I actually think these are a good product. But using them, personally, was a big issue. Each time I went to use one I messed up the release and needed a second attempt. Such a shame. Maybe some instru... Ver mais
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Veja o que dizem as avaliações
I bought the charcoal soap for my teenager daughter and she said it works quite effectively. She also loves the Hypa dart patches.
A empresa respondeu
I am really happy with my Carbon Theory journey so far! I first used their charcoal bar years ago and loved it and now that I’m going through another patch of adult acne, I’m finding their other produ... Ver mais
A empresa respondeu
Easy to order. I made up my own box of products, where one gets the option of buying three products and at reduced prices. There is a PayPal option available . The delivery cost is under two pounds,... Ver mais
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Detalhes da empresa
Escrito pela empresa
The newest breakout cleanser, made from natural ingredients including charcoal and tea tree oil. Formulated and made in the UK.
Informações de contato
Reino Unido
- carbontheory.com
4,3
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Charcoal soap quite effective
I bought the charcoal soap for my teenager daughter and she said it works quite effectively. She also loves the Hypa dart patches.
23 de fevereiro de 2026
Resposta da Carbon Theory.
Hi J M,
Thanks so much for your review, so happy your daughter is seeing great results!
Best wishes,
Jamie
Team CT
Really struggled to release each patch
I actually think these are a good product. But using them, personally, was a big issue. Each time I went to use one I messed up the release and needed a second attempt. Such a shame. Maybe some instructions or arrows would be helpful? They’re not cheap, and I’ve nearly finished my pack of 40, but seeing as I only actually used 20 successfully, I’ll need to think carefully about whether I buy again or a different product.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Carbon Theory.
Hi Stephanie,
I’m sorry you had trouble removing the individual patches.
The patches are arranged on perforated plastic strips. Use the dividing line to peel one patch away from the backing; this helps lift the edge cleanly without touching the adhesive or disturbing the other patches. Once the patch is partially lifted, you can gently remove it completely.
I hope this helps!
Best wishes,
Jamie
Team CT
Resposta da Carbon Theory.
Hi Catrin,
We are so pleased to receive your review! Thanks so much
Best wishes,
Jamie
Team CT
Resposta da Carbon Theory.
Hi Adi,
Thanks for taking the time to leave a review for us. We hope you enjoy using your new products.
Best wishes,
Jamie
Team CT
Breakout Spot Pasted turned yellow and watery
I ordered from here about 4/5 weeks ago and have been using the Breakout Control Spot Paste. I saw no real benefits so left using it for a week, I have just gone back to it and the product has turned to pure water, which after 4 weeks is not what I would expect.
I wouldn’t recommend.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Carbon Theory.
Hi Ellie,
I can see that I have already replied to your email regarding this and you were refunded in full already after reaching out to us.
Best wishes,
Jamie
Team CT
I feel like it has improved my acne
I feel like it has improved my acne. I have been struggling with hormonal acne and post avne scarring for quite a while so it was refreshing to find a brand that tackles this effectively.
24 de novembro de 2025
Resposta da Carbon Theory.
Hi Merbear,
We are so happy to hear you have noticed improvements. Thank you for this great feedback!
Best wishes,
Jamie
Team CT
Spot dots
Very prompt with the order , great facial products .My son is 16 and has Acne , and the spot dots are brilliant .Easy to apply and take off .
25 de novembro de 2025
Resposta da Carbon Theory.
Hi Mark,
So pleased your son loves the patches. Thank you for your review.
Best wishes,
Jamie
Team CT
Resposta da Carbon Theory.
Hi Emily,
We appreciate your review, thank you.
Best wishes,
Jamie
Team CT
the face card’s back!
this products just work! oh how I miss thee. by the 2nd bath & routine, I was back to me as if who tf am I right?
25 de novembro de 2025
Resposta da Carbon Theory.
Hi S. Carter,
We love this and are so happy to read your review.
Best wishes,
Jamie
Team CT
Resposta da Carbon Theory.
Hi MF,
Thanks so much for taking the time to leave your review. We are so pleased you love our products.
Best wishes
Jamie
Team CT
Goods arrived late but hope for a good experience
Goods have now arrived and I look forward to the experience
26 de setembro de 2025
Resposta da Carbon Theory.
Hi Petar,
I can see from your tracking your order was delivered to you on 30th September. If this wasn’t received, please do reach out to us via info@carbontheory.com so we can help you further.
Best wishes,
Jamie
Team CT
Super-duper Supasyllic
I am really happy with my Carbon Theory journey so far! I first used their charcoal bar years ago and loved it and now that I’m going through another patch of adult acne, I’m finding their other products fantastic. Essentially I’d say the whole Supasyllic range is just amazing and as a woman in her late thirties, who thought acne was something her teenage body was about, it has helped me reclaim some semblance of my own confidence again. I’m using the day and night serums as well as the overnight paste and they’ve really worked to help stop breakouts in their tracks and reduce inflammation, which has been a big issue. I also love the zap pen.
25 de setembro de 2025
Resposta da Carbon Theory.
Hi Amy,
So great to hear about your experience and we are thrilled the products are working for you!
Best wishes,
Jamie
Team CT
I bought the Niacinamide Facial BAR SOAP
I bought the Niacinamide Facial Cleansing Bar7/16/2025 as I wanted to try something to help minimize my pores.
It is now 10/24 I finished the bar but I did start noticing some redness and now I am fully bumpy with more red spots appearing ALL OVER MY ONCE CLEAR GLOWY FACE.
It burns its tight and itchy. I will never buy this maker again. More product transparency is needed. Being sold as a bar is I am coming to find out is a huge problem to begin with then it comes to the amount of ingredients in each bar.
Don’t buy!! Go for something less chemically damaging
9/30/25
I just sent an email to info@carbontheory like the reply stated. I sent a photo of the damage that has been done to my face… let’s see how they help me…if they help me.
21 de setembro de 2025
Avaliação não solicitada
Resposta da Carbon Theory.
Hi Miri,
We have requested further information from you so we can try to help but unfortunately we didn’t receive a response.
Please reach out to us via info@carbontheory.com so we can try to help you further.
Best wishes,
Jamie
Team CT
I Love Carbon Theory
I love carbon theory products and I wish I had them when I was 15! I have used the charcoal face soap for years and now I use the salicylic acid face soap. The green and orange soaps are good too, and they all last for ages so also an absolute bargain. I wouldn't use anything else! The spot paste is also amazing. Sorts spots out overnight. Their products genuinely work and are well worth it, thankyou for sorting out my skin!
2 de dezembro de 2024
Resposta da Carbon Theory.
Hi Sally,
Thanks so much for your lovely review. We are so happy to hear about your Carbon Theory skin journey!
Best wishes,
Jamie
Team CT
Quick delivery
Quick delivery!
Unlike the first few bars I bought, the last few seem to go very soft once they’ve been used a couple of times.
My boys still love them 👍🏻
9 de junho de 2025
Resposta da Carbon Theory.
Hi Nicky,
We are so happy to hear you and your family love the Anti Breakout bar. While we changed the name and the packaging of the Anti-Breakout Bar a little while ago, it’s still the same product formulation and there wasn’t any change to the ingredients.
The colour, texture and fragrance can vary slightly from batch to batch however, and variations are due to differences in the natural source materials as well as the specific conditions during the activation process. These natural and production-related factors can result in slight shifts.
We’d also like to reassure you that if you’ve purchased your product from us, or from one of our official stockists all our products will meet our quality standards.
If you have any other questions or need further support, we’re happy to help and you can reach out via info@carbontheory.com
Best wishes,
Jamie
Don’t buy
Cloths that were ordered are awful , a complete waste of time and money .
10 de junho de 2025
Resposta da Carbon Theory.
Hi Mrs Otty Gill,
Thanks so much for getting in touch.
We are so sorry to hear you didn’t get on with the cloths. If you’d like to reach out to us for further support finding the right solutions for you, please email us at info@carbontheory.com we would love to try and help.
Best wishes,
Jamie
Resposta da Carbon Theory.
Hi Candice,
Thanks for your great review! We are so happy you love your products.
Best wishes,
Jamie
Team CT
Always love using carbon theory.
29 de maio de 2025
Resposta da Carbon Theory.
Hi Jane,
Thank you for your review, we are so happy you love the products!
Best wishes,
Jamie
Team CT
Good effective products
28 de maio de 2025
Resposta da Carbon Theory.
Hi Lisa,
Thank you for your review, we are so thrilled you are seeing results!
Best wishes
Jamie
Team CT
Resposta da Carbon Theory.
Hi Djs
We really appreciate you taking the time to leave such a lovely review.
Best wishes,
Jamie
Team CT
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