Ive noticed a few reviews here questioning the quality of the food from canagan - however that’s not been our experience at all. Our two kitties are so incredibly fussy and turn their nose up at so ma... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Have bought canagan previously in kibble and salmon wet food. Bought some tins of beef stew last week and opened one couple of days ago to feed our dog to find it was shockingly horrendous! There w... Ver mais
My very fussy dog with stomach issues and bad teeth actually looks forward to the puré trays and soft treats! He was never food motivated before and ive tried every other brand you could think of and... Ver mais
A empresa respondeu
We have used Canagan dry dog food for many years and used to travel about 14 miles to the pet shop until we saw the company on line with free next day delivery. Our dogs have always loved this food a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Award-winning grain free food for dogs and cats, a natural diet their ancestors would have hunted in the wild.
Informações de contato
Canagan Group (Symply Pet Foods Ltd), Unit 2C, 10 Thomas Road, Wooburn Green, Wooburn Industrial Park, Buckinghamshire, HP10 0PE, HP10 0PE, Wooburn Green, Reino Unido
- +44 (0) 1494 775 222
- info@canagan.co.uk
- canagan.co.uk
4,0
Muito Bom
338 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We have fed our 3 Labradors & Cocker…
We have fed our 3 Labradors & Cocker Spaniel on Canagan for about 6 years now & they are all doing really well on it. One of our Labs used to have quite loose stools on his previous food but switching to Canagan sorted him out! We would never change to another brand, our dogs love it.
3 de janeiro de 2025
Avaliação não solicitada
Resposta da Canagan
Hi Sarah, thanks so much for your fantastic review and for your loyalty to us for 6 years! We're delighted to hear that your companions are thriving on our food. Here's to many more happy and healthy days ahead!
Best wishes, Sandy
The BEST!
We changed our 2 cocker spaniels onto Canagan around 2 years ago and have not looked back! The difference in our dogs was noticed straight away from their glossy coats to their solid stools. They are also very excited about their food again which is so lovely to see.
Our spaniels are fed the dry food, canned food and all of the treats - and they love everything!
We can't recommend Canagan enough :)
3 de janeiro de 2025
Avaliação não solicitada
Resposta da Canagan
Hi Hannah, this is lovely to read thank you so much for sharing your kind review with us. We're thrilled to hear you'd decided to change to Canagan and saw instant positive results to your Cocker Spaniels coats and stools. Your furry companions' approval means the world to us. We'll keep up the good work!
Best wishes, Sandy
Border terrier puppies
Border terrier puppies. I bred from my female and weaned the pups on Canagan Puppy biscuits and Puppy Feast. They were a picture of health and loved it from day one. I kept a pup and he is thriving and looks forward to mealtimes. I have now started feeding Canagan to my female, a fussy eater. She loves it. Her coat, eyes and general demeanour have recovered and she looks well and happy. Great products for those who care about what they feed their dog.
3 de janeiro de 2025
Avaliação não solicitada
Resposta da Canagan
Hi, thank you so much for sharing your experience with us. That's amazing to hear your furry companion and her puppies have enjoyed Canagan and that it has positively helped with her coat, eyes and demeanour. We appreciate your feedback and hope you & your pups continue to enjoy our products!
Best wishes, Sandy
Our cat loves it
We’ve been feeding Canaan’s to our cat for a long time now and the results are great. Really noticed a positive difference since changing from another brand.
The quality of the food seems to be great and our cat really enjoys it.
3 de janeiro de 2025
Avaliação não solicitada
Resposta da Canagan
Hi Aaron, thanks so much for sharing your positive experience, your feedback means a lot to us and it's wonderful to hear your cat is enjoying our food and that you've seen great results. Thanks for choosing Canagan!
Best wishes, Sandy
Moved over to Canagan dry dog food
Moved over to Canagan dry dog food, my German Shepherd instantly benefited from improved joint posture, a shinier coat, cleaner teeth and of course no waste as she totally loves it. You get what you pay for- no going back for us. Thank you Canagan.
2 de janeiro de 2025
Avaliação não solicitada
Resposta da Canagan
Hi Steve, thank you so much for sharing your feedback. We're delighted to hear you have moved your German Shepherd to Canagan and that she is loving our dry food! It's wonderful to hear all the positive changes you've seen since the move and we hope she continues to enjoy our recipes 😊
Best wishes, Sandy
Recently moved to Canagan. Excellent product!
We have recently moved our dog onto Canagan food at the recommendation of a friend and the improvement has been very noticeable. He really enjoys the taste first and foremost, but also definitely has a shinier coat and more energy than ever before, even at 10 years old!
Would recommend to anyone!!
1 de dezembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hi Jay, thank you so much for sharing your lovely review and for choosing Canagan to feed your pup. It's wonderful to hear that he's enjoying our recipes and that you are seeing great improvements since switching to us. Thanks again for supporting our family-run company!
Best wishes, Sandy
Make the switch! This product is amazing!
Recently started buying these products, having been recommended them by a friend, for my dog and honestly have never looked back. My dog seems fitter/healthier too since starting to use this produce, and couldn’t be happier that I switched over from regular branded produce.
2 de janeiro de 2025
Avaliação não solicitada
Resposta da Canagan
Hi Andy, we're so happy to hear you are now living the Canagan life and that you are seeing great improvements to your dog's health since the change. Thanks so much for sharing your feedback, it's much appreciated!
Best wishes, Sandy
Resposta da Canagan
Thank you so much for your 5 star review Harrison, it's lovely to hear your husky's loving our recipes! Thanks for choosing Canagan 😊
Best wishes, Sandy
Problems after 3 years having golden retriever on…
Have had our golden retriever on Canagan for over 3 years, this summer she started having issues similar to allergic reaction itching lots and eating grass all the time, contacted Canagan as nothing had changed in her environment to check if there was any change to the food and were told no. Very disappointed to see the comments here and on pet food review site that clearly lots of long term customers are having issues. We have switched food now and our dog is doing much better so it was the food and something is up. I just feel bad for our retriever that we did not do it sooner and we have wasted food that went uneaten and switched flavours when it was a change to the manufacturing.
1 de dezembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hi Rose, thank you for sharing your feedback with us and for your loyalty over the years, it is much appreciated. We’re truly sorry to hear the issues your dog has experienced recently.
All of our recipes are trialled on our own dogs first before being released on general sale. For the vast majority of pet parents their companions continue to enjoy their Canagan as they always have done though we are aware that in extremely rare cases some of our four legged friends that are particularly sensitive can notice the natural variations between batches and we are truly sorry that your Retriever has not been well.
If you have any further concerns or questions, please don’t hesitate to reach out to our customer support team on info@canagan.co.uk or by calling 01494 775 222.
Best regards, Sandy
3yrs of canagan
I have two Yorkshire terriers and have fed canagan to them since they were puppies. Now they are both 3yrs old and love canagan just as much as from the first day. They have good coats, teeth and joints and in great health. Fantastic dog food, would highly recommend.
26 de dezembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hi Kim, thank you very much for sharing your experience with us. We're so happy to hear your two Yorkshire Terriers have been enjoying the Canagan life since they were puppies! We hope they continue to enjoy all of our delicious recipes 😊
Best regards, Sandy
Il mio cane lo adora!
Il mio cane lo adora!
Ho provato tutti i gusti, compreso l’insetto! L’appetibilità è unica ed il mio cane è in forma e in salute nonostante i 12 anni!
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hi Giada, thanks so much for sharing your positive experience feeding Canagan. It's lovely to hear how much your dog is loving our recipes and that he is fit & healthy 🥰
Best regards, Sandy
A me piace tantissimo i miei amori…
A me piace tantissimo i miei amori l’adorano
18 de dezembro de 2024
Avaliação não solicitada
Resposta da Canagan
Thank you so much for sharing your lovely feedback and rating us 5 stars Alessia! We hope you & your furry companions continue to enjoy the Canagan life 😊
Best regards, Sandy
Canagan dental top
L ho provato questi giorni di festa…e devo dire che è un ottimo prodotto il mio cane ultimamente non mangiava ma con canagan dental ho risolto i miei problemi.
Grazie e buone feste
24 de dezembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hi Massimiliano, thank you so much for sharing your kind review! It's wonderful to hear how our dental kibble has brought your dog's appetite back again. Thanks so much for choosing Canagan to feed your companion 🥰
Best regards, Sandy
Puppy loves Canagan
My little puppy is 5 months old and he absolutely loves his small breeed Free Range Chicken. He came from the breeder with Royal Canin and he literally picks out the Canagan kibble from the bowl and leaves the old stuff. Family run business and they support local pet stores too. Highly rep me d.
3 de dezembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hi Jim, thank you so much for sharing your lovely feedback. We're so happy to hear that your puppy is enjoying our Free Range Chicken kibble and that he much prefers this than his old food! Thanks so much for choosing Canagan to feed him and supporting our family-run company 🥰
Best regards, Sandy
My tiny chihuahua cross loves cannagan…
My tiny chihuahua cross loves cannagan small breed dry food but the biscuits have now changed and are larger. Such a shame he’s had them since a puppy. I will have to find another brand with smaller biscuits for his tiny teeth🙁
Update: thanks for reply glad to hear they’re still made with same ingredients, hopefully the next batch will be slightly smaller as my dog does love them.
23 de dezembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hello, thank you for taking the time to share your experience with us. Your feedback is incredibly valuable to us, we're sorry to learn about your recent experience with our small breed dry food. We use a special shape moulder to shape our kibble and over time when we replace the moulder, it can result in a slight variation in size though the recipes and ingredients remain the same.
We can also see a natural variation between batches or even within the same batch as there is a slight tolerance on kibble size. We work really hard to ensure every bag is the same and our apologies on this occasion your kibble is a little different to what you are used to.
If he is a tiny puppy you can always soften down the kibble a little with warm water as we find this can help for particularly small dogs.
We understand that you may be considering other brands, but if you have any further questions, please don’t hesitate to reach out to our customer support team at info@canagan.co.uk or by calling 01494 775 222. We’re here to address any issues and answer any questions you may have.
Best regards, Sandy
Canagan has definitely changed this year
My female (neutered) 8 year old Golden Retriever has been on Canagan for several years. After reading some of these reviews I believe Canagan has been causing her problems starting this year. She needs to eat grass at all hours of the day and night, and she has been sick on several occasions. Her coat is not as beautiful as it was or it should be. Her poo had become very dark, it is now back to normal now she is no longer on Canagan. The remaining half of a 12kg bag was dumped at the local tip, I am not risking my dog's health.
CANAGAN STOP ADVERTISING THAT YOUR FOOD IS BRITISH....IN VERY SMALL LETTERS ON THE BACK, UNDER THE BEST BEFORE DATE IT CLEARLY STATES 'MADE IN GERMANY'.
I will be contacting the website
All about dog food.co.uk to make sure that this is changed.
**Stock reply from Canagan**
I am not interested in 'reaching out' to you as you are NOT listening to your customers. We have had 8 Golden Retrievers over the past 40 years and we know what food suits and what doesn't.
4 de novembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hello, thank you for sharing your experience with us and for choosing Canagan to feed your Golden Retriever over the years. We truly value your feedback and we're very sorry to hear about the problems she has been experiencing. We want to assure you that the quality and safety of our products are of the utmost importance to us. All our recipes undergo rigorous testing.
We encourage you to reach out to our customer care team on 01494775222 or info@canagan.co.uk to discuss your concerns further. Your satisfaction is crucial to us, and we want to address any issues you may have.
Best regards, Sandy
What's changed
Have been feeding my cat canagan for around 6 years and was always really happy, shiny coat and she was in good health, but the last batch of food I got in September was a problem, she started throwing up daily and she never throws up. The only thing that had changed was a new order, so stopped feeding her the canagan wet food and the vomiting stopped. After a few days tried the wet food again and same results so have now stopped feeding her canagan wet and have her on another brand and no more vomiting. Not sure what changed, but something has. Such a shame as she loved it, and been on it for years, but will no longer be feeding her the wet food from canagan
27 de setembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hi WS
Thank you for taking the time to share your feedback with us. We're very sorry to hear about the issues your cat has been facing. We truly value your feedback and understand how concerning this must be for you.
Please could you reach out to us on info@canagan.co.uk or call 01494 775 222 so we can investigate this further for you. Our team will be happy to help with this and any other concerns you may have.
Best regards,
Sandy
Our cats try to bury it when I give…
Our cats try to bury it when I give them the chicken pouch. And I can't say nothing - when its falling out to the bowl it looks like a flat sh.., I mean a flat piece of.. and there are white pieces of cartilage in it. For 2 eur per pack. Beuh.
17 de novembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hi Adam, thank you for sharing your review with us. We understand that every cat is different, and we're sorry to hear that our chicken pouch didn't suit your cat on this occasion. Although we pride on only using high quality ingredients, we recognise that what goes down well with most cats may not go down well for all.
We value your feedback and are here to support you if you'd like us to investigate further. Please don’t hesitate to reach out to our customer support team on info@canagan.co.uk or 01494 775 222. We're happy to assist with any questions or concerns you may have.
The Petite range is great!
The new Petite range is a hit with my little dog. I think it smells very good, and it's easy to mix with his dry food. It's nice to add some variety to his meals with the different flavours available.
18 de outubro de 2024
Avaliação não solicitada
Resposta da Canagan
Hi, thanks so much for sharing your experience! We're so happy to hear your little pooch is enjoying our new Canagan Petite range and he is loving all the different flavours. We hope he continues to go wild for our delicious pates. Best wishes, Team Canagan
.After losing his cat brother of many…
.After losing his cat brother of many yrs our cat was stressed and not eating he was diagnosed with upper respiratory infection we were syringe feeding him we put him on urgent care food from vet which was really expensive he got this in-between other soft food still v thin he was eating enough to stay alive then we tried canagan kibble and tins of soup chicken & fish which he loved hes started to put on weight and hopefully that continues he wouldn't eat the wet food so he gets some from another company which he eat in-between.. delivery is excellent.thank you
28 de setembro de 2024
Avaliação não solicitada
Resposta da Canagan
Hi Jean, thanks so much for sharing your experience! It's lovely to hear that our kibble and soups are helping your cat and that he's started to put on weight. We hope he continues to enjoy our food and makes a speedy recovery.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.