Bardzo mila obsluga! Wynajem kampera byl bardzo dobra opcja dla nas w okresie zimowym .brak ograniczenia mil do zrobienia, co przy wyjazdach do EU jest bardzo istotne. My jestesmy bardzo zadowole... Ver mais
A empresa respondeu

Redhill Farm, Harlington Road, Dunstable, LU5 6HF Toddington, United Kingdom, GB
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Bardzo mila obsluga! Wynajem kampera byl bardzo dobra opcja dla nas w okresie zimowym .brak ograniczenia mil do zrobienia, co przy wyjazdach do EU jest bardzo istotne. My jestesmy bardzo zadowole... Ver mais
A empresa respondeu
Thoroughly good experience with Bunk Campers, Heathrow. Joyner and Tony provided a friendly, professional and efficient service. Vehicle was nearly new, well equipped, 100% working and started first... Ver mais
A empresa respondeu
The vehicle was fantastic. The worst part was the service we received during pick-up. We waited for over an hour for someone to attend to us; they even served other customers who arrived later. Then,... Ver mais
Vehicle worked well but the mattresses and seats were stained which the office acknowleged before we left. To top it off we had a 3 hr wait to collct the van even though we told there was a penalty if... Ver mais
Established in 2007, Bunk Campers are campervan and motorhome specialists. As one of the UK & Ireland's leading campervan and motorhome rental companies, we're an internationally recognised tourism brand and trusted partner for some of the world’s leading travel promoters. Each year we welcome guests from over 40 countries to their driving adventure in one of our modern, well-equipped campervans or motorhomes.
Escrito pela empresa

UK & Ireland Campervan Hire

Redhill Farm, Harlington Road, Dunstable, LU5 6HF, Toddington, United Kingdom, Reino Unido

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I rented a camper for 10days and paid a 2,000GBP deposit. In getting the van they did not ensure the gas water heater was working and immediately after taking the van away the water didn’t work after trying to reset the system multiple times we gave up and had no water. Also the fridge locked itself with our items inside so we also had no fridge basically a van and a bed! The major issue was that we damaged the bumper with a 2 inch crack when we reversed and a bin had been placed behind the van (in contact) the bin fell and the leverage pressure of it under the bumper created a crack. They claim major damage and frame damage which is ridiculous we have video and photo evidence yet they are charging $1500 pounds which is very abbusive. It feels like they’ll do what they can to make a extra buck. I would have been using them every year With my family but now I would suggest to avoid them!
In response to your response the bumper has a two to three inch crack cause by pressure and not impact. That is superficial and can be fixed. If you are insisting on replacing the bumper and taking my deposit then I would insist you send me the official receipt for the cost of the new bumper. Photographic proof of the new installation and that the cracked bumper is now my property so I can collect said bumper to repair and sell to offset the cash lost by the apparent need for cull replacement.
Reference the gas do you not think you should check and see if it is working before sending clients out. On the video we are told to check the hob the job had full flame hence the reason I didn’t change the gas tank but performed system resets as instructed.

Resposta da Bunk Campers - Greater London
We hired a 4 berth campervan for our daughter and ourselves. It served the purpose of providing enough space for 3 adults, though we found in wet weather it was a bit tight. Mark and his team at Heathrow were helpful and chatty.
The lack of signage to the property from the road made it difficult to find when using Uber and /or GPS.

Resposta da Bunk Campers - Greater London
Gute Betreuung durch Personal, aber wenig Sauberkeit im Wohnmobil bei der Übernahme. Durch Angebot einer teuren Zusatzversicherung fühlt man sich ausgenommen.

Resposta da Bunk Campers - Greater London
Great service very helpful would definitely use them again .

Resposta da Bunk Campers - Greater London
Thanks to Mark for all your help the London tour was great best wishes stay safe.

Resposta da Bunk Campers - Greater London
Two times the get my money more accidents from the van i can realy see. To much money for the rent etc. etc.

Resposta da Bunk Campers - Greater London
Very kind personel. All went smooth and friendly. Can absolutely recommend.

Resposta da Bunk Campers - Greater London
Mark and his crew made us feel welcome and prepped us well for our journey. We'll be referring you out to others.

Resposta da Bunk Campers - Greater London
Easy collection and return. Very good service and nice 4 berth motorhome. We didn’t take the extra insurance as we didn’t feel we needed it and had no issue with the camper

Resposta da Bunk Campers - Greater London
We had a great experience with Bunk Campers. The RV was clean and everyone was friendly and helpful.

Resposta da Bunk Campers - Greater London
Bunk Campers Heathrow
Mark and his team made us very welcome as this was our first camper van experience. They were very professional and explained everything we needed to know about the CaraCompact model that we hired. We did the NC500 and we will be back to hire again

Resposta da Bunk Campers - Greater London
WARNING!!! CCTV SHOWS THEIFS BREAKING IN AND DRIVING OFF WITH ALL OUR BELONGINGS IN UNDER THREE MINUTES (without the keys). NO ALARM NO TRACKER NO SECURITY.
After finally getting through to the company 2 days after it was stolen. They told us it’s OUR FAULT and tried to take our deposit.
Thousands of pounds worth of our personal belongings gone in just minutes. One of the reps at Bunk Campers told me that they had removed the alarms because they would disturb people!!!

Resposta da Bunk Campers - Greater London
Excellent service and camper - proposal to include pick up time in customer documents

Resposta da Bunk Campers - Greater London
Overall good, however I missed provisions in the camper for garbage. He’d to improvise with a plastic bag hung off a doorknob.
Also in today’s day and age a 200£ investment in a solarpanel and charge regulator is not extravagant.
Nice idea with the cutlery boxes. The inclusion of a sharp knife would make it even better.

Resposta da Bunk Campers - Greater London
Good service, nice clean vehicle with comfortable heating and a good sound system. I enjoyed my trip even when it rained a whole day!

Resposta da Bunk Campers - Greater London
I had a great holiday in my Aero camper van. Everything worked perfectly.
The guys were so helpful and patiently explained how to use the heating, hot water etc.
They were also quick to respond to an enquiry I had while on holiday.
Highly recommend this team.
Caroli

Resposta da Bunk Campers - Greater London
Professional and knowledgeable staff able to assist a first timer.

Resposta da Bunk Campers - Greater London
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