Update: It heated up from 20 to 37 in about 6 hours. IT IS AMAZING. Absolutely perfect. So chuffed with it. Bought the Manitoba earlier and it arrived today. Couldn't be happier so far. Build qualit... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Good website. Quick delivery. Initial delivery was by DHL who didn’t actually ring the doorbell so it was returned. I contacted Canadian Spa with the details and they quickly sorted it with DPD inst... Ver mais
A empresa respondeu
Leider ist der Herr Name behalte ich für mich sehr unehrlich, Termine vereinbart, per SMS abgesagt! Dann behauptet er hätte nie einen vereinbart. Auf mehrfacher Email Anfrage, sein Vorgesetzter mö... Ver mais
Communication at every stage was great, also simplicity of ordering, and the delivery team were great. Would highly recommend Canadian Spa. And of course over the moon about our new hot tub!
A empresa respondeu
Detalhes da empresa
- Fabricante
- também em
- Loja de banheiras de hidromassagem
- Loja especializada em saunas
- Serviço de conserto de banheiras de hidromassagem
- Serviço de conserto de piscinas
Sobre Canadian Spa
Escrito pela empresa
Worldwide Hot Tub Supplier & Hot Tub Manufacturer
Our Products
Providing Hot Tubs, Swim Spas, Gazebos, Grills, Outdoor Furniture and Saunas to Major Retailers near you. Contact us through the Canadian Spa Company office in your country for pre-sales questions and after-sales support and help, including warranty, servicing and product information.
Our Company
The Canadian Spa Company is a global brand, we manufacture our Hot Tubs and other products in North America, Asia and Europe and distribute around the world.
Background
One of the larger companies in the world market place; the Canadian Spa Company has been recognised as an industry leader since our first spa was sold around forty years ago. Four decades on, the Canadian Spa Company is still supplying an ever expanding range of quality products, with the very best backup and after-sales service available.
Support
You will also have easy access to our support page where you will find everything you need to know about our spas. Handy information like how to set the filtration times and how to winterize.
Visit Our Support Portal
Location
Offices and warehousing located in Canada, USA, United Kingdom, Germany, France and UAE. We pride ourselves to be able to quickly despatch and provide customer service locally.
Innovation
Canadian Spa Company is the global leader in new innovative products and services in the Hot Tub and associated backyard accessories.
Free Water Test App
Check out our free APP available on Android and Apple. Inside this App you will find our free water testing section to accurately tell you how much of each chemical to add to your spa.
Instructions
We provide clear instructions and usually a link to our You Tube channel where we will show you our video solution.
YouTube
Our You Tube Channel has all our selling features easily explained in our short animated videos
Informações de contato
Canada House, Salbrook Road, Redhill, RH1 5GL, UK, , 1283 Cornwall Road, Oakville, L6J 7T5,, Canadá
- Canada: 1-877-909-7727 | UK: +44 1293 824094
- service@canadianspacompany.com
- canadianspacompany.co.uk
4,4
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wrong order
I ordered some items on Amazon through Canadian spa,
I ordered the wrong parts due to poor information on the website.Fair enough, after speaking to an employee, they informed me,
I had to cancel the order, send the parts back and re_order.
All went smoothly, si, I would highly recommend Canadian spa
7 de junho de 2024
Quick prompt service and delivery.
14 de junho de 2024
Resposta da Canadian Spa
Thank you for your order and for the great review. We are thrilled to have you as a customer!
Super netter und sehr unkomplizierter…
Super netter und sehr unkomplizierter Kundenservice *Top*
24 de junho de 2024
Avaliação não solicitada
Resposta da Canadian Spa
Vielen Dank für Ihre positive Rückmeldung! Unser Team freut sich sehr über Ihre Zufriedenheit.
We have bought a couple of pumps to…
We have bought a couple of pumps to clean our hot tub and they was OK
After reading a peice on f.b thought we would try 1 of the vacums from Canadian spa.
We was not disappointed at all its excellent 👌
5 de junho de 2024
Resposta da Canadian Spa
Your order and kind words are greatly appreciated. Thank you for your business!
Order made from France by phone.
Order made from France by phone.
Perfect, thank you very much !!!
13 de junho de 2024
Resposta da Canadian Spa
Thank you for your order and for leaving such a lovely review. We are grateful for your support!
Resposta da Canadian Spa
Vielen Dank für Ihre positive Rückmeldung! Wir freuen uns sehr über Ihre Zufriedenheit.
Great company
Great company, delivery well packed and quick, super price and no postage, cannot say more! Would definitely use again
3 de junho de 2024
Resposta da Canadian Spa
We are thankful for your order and your positive feedback. Thank you for choosing us!
Loved the idea of lights and and…
Loved the idea of lights and and aromatherapy
Aromatherapy was missing however after quick email the was resolved immediately
However used the light once after 20 mins it broke the casing was not good and allowed water in so broke straight away
12 de junho de 2024
Very fast delivery!
3 de junho de 2024
Resposta da Canadian Spa
Your order and wonderful review made our day. Thank you for your business!
Needed a new Ozone unit
Needed a new Ozone unit - very fast delivery of a few days!
7 de junho de 2024
Resposta da Canadian Spa
Thank you for your order and for the kind review. We appreciate your support and trust in us!
Luxury spa and nice service
Luxury spa and nice service. I'll be back))
17 de junho de 2024
Avaliação não solicitada
Resposta da Canadian Spa
We are grateful for your order and your encouraging feedback. Thank you for being our customer!
Preis -Leistung super!
8 de junho de 2024
Resposta da Canadian Spa
Es freut uns, dass Sie zufrieden sind. Vielen Dank für Ihre großartige Bewertung!
Hot tub lid
Replaced old lid with a brand new one
Fits perfectly and is light weight
Super quick delivery
Would definitely recommend
28 de maio de 2024
Resposta da Canadian Spa
Thank you for your order and for sharing your positive experience. We value your business!
very helpful telephone…
very helpful telephone service*****great price, great product
7 de junho de 2024
Resposta da Canadian Spa
We appreciate your order and the time you took to leave a review. Thank you for your support!
Chemicals arrived promptly for our spa.
7 de junho de 2024
Resposta da Canadian Spa
Thank you for your order and for the glowing review. We are honored to have you as a customer!
Appointment cancelled no new date set
Appointment cancelled no new date set, so order not carried out yet.
7 de junho de 2024
Alles bestens
Alles bestens, Sehr netter Kontakt.
Wäre 1a Qualität. Und mega schneller Versand. Ich kann den Laden weiterempfehlen. Werde dort wieder Einkaufen.....
7 de junho de 2024
Resposta da Canadian Spa
Es freut uns außerordentlich, dass Sie mit mit dem Produkt und unserem Service zufrieden sind. Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Ihre Worte bedeuten uns sehr viel!
great service
30 de maio de 2024
Resposta da Canadian Spa
Your order and kind feedback mean so much to us. Thank you for your business!
Resposta da Canadian Spa
Wir freuen uns sehr über Ihre positive Rückmeldung. Vielen Dank!
Needed some chemicals for our Canadian…
Needed some chemicals for our Canadian spa hot tub, so easy to order online & delivery was very prompt, have always found this to be the same over the past number of years
28 de maio de 2024
Resposta da Canadian Spa
Thank you for your order and for the fantastic review. We are grateful for your support!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.