Response-Able Solutions Ltd Avaliações 36

I worked for RAS for a few days as a selfemployed. After the first payment for 1 day (£44), I immediately quit. In my humble and honest opinion, the current business model serves only to owners but not the drivers. Also, I suspect the company has financial problems.

I use Response-Able for all of my collections and they are always on hand to assist, even at short notice. The booking system is simple and I always receive a speedy confirmation.

In particular I wanted to mention a particular driver (Andrew Middleton) who has now completed several collections/deliveries for me. His attention to detail and general professionalism is exemplary and feed back from my customers is excellent - very much appreciated !!

All one star reviews spot on!

Not worth the work better do something else
Can’t make money here.

ResponseAble Solutions Ltd from my experience with them are really fair, understanding and professional company. They really care about their team, both in the office and on the road. Nice to know you're not just a number.

After being let down by another supplier, Response-Able stepped in and saved the day. We urgently needed a car transported from Derby to Liverpool on the same day—and they made it happen.

This isn’t the first time I’ve used Response-Able, and they consistently go above and beyond to deliver outstanding service. Their reliability is crucial to our business, especially given the high standards we promise our own customers. Partnering with third-party providers who share our commitment to excellence is absolutely essential.

Unprofessional company! Dont work for them it’s less than £7 per hour! SCAM!

Don't bother with them!

The recruitment consultant "Charlotte Chappell" is so ignorant and disrespectful. In the induction, they tell you that you can work 3 days minimum, and you can work any days from Monday to Sunday. The only condition is for you to work the same days every week, which is okay.

Now, what Charlotte Chappell says is: You can work only X, Y, Z days, because the company operates only on those days. So Charlotte Chappell looks like she lies in order to force you to bend yourself over her needs since the interview day. Once you let her know that you can work specific days of the week, if it is not in her favour, she sends you an email that you ain't successful and you are done. It looks really manipulative to me. I don't want to know what is afterwards, but with this ignorant behaviour, I kind of have no desire to know.

Professional and reliable, we wouldn’t use anyone else.

Great service, excellent rates , would highly recommend for all transport needs

Avoid ! Avoid ! Avoid !
This was for 56 hours worked and more than 1000 miles ! And you need to pay from your own pocket for trains and they reimburse you ! So in total from 479 i made 360 ! For 56 hours of work !!!
Planning team is horrible and you need to travel up to 3 hours to pick up a car !
Avoid and never work with them !
Btw, they left me in derby as i write this without a car or options to go home !
Avoid !

Pete was brilliant in delivering my new Golf R from Motorfinity. Checked the car, explained everything and was very personable

Applied for a job, had a video call interview get an email after chasing up a couple days later

Withdrew my application saying I didn't turn up to the interview I had lost half a day's wages for nothing!

Bad company

Hope the company rots to hell

My experience with Response Able Solutions has been overwhelmingly negative. The company suffers from disorganized management, poor communication, and a planning team that consistently fails its employees. When workers are in desperate need of help or support, the planning team offers little to no assistance. However, when the situation is reversed, employees are expected to go above and beyond to meet the company’s demands, often without recognition or fair compensation.

The work environment is further tarnished by rude and toxic staff who show little respect for employees. Despite their unprofessional behavior, these same individuals will go overboard to get what they need when it benefits them. This one-sided dynamic fosters a culture of stress, frustration, and dissatisfaction.

Workers are frequently overworked and underpaid, and the lack of support and accountability from management only adds to the difficulties. Schedules are poorly planned, leaving employees stranded without work or clear instructions, while the toxic atmosphere makes an already challenging environment unbearable.

Overall, Response Able Solutions is not a company I would recommend to anyone seeking a supportive and professional workplace. Serious changes are needed to address the glaring issues and improve conditions for employees.

They have unreasonable expectations, such as requiring employees to travel to locations up to five hours away from home to start work at 8 a.m., only to finish late and not return home until 10 p.m. the same day. Despite the long hours and exhausting travel, there is no extra pay or compensation for the time and effort spent. This lack of consideration for employees’ time and well-being makes the job both unsustainable and unfair.

If I could give 0 stars I would !

The pay is less than £7 per hour they ask you to drive all over the place and leave you stranded the company recruits on a weekly basis as the drop out ratio is so high YOUR BULLIED BY THE PLANNERS TO DRIVE FAR TO FAST TO GET TO AND FROM PLACES AND TREATED IN A DISRESPECTFULL WAY

The drivley driver Jon was totally brilliant and very polite 👌 and friendly Cound not do enough for me a credit to your team 😀 delivered on before time I was expecting many thanks Jon 10 out of 10 kind regards Mike smith Stoke-on-Trent

after a blow out from one of the drivers i was told we wouldn't receive the car in time to hand it over to the customer after a 5 minute phone call at 3pm yesterday i was told the car would be with us by 10am the following day, when i turned up to work at 7:55 am the car was just being off loaded from the trailer. out standing service from the guys here especially Steve (transport manger)

I couldn’t recommend Response-able Solutions enough, from the professional, friendly people in the office (who always help with every email and phone call!),to the enthusiastic drivers, who are always so polite on collection and delivery to our customers.
All staff members are an absolute credit to the company.
Keep doing what you are doing!

Fantastic delivery service from a really great driver. Showed me around the car fully & explained everything. Warm friendly service & excellent customer service

Fabulous service as always.
We had been let down with delivery of a vehicle to us from the manufacturer. We'd sold the car and our customer needed the car within a couple of days or was going to cancel with us.
The guys at Response Able had a driver at the manufacturer compound the very next morning for us, and despite being kept waiting themselves, they persevered and got the vehicle to us within 24hours of the initial call.
Going above and beyond to help us out and maintain a fabulous commercial relationship

From start to finish the whole process was so easy to do. We uploaded a move and bang it was sorted. the car was collected the following day and delivered on time . They even took 104 photo's of the car for peace of mind. This was brilliant from start to finish !