Recently won a holiday to Benidorm at Buzz bingo in Cricklewood London. The group travel was organised by Red Blaze. The whole group had a wonderful time and this review is to thank Buzz bingo and R... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Buzz Wolverhampton. I like the newish part where you can talk during the bingo. What I don’t like is, the starter pages are now linked with other clubs instead of in-house, also people hanging around... Ver mais
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I've always found it to be very pleasant, the evenings I've had at Buzz Bingo Metro Centre. Ofcourse I have been in the best company of a couple of friends I used to work with. I find the food nice an... Ver mais
A empresa respondeu
Claire the Manager here at Buzz Bingo Derby City is amazing, She always goes out her way to speak with customers like myself also she gives you a warm welcome. Plus the new Dab & Gab session on a W... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Informações de contato
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Reino Unido
- buzzbingo.com
Infirmação importante
3,9
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just my opinion
My usual Mecca bingo in Wood Green closed and Buzz Enfield was my next closest. I wasn't that keen on my first few visits but that improved when Ricky, the caller from Mecca Wood Green, came to work there. He really is a lovely polite and friendly man and an excellent bingo caller.
I find some of the staff very welcoming and helpful but there are others who give the impression that they would really prefer to be elsewhere.
I have noticed that unlike at Mecca, if you have a machine people are just pressing their claim button and not calling out to stop the game. Ricky usually reminds customers to call out as well as press claim but it falls on deaf ears..at Mecca, no shout..no pay out. I would interested to know Buzz policy on this.
Plenty of reminders from the caller to not talk during bingo sessions but that also falls on deaf ears I'm afraid and members of staff do nothing to ask the offenders to quieten down.
I think the food menu could do with a change, the dishes offered are not up to par and have become boring.
The prize money at Buzz is much better than it was at Mecca Wood Green.
Let's have more callers as good as Ricky, they make the session so much more enjoyable.
21 de junho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Linda,
I hope you're well. Thank you for taking the time to leave us a review for our Enfield Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Always friendly staff and great…
Always friendly staff and great company. Money not too bad in the afternoon. Remains stable.
All the team, Rachael, Laura, Charlie, Barry, Oscar, Ryan,Tia, Dieter, Maggie, Laura, Colin Gilly and her daughter and another lady but do not know her name seem to work well as a team. A really nice team of people.
21 de junho de 2026
Resposta da Buzz Bingo
Hi Yvonne,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bexleyheath. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
I can't even deposit because I am with…
I can't even deposit because I am with virgin money. That should have been sorted along time ago. They say it's because apparently virgin money shows as a credit card but it shouldnt
19 de junho de 2026
Resposta da Buzz Bingo
Good evening.
I hope you’re well.
I am sorry to hear of any issues with depositing. Unfortunately I am unable to provide any account specific information over Trust Pilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods such as email and live chat which are all outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Olivia
Customer Reviews Team
Resposta da Buzz Bingo
Hi there Colin,
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time with us, that is all we could hope for!
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
Nothing to improve on.
Nothing to improve on.. it’s always fun to visit my local buzz club I get to socialise with my friends and enjoy myself and quite often have some wins…
16 de junho de 2026
Resposta da Buzz Bingo
Hi Angela,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leeds. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Resposta da Buzz Bingo
Hi Anne,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Doncaster. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Staff are all amazing and make u feel…
Staff are all amazing and make u feel part of the team
15 de junho de 2026
Resposta da Buzz Bingo
Hi Beverly,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Basingstoke. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Not good so far made a withdrawal still…
Not good so far made a withdrawal still nothing every other site I play on is instantly in my bank
14 de junho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there Lyndon
I hope you’re well.
I am sorry to hear of any issues receiving your withdrawal. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
Great club
Great club, the staff are so friendly and helpful, Chris the Manager goes above and beyond too. Food is tasty and atmosphere is lovely. We love it here.
12 de junho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Sharon,
Thank you so much for the amazing 5-star review!
We’re thrilled to hear you enjoy the Sheffield Wadsley club, and that our team — especially Chris — made such a positive impression. We’ll be sure to pass on your lovely comments!
It’s great to know you enjoy the food and atmosphere too. We really appreciate your support and look forward to welcoming you back again soon.
Kind Regards,
Mark
Customer Review Team
Crap food
The food has gone down the pan, dry chips,a dried out burger with some lettuce and a slice of limp tomato, a chicken burger that is made from 2 chicken gougons, they used to serve fish, chips and peas not the best but a hell of site better than they have now crap.
21 de julho de 2025
Resposta da Buzz Bingo
Hi Andrew,
Thank you for your feedback — we’re really sorry to hear that your recent visit didn’t meet expectations. This isn’t the standard we aim to provide, and we’re disappointed to hear about your experience with the food quality.
Your comments have been noted and will be shared with the team, as we’re always looking to improve what we offer.
We do hope you’ll consider giving us another try in the future.
Kind regards,
Mark
Customer Review Team
Tell me how the same player can win 4 …
Tell me how the same player can win 4 houses out of 6 when 43 players are playing just look at the same names winning and you will see you've no chance Save your money need to change my name to Wendywooooo
12 de junho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Malcolm,
Thank you for your feedback — we’re sorry to hear you feel this way.
All of our games operate using a certified random number generator, so every game is completely random and based on chance.
We understand it can be frustrating when the same player appears to win multiple times, but this can happen, especially if someone has purchased more tickets, which increases their chances. That said, it’s always possible to win with just a single ticket too.
We appreciate you sharing your concerns and hope to welcome you back for a more enjoyable experience.
Kind regards,
Mark
Customer Review Team
Great staff and company always love a…
Great staff and company always love a game of bingo
12 de junho de 2026
Resposta da Buzz Bingo
Hi Mrs Owen,
Thank you so much for the fantastic 5-star review!
We’re thrilled to hear you enjoy visiting and that our team make your experience even better. There’s nothing like a great game of bingo!
We look forward to seeing you again soon.
Kind regards,
Mark
Customer Review Team
All the promotions are designed to get…
All the promotions are designed to get you in a buzz club there is very little on offer for online gaming
11 de junho de 2026
Resposta da Buzz Bingo
Hi Andrew,
Thank you for your feedback — we’re sorry to hear you feel this way.
We want to reassure you that we offer a range of promotions for all customers, whether you enjoy playing online or in our venues.
We recommend taking a look at your Buzz Rewards section to see both retail and online offers — these are updated every Monday!
If you’d like any help finding current promotions, our team would be happy to assist.
Kind regards,
Mark
Customer Review Team
Went to Buzz club today and was glad to…
Went to Buzz club today and was glad to get home. So noisy there, staff do nothing to tell people to be quiet when other people are playing games they are not. Another thing, can you tell me why the person who was doing the live streaming needs to shout and holler all the time, it's unnecessary, all he does is give you a headache, even members of staff comment on it that he gets on their nerves
10 de junho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear that your visit to Buzz Bingo was not enjoyable.
We understand that excessive noise can have a significant impact on the experience of members who are trying to concentrate on games and activities. Your comments regarding the general noise levels, as well as concerns about disruptions during live streaming, have been noted.
We aim to provide a welcoming and comfortable environment for everyone, and we appreciate you highlighting areas where you feel improvements could be made. Feedback such as yours helps identify issues that may affect members' enjoyment, and we will ensure your concerns are passed on to the relevant team for review.
Thank you again for bringing this to our attention.
Kind Regards,
Tia
Customer Reviews Team
Great night out
Every member of staff are very friendly from start to finish and great night out
2 de junho de 2026
Resposta da Buzz Bingo
Hi there,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Peterborough club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Brilliant night out
Brilliant night out, staff really friendly
Thought it very strange that people with electronic boards did not need to shout confirming a win
Plus a lot of talking while games going on - not very fair for the customers playing books
But that aside me and my husband enjoyed our night at Motherwell and will definitely return x
7 de junho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Sylvia,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as friendly as you do in our Motherwell club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us. Whilst our rules of play do advise a verbal shout players who use touchpads also have a claim button which they can press to alert the caller.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
If you want a night out where you…
If you want a night out where you control how much you spend, have a drink & some food, feel safe on your own or have a friendly chat with the staff, then the thrill of a win is a bonus then buzz is for you.
8 de junho de 2026
Resposta da Buzz Bingo
Hi Donna,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Ashmore Park. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Never got the bonus as promised for new…
Never got the bonus as promised for new customer spend a huge amount of money no free spins nothing at all and lastly did not win a penny
6 de junho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there Alison
I hope you’re well.
I am sorry to hear of any issues receiving our welcome offer. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
Please do also note all of our promotions do have associated terms and conditions including qualification requirements.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
The club is light and airy and…
The club is light and airy and clean,however the electronic boards are always grubby. The tables are now too small for 2 people with boards and food and the food is a bit pricey. I personally prefer double chance on sat afternoon. The big bonus is the staff they are friendly and helpful and deserve 5 stars
6 de junho de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi there,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you find our club light, airy, and clean, and that our staff have made a positive impression on you.
We take pride in providing friendly and helpful service, and it's wonderful to know that this stands out to you. We appreciate your comments regarding the electronic boards and table sizes. Your insights are valuable, and we'll certainly look into these aspects to enhance your experience.
Additionally, we understand your thoughts on the food pricing and will consider this in our ongoing evaluations. Your preference for double chance on Saturday afternoons has been noted, and we're glad to hear it's something you enjoy.
Thank you once again for your feedback and for rating us 4 stars. We look forward to welcoming you back soon.
Best regards,
Mark
Customer Review Team
Going to bingo it was a cheap night out
22 de maio de 2026
Avaliação não solicitada
Resposta da Buzz Bingo
Hi Jane,
Thank you for taking the time to leave us a review.
We're thrilled to hear that you enjoyed your visit and found it to be a great value for a night out.
We look forward to welcoming you back to Buzz Bingo soon for more fun and excitement!
Best regards,
Mark
Customer Review Team
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