By Ruby are consistently of the highest standard. No horrible additives, generous portions and a life-saver when you are unable to cook yourself. I always keep some in the freezer.
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Veja o que dizem as avaliações
It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Ver mais
A empresa respondeu
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwave... Ver mais
A empresa respondeu
Yummy home made meals - recently had my first delivery. Very efficient delivery. Just been reminded by my husband to order another chicken pie for him.
A empresa respondeu
Detalhes da empresa
- Fabricante de Alimentos Congelados
- Fabricante de Alimentos
- Produtor de Alimentos
- Fornecedor de Produtos Alimentícios
- Loja de Alimentos Congelados
- Entrega de comida
Escrito pela empresa
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
Informações de contato
2 McNicol Drive, NW107AW, London, Reino Unido
- feedback@byruby.co.uk
- byruby.co.uk
4,6
Excelente
2 mil avaliações
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delicious food
Delicious food - cooked easily in microwave, delivered on time, well packed.
Would like to see more gluten free options.
27 de fevereiro de 2025
Such great tasting food
Such great tasting food! Lots of pre done food like this misses the taste mark, and By Ruby does not, it's so delicious! Super easy to cook too, many times I've had a stressful day and come and and thought what's for tea, and always been super happy when I remember I have something in the freezer from By Ruby ready to go. Highly recommend!
27 de fevereiro de 2025
Resposta da byRuby
Hi Suzanne, this is great to hear!
excellent
great food to have in the freezer for when you're short on time but want something tasty!
13 de fevereiro de 2025
I purchased 2 Lasagne, 1 Fish Pie and 2 Cottage Pies and 1 chicken & Bacon and leek pie
I purchased 2 Lasagne, 2 Grass-Fed Beef Cottage Pies, 1 fish pie and 1 British Chicken, Leek & Bacon Pie recently on the recommendation of the Charlie Bingham Ready Meals (which are lovely). I emailed CB to see if they did online ordering. They don't but they where kind enough to recommend byruby which I thought was brilliant for another company to do that. I gave one of each to my son (who is a chef to try). He has tried the lasagne so far and said it was excellent. So I can't wait to sample them for myself.
14 de fevereiro de 2025
Avaliação não solicitada
Delicious meals and so convenient
6 de fevereiro de 2025
Great and easy to use
Great and easy to use. Reliable. Lovely choices. Clear guidance. Efficient.
Thanks a lot!
3 de fevereiro de 2025
The quality of the food is fab
The quality of the food is fab, the veg lasagne is the best shop-bought one I have ever tried. I was given gift vouchers for the company and was surprised at the lack of vegetarian options available. What we got was good but I would have liked to see more offerings. Long lead times for delivery were also below the standard I’d expect when paying these prices.
3 de fevereiro de 2025
Resposta da byRuby
Hi Katie,
So delighted that you have enjoyed the veggie lasagne. As a small company we are focused on quality over quantity of recipes for the moment. I really appreciate your comments regarding more vegetarian options and this is something we will certainly look into increasing in the future.
Very best wishes,
Milly
The most delicious ready meals we've…
The most delicious ready meals we've ever had. So full of flavour, plus you can see that the ingredients are real. The prawns in the Thai curry were big and good quality. Such a treat, especially the microwave bundle with meals ready in less than 20 mins
3 de fevereiro de 2025
Fantastic food and speedy delivery.
Fantastic food and speedy delivery.
Miss read the instructions and didn't give myself sufficient time to cook a meal. I put it in the microwave to set it off and it was still delicious.
30 de janeiro de 2025
Delicious fish pie
Delicious fish pie, the packaging & care taken to get the product to the customer is second to none, will definitely use ByRuby again.
20 de janeiro de 2025
Over a week and a half late - apology accepted!
Over a week and a half late. I received a call to apologise and when I asked if we’d get some recompense for this - eg a discount on next purchase - was told they’d get back to me.
They certainly did - my experience resolving this was more than satisfactory.
The food is great. It’s just my mum, who is elderly and needs care, so requires a regular supply of ready meals. And they need to arrive in a timely fashion (which they have so far except that one time).
It was seemingly a one off.
And my mum’s carer’s love heating them for her - simply and quickly.
And (don’t tell my brother and sister this) I love to eat what she can’t finish myself. Yum.
Thanks again to Milly and her team for fixing this.
23 de janeiro de 2025
Resposta da byRuby
Hi Max,
Very sorry for the experience you've had. We have had some people away and clearly dropped the ball in your case. I will email you now to resolve this. You absolutely deserve some compensation for the issues you've had.
Delighted you like the food all the same!
Watch out for my email!
Milly
Absolutely delicious
I won a byRuby voucher in a raffle and hadn’t heard of them before. I ordered coq au vin, beef bourginon and fish pie which were all absolutely fantastic! Delivery and packaging were spot on and so easy to cook at home. I will definitely be ordering again!
23 de janeiro de 2025
Delicious food slight delay with delivery
I bought meals as a gift for a new mother and have been informed the meals are delicious. I did have an issue with delivery which was delayed twice but I was kept well informed and part of the gift message was missing but on providing direct feedback regarding this I received a very quick response.
7 de janeiro de 2025
Resposta da byRuby
Hi Rachael,
Many thanks for your email and I'm delighted that we managed to sort your issues. I hope that your next order goes off without a hitch.
Milly
Gifting my sis meals after baby 💙
I loved how easy it was to order meals for my sister (lives in the UK) after she had her baby. It was a great way for me to take care of her from the US. And she loves the meals!
10 de janeiro de 2025
Avaliação não solicitada
Tasty meals
Tasty meals. Sent to my Grandma so she feeds herself properly. She likes them very much. Only thing is they are a bit pricey to eat regularly.
19 de dezembro de 2024
Just delicious
16 de dezembro de 2024
Beef burgeoning awful
Beef burgeoning awful
1 piece of carrot
3 small pieces of beef! (I hope) terrible
Cost £7
Probably cost 50p to make
Don’t bother
Not even a meal for 1
Awful
Embarrassing! You need some quality control!!! 🤬🤮🤮
3 de janeiro de 2025
Avaliação não solicitada
Resposta da byRuby
Hello Wotnot,
I'm very sorry to hear about your bad experience. I would like to investigate this further. Could you kindly come back to me with your email address and phone number so that I can look into the experience you had.
Very best wishes,
Milly
Fabulous food
Fabulous food, as always. Never had a bad meal and not found another frozen meals business that comes anywhere near the standard of By Ruby
9 de dezembro de 2024
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