Low-fat, high quality wet dog food. Due to our dog’s medical condition we were looking for a high-quality, single-source protein dog food. Since transitioning her to this Burns product she has been a... Ver mais
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Veja o que dizem as avaliações
Food fine but using evri for delivery is the reason I didn’t give 5 stars. My level arrived at the depot on Friday but wasn’t delivered until Tuesday.
I have fed my Lurchers and Greyhounds on Burns dry foods for almost 20 years and found them very good for keeping hounds at at constant weight whilst still maintaining top energy levels.. APC provid... Ver mais
I’ve been using Burns pet food since 2000 and it’s never let me down. I’ve had cats and dogs and I like it to giving your children home cooked meals rather than processed food. Having recently getting... Ver mais
Detalhes da empresa
- Loja de Ração
- também em
- Fabricante de Alimentos
- Fabricante de Ração para Animais
- Loja de suprimentos para animais de estimação
- Pet Shop
Sobre Burns Pet Nutrition
Escrito pela empresa
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Our delicious, award-winning recipes are designed to fully meet pets’ needs with a range of dry and wet dog food suitable for every breed. We understand that dogs often have unique dietary requirements in the same way as humans do., so our range includes Sensitive recipes specially formulated for dogs with allergies and intolerances, Grain Free recipes and low calorie Weight Control dog food that will help your pet to feel fuller for longer and keep off those extra pounds.
In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Escrito pela empresa
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Informações de contato
4,7
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 45% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This food was not to my dogs liking
This food was not to my dogs liking, very dry.
21 de agosto de 2026
Good quality food
15 de agosto de 2026
First rate service
First rate service, dog loves this food.
The food was supplied following a health query.
20 de agosto de 2026
Easy purchase and prompt delivery
12 de agosto de 2026
The food suits my dog very well but the…
The food suits my dog very well but the bags of bits were putting him off. It was very quickly resolved by your customer service and I am very happy with the result thank you.
19 de agosto de 2026
Great quality dog food that both our…
Great quality dog food that both our dogs love. A Miniature Schnauzer and a Golden Retriever. They are really healthy dogs on this kibble.
19 de agosto de 2026
It was a almost free puppy pack Did…
It was a almost free puppy pack Did love's it
7 de agosto de 2026
Downhill on quality and customer care since Assisi takeover
On opening a new 150g tray of wet fish and rice the food was mouldy. The is the SECOND time this week I've had to fill in a complaint form. Assisi doesn’t respond to live chat, doesn’t answer the phone and, aside from a routine holding email, hasn’t replied to my first email sent Monday. Things have really gone downhill since Assisi acquired the brand. I now have three 150g trays I’ve had to throw away in a week.
19 de agosto de 2026
Avaliação não solicitada
Fantastic dog food
Fantastic dog food, my ten year old Dalmatian loves it, he's a very healthy happy dog and has been on the chicken and brown rice biscuits since he was one .😁
13 de agosto de 2026
Customer service
Customer service - brilliant, they actually talk to you.
Used Burns dog food for at least 15 years
First class
13 de agosto de 2026
Their customer service and nutritionist…
Their customer service and nutritionist team are hopeless at returning calls or replying to emails.
9 de agosto de 2026
My cockapoo loves your food as did my…
My cockapoo loves your food as did my previous terrier
Just disappointed that my local independent retailer is unable to obtain the variety boxes any more - please re introduce as it’s important to support local businesses
11 de agosto de 2026
2nd attempt to deliver
2nd attempt to deliver
First one damaged
next one took two attempts
delivery company not great and slow
11 de agosto de 2026
I have always used wet and dry food for…
I have always used wet and dry food for all my dogs over the years and they love it delivery good
8 de agosto de 2026
My westie loves this food had no…
My westie loves this food had no problems.
It's low fat so perfect for her.
7 de agosto de 2026
Top class product
Top class product. My dog has been on this for more than 10 years and has had zero digestive issues
31 de julho de 2026
Fast delivery Great service.
31 de julho de 2026
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