I ordered the new Ford Ranger Wildtrack at Busseys Norwich and the service was excellent from start to finish. My sales controller Chandler Fletcher was very helpful and kept me updated throughout th... Ver mais
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Veja o que dizem as avaliações
Well, what can I say? This was a service experience rather than sales. Always a pleasure to deal with the whole team, including the GM. Nothing is too much. Except the valet, that eluded them this tim... Ver mais
A empresa respondeu
I appreciate the friendly well informed approach by staff. I have successfully used the Ford lease car programme at Busseys since 2011. The process has always been easy and supportive. I appreciate... Ver mais
A empresa respondeu
Busseys is such a well respected brand in Norfolk, I knew I only wanted to go there for my brand new Ford Puma GenE. The sales executive, Peter Feltham, couldn't have been more helpful. He has been in... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Main Ford, BYD and Ineos Grenadier Dealer in Norfolk. Our success is based upon providing excellent customer service, superb value for money and complete customer satisfaction, principles that serve us as well today as they have always done. Our help team are available Mon-Fri 8.00 - 17.00
Informações de contato
95 Whiffler Road, NR3 2EU, Norwich, Reino Unido
- 01603 253144
- busseys.co.uk
4,6
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
New Puma ST
The vehicle hand over was great. Peter spent a great deal of time explaining everything we needed to know on the vehicle. Nothing was too much trouble.
12 de março de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you for the kind words! We’re so glad to hear that Peter took the time to ensure you felt confident and comfortable with your new Puma ST. We pride ourselves on making sure "nothing is too much trouble," and it’s great to see that reflected in your experience.
Buying an Ineos Grenadier from Busseys Norfolk
Steve Gregory and the rest of the team made the whole experience the smoothest car buying experience I've had to date , No complaints at all and would make the 800 mile round trip journey again based on how easy and friendly the service was from start to finish
12 de março de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
hank you so much for the glowing review! We’re thrilled that Steve and the team could make your Ineos Grenadier purchase the smoothest experience you’ve had.
Knowing the 800-mile round trip was worth the effort is the best compliment we could receive. Enjoy the new ride, and thank you for choosing Busseys!
Great company to deal with
Great company to deal with, totally recommend Peter feltham, he keep us updated all the way on our new car.
A really friendly and helpful nice guy.
13 de março de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Hi Debbie, thank you for the 5-stars! We have passed your comments onto Peter who will be delighted. We hope to welcome you back to the business in the future. Kind Regards
Attentive sales team
Attentive sales team, very helpful yet relaxed approach. Not pushy, explained things very clearly, vehicle comparisons, test drives arranged. Good and clear communication and questions answered whilst face to face, by phone or email.
Handover process very professional, smooth, informative, allowed time for any questions and demonstrated features in the vehicle.
Called back within 48 hours to see how things were going.
10 de março de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you so much for your kind words Donna and I hope you are managing to get the hang of the screen. Always here if you have any questions. Many thanks, Millie
Excellent service
Excellent service, Chandler was always available to talk too and kept us up to date through the process.
15 de março de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you for sharing your experience! We pride ourselves on clear communication, so it’s wonderful to know Chandler was able to support you effectively. We appreciate your business and look forward to seeing you again in the future.
Once again I was very happy with…
Once again I was very happy with Busseys in Attleborough excellent service plus excellent staff
10 de março de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you so much for leaving a review! It's great to know you're happy and found our staff the service they gave you to be excellent! We hope to see you again!
I had a problem with a side reflector…
I had a problem with a side reflector on my Peugeot 2008 which I have serviced/MOT at Busseys, Hall Road and the Parts/Service Manager was extremely helpful. He not only helped me identify the necessary part but as a courtesy fitted the new replacement free of charge. It was a fiddly job, well beyond my capabilities and I'm really grateful to him for his professionalism and fantastic customer service.
10 de março de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you for the kind feedback, we are always willing to help where we can.
Thanks John at the dealership
Thanks John at the dealership. I had a very enjoyable and informative experience at Ineos. The sales team were very knowledgeable on the vehicle and both friendly and helpful. Would definitely consider another visit, soon after i sort out my options.
7 de março de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
We're glad we could help you get to know the vehicle better. Take all the time you need to go over your options—whenever you're ready for a second look or another chat, our team at Attleborough will be here to help.
Really pleased with my car
Really pleased with my car!
Connor was really helpful and very knowledgeable about the car, how it works and set it all up for me, explained it all very clearly too.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Hi Clare, thank you for your lovely review! It's been my pleasure to help you sort out your new Dolphin Surf, and we look forward to seeing you back in when the time comes sort Simon out with an equally colourful BYD! – Connor
Great experience
Great experience, very helpful when buying my first electric car.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you for your lovely review, we hope you enjoy your first car - Millie
Amazing service
Amazing service. Very quick and helpful.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Hi Cristina, thank you for your lovely review! I hope you enjoy all the new tech on your Seal U DMi, and once again if there is anything we can do to help, just let me know - Connor
Resposta da Busseys Norfolk
Hi Dean, thank you for your kind words. It was a pleasure to assist you with your brand-new Sealion 7 purchase. I enjoyed our chats about sports and coaching, and really appreciated your insights. I wish you continued success with your businesses, and wish you all the very best – Jake
Buying a Peugeot 3007
Jake is a very knowledgeable and nice person to deal with. I’m very happy with my experience of buying a car from Busseys.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience purchasing your Peugeot 3007.
Jake is indeed a valued member of our team, and we’ll be sure to pass your kind words along to him—he’ll be delighted to know his knowledge and service made a difference.
Jake was very informative and…
Jake was very informative and attentive. Second time I have bought a second hand car from here. Very pleased with the service.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you so much for the 5-star review! We are thrilled to hear that this is your second time purchasing a vehicle from us. It’s great to know that Jake took such good care of you and provided the attentive service we strive for. Enjoy your new car, and we look forward to seeing you again for the third one down the road!
First class service
From beginning to end the team at Busseys were great, nothing was too much trouble for Jake who was my sales executive.
Clear communication, did everything they said they would do to make the process as simple and easy as possible.
If you need a new or used car I cannot recommend Busseys enough.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you so much for your kind words! We are thrilled to hear that you had a first-class experience with us from start to finish.
We’ll be sure to pass your praise along to Jake—he’ll be delighted to know his efforts to keep things simple and clear made such a positive impact on your journey. We strive to make the car-buying process as easy as possible, so it’s wonderful to know we hit the mark for you.
Enjoy your new car, and thank you for recommending Busseys!
Second purchase from this company
Second purchase from this company; excellent, professional and friendly service from Chandler Fletcher again. He is the epitome of good customer service and highly recommend him. Thanks Chandler-lovely car too!
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you so much for returning to us for your second purchase! There is no higher compliment than a returning customer, and we are so glad to have had the opportunity to help you again. We'll be sure to pass your wonderful praise along to Chandler. We're thrilled you're loving the new car! Happy driving, and we look forward to seeing you again.
Jake contacted me back straight away…
Jake contacted me back straight away with a personalised video of the car I was looking to purchase, which was full of the information needed.
Very professional and reassuring regarding of the purchase. Always answering calls and emails whenever I had any questions.
Thanks Jake.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Hi there, thank you so much for the kind words! We’re thrilled to hear you enjoyed the personalised video—we find it’s the best way to give you a clear, honest look at your next car.
Jake is a valued member of our team, and he’ll be delighted to hear that he made your experience so reassuring. Please don't hesitate to reach out if you need anything else!
All members of staff were great and…
All members of staff were great and they made it easy for me. I’m impressed with the service and would def recommend shopping at busseys.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you so much for the 5-star review. We’re thrilled to hear that our team made your experience easy and seamless—that is exactly what we strive for! We truly appreciate the recommendation and look forward to seeing you at Busseys again in the future.
New Pickup
I dealt with Anthony Bryce for a new pick up, very knowledgeable and worked hard to get a deal acceptable to both sides.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Busseys Norfolk
Thank you for sharing your experience! We’re glad Anthony Bryce could help you find the right deal on your new pickup. We appreciate your business and hope to see you again in the future.
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