Paul arranged business class travel for my wife and me from Glasgow to Sydney. The booking process was completely straightforward. Tickets came as promised and we always felt confident that the proces... Ver mais
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I was trying to purchase a ticket. I was fortunate to come across this agency. My first point of contact was with Jane one of the customer service officers. she showed a keen willingness in assisti... Ver mais
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Kate at Business Flight shop was extremely helpful and although we didn’t get the original flight we rang up about she helped us find a very good flight at a very good price. Will write another review... Ver mais
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⭐⭐⭐⭐⭐ I had a great experience with Edi! Edi was very helpful in finding the right flight for me and made sure I got a good ticket price. I really appreciated the time, patience, and effort put into... Ver mais
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Detalhes da empresa
- Agência de Viagens
- também em
- Agência de Passagens Aéreas
- Agência de viagens de cruzeiros
- Site de busca de vôos
Escrito pela empresa
Business Flight Shop specialises in premium economy, business class, and first class travel for clients who expect more from the journey. We know that premium travel is not simply about booking a better seat. It is about choosing the right itinerary, the right airline, the right level of comfort, and the right fare for how you prefer to travel. Our clients come to us because they want thoughtful advice, tailored options, and genuine value. Some prioritise privacy and rest. Others focus on convenience, flexibility, or specific airline and lounge preferences. We take the time to understand those details and recommend options accordingly, rather than offering a one-size-fits-all solution. We also understand the importance of reliable support. Travel plans do not always stay fixed, and when changes happen, experience and responsiveness make a real difference. Our aim is to make the booking process smoother, clearer, and more reassuring from start to finish. Whether you are travelling for business, a special occasion, or a long-awaited holiday, we believe the experience should feel well planned and well judged. At Business Flight Shop, our focus is on helping clients travel in greater comfort, with better service, and with confidence that the details have been properly handled.
Informações de contato
Fairbourne Drive, Atterbury, MK10 9RG, Milton Keynes, Reino Unido
- 02034751298
- info@businessflightshop.co.uk
- businessflightshop.co.uk
4,8
Excelente
862 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good company to deal with
Paul arranged business class travel for my wife and me from Glasgow to Sydney. The booking process was completely straightforward. Tickets came as promised and we always felt confident that the process was going well. We fell foul of aircraft control failure and the second part of the journey was aborted. Paul seemed to be on the case straight away and quickly sent details of an alternative schedule for the next day. We’re pleased to have used this company.
8 de setembro de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Iain,
Thank you for sharing your experience. It is good to hear that Paul made arranging Business Class travel from Glasgow to Sydney for you and your wife straightforward, and that the tickets arrived as promised.
When the second part of your journey was disrupted, Paul was straight onto it and quickly sent an alternative schedule for the following day. We will make sure he sees your comments and knows how much you valued his support.
Team Business Flight Shop
purchase a an airline ticket
I was trying to purchase a ticket. I was fortunate to come across this agency. My first point of contact was with Jane one of the customer service officers. she showed a keen willingness in assisting me to find a suitable flight ticket. She showed patience and diligence.Jane has shown the valuable skills imperative for dealing with the public. Her interpersonal communicative skills are highly recognised. I deem her of high value to the company, and look forward to doing business with her in the near future
30 de setembro de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Omodele,
Thank you for taking the time to write about your experience with Jane. It is good to hear that she approached your flight search with patience and diligence and helped you find a suitable ticket.
Jane will be very pleased to read what you have said about her communication and the way she assisted you. We will make sure she sees your comments and looks forward to helping you again.
Team Business Flight Shop
Kate at Business Flight shop was…
Kate at Business Flight shop was extremely helpful and although we didn’t get the original flight we rang up about she helped us find a very good flight at a very good price. Will write another review once we have been on the flight.
25 de setembro de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Patricia,
Thank you for sharing your experience so far. Although you did not book the original flight you called about, it is good to hear that Kate helped you find another flight that suited you, at a price you were happy with.
We will make sure Kate sees your comments. We hope you have a smooth journey and would be pleased to hear from you again after your flight.
Team Business Flight Shop
Kate Redwood,
Kate Redwood,
Outstanding professional service from Kate, quickly responding to the several change of itineraries ,often during, out of office hours
Highly recommended
23 de setembro de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Ed,
Thank you for recommending Kate. It is good to hear that she responded quickly and professionally each time your itinerary changed, and that you valued the extra effort she made by replying outside normal working hours.
We will make sure Kate sees your comments.
Team Business Flight Shop
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a great experience with Edi! Edi was very helpful in finding the right flight for me and made sure I got a good ticket price. I really appreciated the time, patience, and effort put into finding the best option that suited my needs. Excellent service and very professional. I would definitely recommend Edi to anyone looking for help with booking flights!
14 de setembro de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Joshua,
Thank you for recommending Edi. It is great to hear that he took the time to find a flight that suited your needs at a good fare, while supporting you with patience and professionalism throughout.
We will make sure Edi sees your comments and knows how much you appreciated his efforts.
Team Business Flight Shop
Fantastic Service
Fantastic Service - Extremely Professional. The website layout made it easy to compare different departure times and prices, and the fare breakdown was clear with no hidden surprises. Payment went through smoothly, and I received my confirmation email within seconds. Overall, the process felt reliable and stress‑free. I’d happily book through this service again, especially if you value a simple, no‑nonsense booking experience.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Traveller,
Thank you for sharing your experience in such detail.
We are pleased that your confirmation arrived promptly and that the overall booking experience felt reliable and stress-free. Thank you for choosing Business Flight Shop. We look forward to assisting you again.
Team Business Flight Shop
Professionalism
Hello
I cannot rate Sara higher, I was booking a departure flight from Edinburgh to Auckland New Zealand arriving into Glasgow 4 weeks later.. Sara was so helpful and professional, made the whole experience painless.
Thank you again Sara!!
Trish
8 de setembro de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Patricia,
Thank you for sharing your experience. It is great to hear that Sara made arranging your journey to Auckland, departing from Edinburgh and returning to Glasgow, straightforward and painless.
We will make sure Sara sees your generous comments and knows how highly you valued her helpful and professional support.
Team Business Flight Shop
Polite and very good service overall
Polite and very good service overall
1 de setembro de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear David,
Thank you for sharing your experience. It is great to hear that you found our team polite and were pleased with the service you received.
Team Business Flight Shop
Jennifer was most helpful in putting…
Jennifer was most helpful in putting together a package on very short notice.
Much appreciated
29 de agosto de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Chris,
Thank you for sharing this. It is great to hear that Jennifer was able to help put your package together at such short notice. We will be sure to pass on your appreciation to her.
Team Business Flight Shop
Business flights shop are excellent for…
Business flights shop are excellent for efficiency and patience.I have used them three times to fly to Australia and have had excellent service and good communication from Paul Hunter.I would highly recommend them every time.
29 de agosto de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Susan,
Thank you for choosing Business Flight Shop for each of your three trips to Australia. It is great to hear that Paul has supported you with efficient, patient service and clear communication throughout.
Your continued trust and recommendation are especially appreciated. We will make sure Paul sees your comments.
Team Business Flight Shop
Great Price and good communication
I have been looking for flights from the UK to Sydney Australia Business Class for a few months and after trawling all the different sites luckily I got an excellent quote from this provider. Jane who handled all my queries and extras gave me an exceptional quote which I hadn't previously considered, having two stops rather than one stop, saving £1000. Travelling every year to Australia, I will definitely use this company again.
28 de agosto de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Maria,
Thank you for sharing your experience. After spending several months comparing Business Class flights to Sydney, it is great to hear that Jane found a two-stop option you had not previously considered, saving you £1,000 while also helping with your questions and extras.
Knowing that you travel to Australia every year, we especially appreciate that you would choose Business Flight Shop again. We will make sure Jane sees your comments.
Team Business Flight Shop
I received prompt and helpful…
I received prompt and helpful communications from Jerin. Jerin even called me when I had questions no matter how many questions I had. I felt that I was being supported well at all stages of my experience of booking multiple global flights with Business Flight Shop. Jerin also checked in with me after I made my flight bookings and before my first leg flight.
28 de julho de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Jacqueline,
Thank you for sharing your experience. It is great to hear that Jerin responded promptly and took the time to help whenever you had questions, making you feel well supported while arranging your flights.
We are also glad that he continued that support after your bookings were made and checked in again before the first leg of your journey. We will make sure Jerin sees your comments.
Team Business Flight Shop
Fantastic service
So far so good - booking process..
Jein Thomas was professional, yet with a personal touch. Listened to what I wanted, asked questions for understanding and proceeded to talk me through the process. What to expect from him, and what he was going to do, my expectations, and ensured that was to my satisfaction. And he delivered.
24 de agosto de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Libby,
Thank you for sharing your experience of the booking process so far. It is great to hear that Jerin listened carefully, asked the right questions to understand what you wanted and clearly explained what he would do next.
We are pleased that his professional yet personal approach met your expectations and that he delivered on what he promised. We will make sure Jein sees your comments.
Team Business Flight Shop
Excellent service with trust and so…
Excellent service with trust and so responsive to any questions asked - all have such a great way of working
25 de agosto de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Rashmita,
Thank you for sharing this. It is great to hear that you found our team responsive to your questions and felt confident in the way we worked with you.
Team Business Flight Shop
Business Class flights sorted
These guys have been amazing sorting flights for me, the last two last minute and emergency changes.
Mark has been looking after me for many flights for all the family, he is away and I needed urgent flights sorted, Jennifer stepped up to the plate and has the flights sorted.
Organised, good prices and trustworthy.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Traveller,
Thank you for taking the time to share this. It is great to hear that Mark has supported your family’s travel over many bookings, and that Jennifer was able to step in when you needed urgent flights arranged.
We are pleased that Jennifer got everything sorted and that you found the service organised, well priced and trustworthy. We will share your kind comments with the team.
Team Business Flight Shop
Jerin Thomas Was very helpful and found…
Jerin Thomas Was very helpful and found us a fantastic deal over£1000 saving on what we could find online
4 de agosto de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Mr Macey,
Thank you for sharing your experience. It is great to hear that Jerin was so helpful and found you a fare that saved more than £1,000 compared with the options you had found online. We will make sure he sees your kind comments.
We look forward to helping with your future travel plans.
Team Business Flight Shop
FIRST CLASS SERVICE
Jane at Business Flights gave a first-class service. We wanted options for two Business Class tickets and she sent them over incredibly quickly. We secured excellent Business seats and at a very marked down price. At all times, Jane was very clear about each stage of the journey, ensuring we had understood. Another agent then rang to reconfirm. Highly recommended.
16 de agosto de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear LB,
Thank you for your recommendation. It is great to hear that Jane responded so quickly with options for your two Business Class tickets and explained each stage clearly, making the booking straightforward and reassuring.
We are also pleased that you secured excellent seats at a very competitive fare and appreciated the follow-up confirmation from our team. We will make sure Jane sees your kind comments.
Team Business Flight Shop
Very quick and competitive service
Wow! It was really great dealing with
Business flights with Sara
Very professional and Methodical looking for my flight
Really appreciate your support and service
Satisfied customer😀
2 de agosto de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Paul,
Thank you for sharing your experience.
We are glad Sara made the flight search quick and straightforward while taking a professional and methodical approach throughout. We will make sure she sees your comments.
Thank you for trusting Business Flight Shop with your travel plans. We look forward to helping with your next journey.
Team Business Flight Shop
Sadly although the booking experience…
Sadly although the booking experience was good , this has not carried through to my many requests with help re seat bookings on a flight with an airline I have never used before but was recommended by this booking agent .Once again yesterday I did not receive the promised call back and have been left feeling extremely anxious about the upcoming trip to Sydney via Hanoi with Vietnamese airways .
2 de agosto de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Paul,
We are sorry that the promised callback did not take place as Sara's shift got over. We understand why the lack of an update caused anxiety ahead of a long journey, particularly when travelling with an airline you have not used before.
Sara has since spoken with you and the requested seats have now been booked. We have also reviewed the missed follow-up internally to ensure agreed callbacks are not left outstanding.
Thank you for giving us the opportunity to address this. The team remains available to support you with the remaining arrangements before your journey.
Team Business Flight Shop
Great service recommended
I have used this company several times . The deposit option really helps me. Professional service and good prices. Roy is very helpful and sorts out the best flights possible.
26 de julho de 2026
Avaliação não solicitada
Resposta da Business Flight Shop
Dear Mr Turley,
Thank you for continuing to book with Business Flight Shop and for recommending us.
We are glad the deposit option gives you useful flexibility when arranging your travel, and that Roy has consistently been helpful in finding flights that suit your plans. We will make sure he sees your comments.
The fact that you have chosen to return to us several times is especially appreciated. We look forward to helping with your next journey.
Team Business Flight Shop
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