Capalus Avaliações 

N’achetez rien sur ce site! Ils vendent des produits périmés et surtout des chocolats qui ont dépassés la date limite de plus de 2 ans.

Even one star is too much for them .
Fraud the package never delivered and they took more than 200€

I never received my order … fraud company
I never received my order but the company has kept the money and keeps telling me new stories about why it hasn’t arrived yet .. when I succeeded getting in touch ..
I made a claim by PayPal who have now given the company green light to keep cheating their customers. Because they said the package was delivered???
PayPal wrote:
Vi har modtaget det eller de krav, du oprettede 7. maj 2026.
Vi har gennemgået betalingen eller betalingerne og afvist dit eller dine krav. Vi har truffet denne afgørelse, fordi vi har konstateret, at varen eller tjenesteydelsen er blevet leveret til dig.
Vi beklager ulejligheden.
Få mere at vide om vores købsbeskyttelse.
Du kan finde ud af, hvordan dine køb er beskyttet, og hvordan vi undersøger krav, ved at klikke på Brugeraftale nederst på vores websted. Derefter skal du klikke på Brugeraftale for PayPal-tjenestenog PayPals køberbeskyttelse.
Betalingsoplysninger
Sagsnr. for tvisten:
PP-R-NHR-627708908
Unbelievable …

I wrote this to PayPal:
You guys haven't done your homework.. I never received the items and the sellers are impossible to get through to.. I'm protected by buyer protection when I pay with PayPal so how on earth can you resolve a dispute in the seller's favor when I haven't received my items?????

Twist - Your PayPal claim no. PP-R-NHR-627708908 has been rejected

If you track the package you will find that is hasn’t moved since Capalus gave it a tracking number .. fraud company .. be careful!

I placed an order of 2 terea packs on the 19/03/26, for a total of 106.49€, paid with my visa, somehow the order was not registered on my account, but the money was discounted from my Visa card. I contacted the help desk by email, corresponding with a Petra Herrmann, she answered that i should take it up with my visa supplier, instead of looking for the money that was taken from my visa, without an order registered on their website!

Bonjour,
Vous m'avez envoyé deux articles périmés depuis 2024 nous sommes en 2026.
Je vous prie de me les rembourser. (1,89€ + 1,59€ à me rembourser)
De plus, les deux recharges VEEV sont périmés également depuis septembre 2025, je demande remboursement pour les deux recharges aussi.