Call to Adventure Avaliações 89

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

George arranged our trip to Morocco and everything was perfect. He spent the time coming up with great ideas to make this an amazing experience. Every detail was planned including pick-up , colle... Ver mais

Avaliado com 5 de um total de 5 estrelas

Booking process was nice and easy - George happily answered our many questions! We did the Mt Toubkal and Sahara extension trip and it was an incredible experience.Thank you to Call To Adventure and a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an excellent trip to Morocco to trek up Mount Toubkal. Everything was flawlessly organised by the Call to Adventure team from a online call after I booked the trip to brief me on the adventure t... Ver mais

Avaliado com 4 de um total de 5 estrelas

Easy and friendly to communicate with. Great organisation and all went to plan. Guest House and RIAD comfortable and clean. Food good however portions small especially considering the activity. Very... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens
  2. Empresa de Comunicação Social
  3. Organizadora de atividades ao ar livre
  4. Agência de turismo

Escrito pela empresa

Call to Adventure is on a mission to help create happier people and a healthier planet through adventure and community. We create awesome articles, podcasts, and videos to get you pumped on the outdoors. You'll find how-to guides, gear reviews, inspirational pieces, and a boatload more. Then, once suitably frothed, we offer you the chance to join us on loads of fantastic trips. Whether you want to come mountaineering, climbing, hiking, trekking, mountain biking, bikepacking, wild swimming, SUP AKA Stand Up Paddleboarding, skiing, ski touring, or pretty much any other outdoor activity, we've got you covered! Small groups, financial protection, & a best price guarantee. What are you waiting for? Get searching for your next adventure at CalltoAdventure.uk


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

89 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 1 de um total de 5 estrelas

Steer clear of this Company. I’ve booked and paid in full £450 for 2…

I’ve booked and paid in full £450 for 2 people (£900) with this CALL TO ADVENTURE last month to complete 3 peak challenge in 24hr , I was excited to do this , however my work is on a rota system away from home, & was changed 4 days after I booked challenge , this was unfortunate as this meant that i now would need to change the date of my trip on 7th June to later date to suit work. I was initially told that I could pick a date and it would be ok, so opted for 13th September, However the new date in September was not permitted due to the 65 day contractual obligations with the 3rd part and “no wiggle room” they were taking a “Hard stance” even though this was done after 4 days after I booked leaving 42 days to fill the slot. I then received an email from the lady from Call to Adventure saying they could not fill my slot in June and I needed to still attend the challenge “still with 3 weeks still to go” Which I can’t due to work commitments. I’ve now lost my ALL of my money (£900) with them and if I wanted another trip in September I would have to pay in full. DID NOT USE THIS COMPANY AS THEY DO NOT-CARE ABOUT THE CUSTOMER only getting their fees. Just be aware of the t&cs before handing your money over to these people as life does get in the way sometimes and things do change. Absolutely No leniency will be given. I can back up with emails. They blame 3rd party but this is their t&cs. Steve Brown.

21 de maio de 2024
Avaliação não solicitada
logotipo da Call to Adventure

Resposta da Call to Adventure

Hi Steve,

I wish there was more we could do but as we've talked about:

- Date changes can't be made within 65 days of departure. This is clearly stated on the trip page, booking terms page, and the booking terms link in your confirmation email 

- This is because there are fixed costs involved in running the trip which need to be paid even if you choose not to travel on your selected date

- Whilst not required based on the booking terms, we also tried to re-sell your spaces for you and offered you a full refund if those places could be resold, but given it's so close to departure, unfortunately, these weren't filled

- We regularly make date changes free of charge so long as it's more than 65 days before departure

- Your deposits can be used towards any other trip so that money is not lost

- We also offered you and the other participant an additional £50 off any other trip as a gesture of goodwill

We recommend on both our website and in the confirmation email that all guests take out insurance to cover them in cases such as yours where you can no longer travel on your selected date.

You are of course still welcome to attend the trip. Or we'd be more than happy for others to go in your place if you can find replacements.

We care deeply about our guests hence our 'excellent' rating on Trustpilot and 5-star rating on Google.

I hope it's clear that we've done everything we can to help accommodate the fact that your workplace changed your shift last minute.

All the best

Avaliado com 5 de um total de 5 estrelas

Great people

Great people, very accommodating and hands-on.

16 de maio de 2024
Avaliação não solicitada
logotipo da Call to Adventure

Resposta da Call to Adventure

Thanks for the kind words Shail! It's been a pleasure to get you sorted for your upcoming trip. Have a fantastic time on the Tour du Mont Blanc

Avaliado com 5 de um total de 5 estrelas

National 3 Peaks in 24 hour challenge

I have recently booked the national 3 peaks in 24 hours challenge and so far, everything has been great. Very friendly and helpful at Call to Adventure, I've been given a lot of clear information, I've had a video chat with a super friendly, professional and informative member at CTA. I'm really excited to do this challenge and would thoroughly recommend CTA for booking through. Everything so far is seamless.

14 de maio de 2024
Avaliação não solicitada
logotipo da Call to Adventure

Resposta da Call to Adventure

Thank you so much for the kind review! Have a fantastic trip and best of luck with the challenge

Avaliado com 5 de um total de 5 estrelas

Kilimanjaro trek

I booked this trip after speaking with Steph, I liked how there was someone to talk to who was in the UK and was able to advise on the trip. I had a fantastic experience and everything was taken care of from the moment I landed in Tanzania. The hotel was nice and the tour guide was amazing, as was the entire team during the whole experience. This was definitely one of the best experiences of my life and I will definitely be booking more trips with call to adventure! The Kilimanjaro trek was amazing, all I had to do was turn up with my kit, I was pleasantly surprised by how easy the whole thing was, I usually have terrible experiences booking things but I can honestly say the whole thing was seamless, everything went to plan and I had no issues at all! Thank you for helping me to achieve a life goal!

12 de fevereiro de 2024
Avaliação não solicitada
logotipo da Call to Adventure

Resposta da Call to Adventure

So pleased to hear you had a great experience Adam! Looking forward to having you on the next adventure :)

Avaliado com 5 de um total de 5 estrelas

We climbed Mount Toubkal

We climbed Mount Toubkal. Call to adventure's network were very professional. everything was well organised. Hotels we're clean. Food was great.
Highy recomended.

12 de fevereiro de 2024
Avaliação não solicitada
logotipo da Call to Adventure

Resposta da Call to Adventure

So glad to hear you and your daughter enjoyed the trip. A huge congratulations to you both - well done! 👏

Avaliado com 5 de um total de 5 estrelas

Very helpful

George was very helpful and got everything organised for my trip, even though I was booking at the last minute. Had a great time in Morocco and everything went very smoothly.

26 de janeiro de 2024
Avaliação não solicitada
logotipo da Call to Adventure

Resposta da Call to Adventure

Thank you for the kind words, Edward. We're so pleased to hear that you had a good time. And congratulations on your summit! Look forward to having you on the next one.

Avaliado com 5 de um total de 5 estrelas

Great experience with Call to…

Great experience with Call to Adventure. The guys they use for the 3 peaks are first rate and before I booked they took the time to go through everything with me.

6 de outubro de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

Thanks so much for taking the time to leave us a review Richard. Really glad to hear it was a good experience! 😎

Avaliado com 5 de um total de 5 estrelas

This was a most memorable experience conquering the 3 Peaks

This was a great experience conquering the 3 peaks challenge.
Even tho I applied last minute they were very helpful to provide me a spot on my desired weekend. The people I was teamed up with were all lovely individuals that made a great group to share this difficult challenge.
Our guide, Rob was an absolutely amazing guide, gave us great stories about the mountains, kept pushing us to achieve our goal and also kept us safe in the difficult weather and night hikes. I would couldnt recommend booking with them more, and I would chose them over and over again.
The minibus they provided was really comfortable and we had a very well organised schedule.

Only thing I would suggest for beginners that do not have much mountain understanding is to check the weather and pack appropriately for even unforeseen conditions. The the preparation email we got could emphasise a bit more on how bad the weather was expected to be on first mountain in the specific date I was attending and not just stick to the general email they would send to other groups - it could be a bit more focused on what our weekend was expected (for example warning for the heavy gloves and extra boots and raincoat due to extreme rainfall could be advisd for us specifically) .

7 de outubro de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

Thanks so much for the great review Despoina. We're so pleased to see you had a great time. And thanks for the feedback on sending more information in the pre-trip email, we'll be sure to take that on board. Look forward to having you on the adventure! :)

Avaliado com 5 de um total de 5 estrelas

A thoroughly well organised trip

A thoroughly well organised trip. Booking process was easy. Then we joined the large group on the small coach to travel up to Ben Nevis and all the mountains in between. Professionally guided which meant we didn’t need to worry about navigation, pacing or where the public toilets were.

30 de setembro de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

So glad to hear you had a great time Alex! Thanks for taking the time to leave a review. Look forward to having you on the next one.

Avaliado com 1 de um total de 5 estrelas

The coach ride was awful and we had no…

The coach ride was awful and we had no room to move. It was simply a case of bums on seats and maximise the profits. I would recommend choosing another operator to complete the challenge. Numerous people were sick because of it. The guide was rude and abrupt. Not what I signed up for

30 de setembro de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

Thank you for taking the time to leave a review Michele. I'm really sorry to hear the experience wasn't what you'd hoped for. We've emailed you to see how we can make things right. You can always reach out to info@calltoadventure.uk if you didn't receive it.

Avaliado com 5 de um total de 5 estrelas

National 3 Peaks in August

Well organised from start to finish. Our guide, Suzy was great and drivers too. Couldn't recommend more.

12 de agosto de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

So glad to hear you had a great time Craig! Well done on the challenge. Look forward to seeing on you another adventure sometime soon.

Avaliado com 5 de um total de 5 estrelas

I had an excellent weekend surfing and…

I had an excellent weekend surfing and coasteering with call to adventure, the activities were well organised and great fun. Will definitely be booking more trips with them, can`t recommend them enough.

25 de setembro de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

Great to hear you enjoyed your adventure Doug! Look forward to seeing you on the next one 😁

Avaliado com 5 de um total de 5 estrelas

24 hours 3 peaks

Lovely drivers, fantastic guide great trip

29 de agosto de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

So happy to hear you had a great trip Debbie. Thanks for taking the time to leave us a review. Until next time, happy adventuring!

Avaliado com 5 de um total de 5 estrelas

Great guide

Really great trip and our guide managed to keep us well away from the bad weather !

1 de junho de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

Thanks so much for the review Alice. Glad to hear you had such a great trip! Look forward to having you on the next one 😁

Avaliado com 5 de um total de 5 estrelas

Great service, would recommend

Great service - Easy to book, happy to answer any enquiries quickly & help however they can!

17 de setembro de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

Thanks Dominic! Great to hear you had a good experience. Have a fantastic trip!

Avaliado com 5 de um total de 5 estrelas

3 Peaks in 24 hours .

Excellent service with an outstanding guide in Rob Swindells and logistically,it was executed flawlessly.

1 de setembro de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

Thank you for the 5-star review Roy! We're thrilled to hear you had an amazing adventure with us. Hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Great company!

Been on several trips with Call to Adventure and all have been great!

3 de janeiro de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

Hey Barnaby. Thanks for the 5-star love! Super stoked you had a blast with us. Until the next time!

Avaliado com 5 de um total de 5 estrelas

Great trip

Great trip! I highly recommend!

25 de junho de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

Thanks for the high-five with that 5-star review Maria! So glad you had fun.

Avaliado com 5 de um total de 5 estrelas

Just great fun

Our group did the coast to mountain excursion. Really great fun, just the right distance for a proper challenge but without the need for months of training.
George was a great leader/trainer/cheerleader for the whole weekend.
Heavy recommend.

12 de abril de 2023
logotipo da Call to Adventure

Resposta da Call to Adventure

So glad to hear you enjoyed your trip Todd! Look forward to seeing you on the next one.

Avaliado com 5 de um total de 5 estrelas

National 3 peaks

Very easy to book and follow up emails have been very helpful, professional and friendly.

2 de setembro de 2023
Avaliação não solicitada
logotipo da Call to Adventure

Resposta da Call to Adventure

Thanks Athena. Your awesome review made our day! So happy you had a great time. Hope to see you again for round two!

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