BYMiT Avaliações 

272
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I really can’t commend the Profeline telescopic cat wand highly enough. With big boy bengal and Maine coon cats standard wands are far too mortal, this costs more but is better value in the long run b... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bought a dog bowl set that was not fit for purpose (unstable in normal use). Reported the fault within days and requested a refund under the Consumer Rights Act 2015. The company refused, repeatedly... Ver mais

Avaliado com 5 de um total de 5 estrelas

I came across BYMiT products when ordering my cat's litter. Their products looked interesting and prices were comparable, so I decided to place an order. Receiving 20% off my first order was a bonus... Ver mais

Avaliado com 5 de um total de 5 estrelas

I stumbled across Bymit after a Google search for "cat cardboard scratchers". The products they offer are great, very aesthetically pleasing. I have 2x ragdolls who love their cardboard scratchers & a... Ver mais

Detalhes da empresa

  1. Pet Shop

Escrito pela empresa

Dog & Cat Lifestyle Online Premium Shop


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

272 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 44% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,2

Todas as avaliações

(272)

48 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Sadly I have been sent the wrong size…

Sadly I have been sent the wrong size cat food items and is currently being sorted. It hasn't been the first time that I had problems with my order being wrong. I am hoping that this won't happen again . I could only give 3 stars this time . I must add though, Bymit are really good at returning the money back .

8 de abril de 2024
logotipo da BYMiT

Resposta da BYMiT

Hi Jan,

Thanks for your review and we do apologise for the wrong item dispatched.

As the product is more expensive (£57.36*2) than what you’ve ordered(£41.88*2) , please feel free to keep the products or let us know whether you prefer to have an exchange option so the team can general a free return label in this case.

Thanks for your shopping with us and we look forward to hearing from you.

Best Regards
Team BYMiT

Avaliado com 1 de um total de 5 estrelas

Vendor put wrong address on my parcel

Vendor put wrong address on my parcel, no idea where it has ended up....no reply from them to my numerous emails, no phone number available to contact them. And they did not honour the 15% promo for my first order, either.......not impressed...........spent £132 and got nothing to show for.........

11 de março de 2024
Avaliação não solicitada
logotipo da BYMiT

Resposta da BYMiT

Dear Michelle,

We are sorry to hear this.

We kindly ask you to check your inbox as well as the junk box as one of our team member had replied your concern already.

Here are some details,

According to your order, the shipping address is same as your billing address as you entered when you were checking out, our staff did not have access to modify your address in any way. If you do think the address that you entered was incorrect, we kindly ask to contact Royal Mail for further instruction as we cannot change your address after your order had dispacthed.

As for the 15% off discount code, we are afraid the welcome code isn't for all products especially not for new arrival/back in stock/sales items, which we had explained to you in initial email. We recommand to read to our shipping policy carefully before you make any purchase with us.

https://bymit.co.uk/policies/shipping-policy

Thanks for your shopping with us and we hope above information is helpful.

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Easy site to order from. Fast delivery. Good promotion which encouraged me to order more. Dog food can be expensive when you want to buy good quality. This site had an incentive buy 3 get 1 free. Great offer.

28 de fevereiro de 2024
Avaliado com 3 de um total de 5 estrelas

Good range of stock, poor execution of delivery

I buy dog food for my dog with a sensitive stomach and I haven’t been able to find any food that suits him better than the one from here - obviously this is a good thing & I’m happy that ByMit stock a wide range of suppliers that aren’t in usual pet stores.

However, I have only ever ordered 3 or 4 times in total and I have had to get in contact twice as I’ve been sent the wrong amount of food/something has gone wrong during delivery which means I haven’t ended up with the right amount of food. Unsure what is happening as once the package was returned to sender before it ever reached me & now I have received a box that was supposed to have 2 bags in but only had 1. Regardless, it is getting rather irritating having to get in contact to receive what I initially ordered.

The first time ByMit sorted it out and resent the parcel but I am still waiting for a response this time (only informed them of the issue yesterday). It’s also hard to keep track of parcels as they have previously sent out multiple parcels for one order, so I just assumed that the parcel I received was only supposed to have one bag of food in, which has delayed me getting in touch.

Overall they’re a good company but if you have a big dog like me & need to buy food in bulk, make sure you check the parcels/deliveries are right because they are often not in my experience.

31 de outubro de 2023
Avaliado com 5 de um total de 5 estrelas

GREAT NEW FIND

Couldn't find the particular dog food I wanted (everywhere out of stock) and stumbled across this company and the bonus - 20% discount for black friday. Ordering was easy and delivery was prompt.

28 de novembro de 2023
Avaliado com 5 de um total de 5 estrelas

Lovely cat dish

Lovely cat dish, ideal for ragdoll cat with large whiskers. good quality and sturdy ,excellent service , delivered quickly 👍

31 de outubro de 2023

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