Canadian Spa Avaliações 

1.756
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Update: It heated up from 20 to 37 in about 6 hours. IT IS AMAZING. Absolutely perfect. So chuffed with it. Bought the Manitoba earlier and it arrived today. Couldn't be happier so far. Build qualit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good website. Quick delivery. Initial delivery was by DHL who didn’t actually ring the doorbell so it was returned. I contacted Canadian Spa with the details and they quickly sorted it with DPD inst... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Leider ist der Herr Name behalte ich für mich sehr unehrlich, Termine vereinbart, per SMS abgesagt! Dann behauptet er hätte nie einen vereinbart. Auf mehrfacher Email Anfrage, sein Vorgesetzter mö... Ver mais

Avaliado com 5 de um total de 5 estrelas

Communication at every stage was great, also simplicity of ordering, and the delivery team were great. Would highly recommend Canadian Spa. And of course over the moon about our new hot tub!

A empresa respondeu

Detalhes da empresa

  1. Fabricante
  2. também em
  3. Loja de banheiras de hidromassagem
  4. Loja especializada em saunas
  5. Serviço de conserto de banheiras de hidromassagem
  6. Serviço de conserto de piscinas

Sobre Canadian Spa

Escrito pela empresa



Worldwide Hot Tub Supplier & Hot Tub Manufacturer


Our Products
Providing Hot Tubs, Swim Spas, Gazebos, Grills, Outdoor Furniture and Saunas to Major Retailers near you. Contact us through the Canadian Spa Company office in your country for pre-sales questions and after-sales support and help, including warranty, servicing and product information.

Our Company
The Canadian Spa Company is a global brand, we manufacture our Hot Tubs and other products in North America, Asia and Europe and distribute around the world.

Background
One of the larger companies in the world market place; the Canadian Spa Company has been recognised as an industry leader since our first spa was sold around forty years ago. Four decades on, the Canadian Spa Company is still supplying an ever expanding range of quality products, with the very best backup and after-sales service available.

Support
You will also have easy access to our support page where you will find everything you need to know about our spas. Handy information like how to set the filtration times and how to winterize.

Visit Our Support Portal

Location
Offices and warehousing located in Canada, USA, United Kingdom, Germany, France and UAE. We pride ourselves to be able to quickly despatch and provide customer service locally.

Innovation
Canadian Spa Company is the global leader in new innovative products and services in the Hot Tub and associated backyard accessories.

Free Water Test App
Check out our free APP available on Android and Apple. Inside this App you will find our free water testing section to accurately tell you how much of each chemical to add to your spa.



Instructions
We provide clear instructions and usually a link to our You Tube channel where we will show you our video solution.

YouTube
Our You Tube Channel has all our selling features easily explained in our short animated videos


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.756)

57 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Never delivered on date agreed

Never delivered on date agreed , guy who I spoke to was rude and put phone down on me shame have had 2 saunas of this company before never had a problem .

23 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

New hot tub cover for Canadian spa

New hot tub cover for Canadian spa, 86in square, 5/3in tapered grey. Easy ordering online, great communications and super fast delivery. Well packaged. Very impressed with the quality of the cover.

9 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

These hot tubs are built poorly with…

These hot tubs are built poorly with horrible wiring, light stopped working the first day of use, it's been over a year with no help of fixing the issue so they don't warranty anything, they stopped responding or reaching out about the issue. Horrible product and horrible warranty service.....sorry, no warranty service. Never but from this company

21 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5* service 5* hot tub

Fantastic company! From ordering, to delivery, to after sales support - we’ve had the best experience. We have never felt like “just another customer”, we felt like a valued customer the whole way through. Tony was so helpful during this process, giving honest advice on everything we needed for the best hot tub experience, and being on hand for my many questions. Craig who delivered the hot tub was fantastic, such a nice guy and again full of helpful advice. Kerry was fab helping us with a small teething issue and had everything resolved super quick for us. Friendly, great guys the whole way through.
And the hot tub and gazebo are AMAZING!!! We’ve had the best summer outside in our home spa; and can’t wait to enjoy it over the colder months too.

Thank you Canadian Spa for a fantastic hot tub, for the enthusiasm and for making the whole experience easy (and exciting!).

5 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Purchased a new hot tub lid

Purchased a new hot tub lid, expensive item to purchase, it was delayed, quite a lot, however, I was kept informed and offered a refund or to wait, chose to wait and it arrived as advised - great customer experience - my expectations were perfectly managed. Couldn't fault it.

23 de agosto de 2024
Avaliado com 1 de um total de 5 estrelas

We had our Spa cleaned as we do every…

We had our Spa cleaned as we do every year, Canadian Spa send out a contractor, as they do every year. This year we had Hot Tub Response. They left our hot tub in a state. There was a layer of chlorine crystals stuck to the base of the tub, like he'd dumped a load in didn't turn it on. We then were told we need to replace the Ozone something or other, £178 later, no idea if that was true. And finally they broke two of the clips holding the lid on around the back, which we found when we were turning if off for our holiday. The only response from Canadian Spa was, it was lime scale. We've had it cleaned 5/6 times and it's never done that, we cleaned if after at an additional cost and it's never come back.. Lazy, cheap services. never to be used again.

22 de abril de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

buses trop fragiles

les buses vendues par ce fabricant ne résistent pas , le plastique est de très mauvaise qualité et de plus , d'un cout prohibitif sans garantie

12 de agosto de 2024
Avaliação não solicitada

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