing and misleading…
Very disappointing and misleading experience.
I placed an order with Builders Insulation and was initially told that the materials would be delivered. After completing the order, they suddenly changed their story and told me I would need to collect the materials myself, and only then would they tell me the warehouse location.
Then they said they don’t operate on Saturdays, which was never mentioned beforehand. Eventually, they directed me to another company to collect the materials, and it became clear they were simply reselling another company’s products at a higher price without adding any real value.
This is extremely unprofessional and misleading. They gave false expectations about delivery and acted as a middleman just to increase the price.
I would not recommend this company. Very poor transparency and a complete waste of time.
6 de fevereiro de 2026
Avaliação não solicitada
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