I had a great experience with card saver just change of business set up and when I rang to cancel the boys were excellent
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Veja o que dizem as avaliações
Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... Ver mais
A empresa respondeu
The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees. I guess this makes us feel like valued clients as we were nearing ren... Ver mais
A empresa respondeu
Jamie has strong process knowledge and has been very supportive throughout. From the very beginning, he took ownership of my application and consistently helped me whenever I had doubts. He not only s... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, Reino Unido
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4,7
Excelente
3 mil avaliações
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I spoke with Paul from Cardsaver who…
I spoke with Paul from Cardsaver who took me through some technical procedures. I found him to be helpful, informative and very personable in his manner. A credit to the company.
3 de julho de 2024
Avaliação não solicitada
Excellent service
On receiving contact from a representative from card saver , regarding an issue with our terminal . The problem was resolved quickly and a replacement sent by courier the following day.
26 de junho de 2024
The customer team gave us excellent…
The customer team gave us excellent service and made numerous follow up calls to ensure all that was promised was delivered.
26 de junho de 2024
Avaliação não solicitada
We needed help with the new PAX…
We needed help with the new PAX terminal installation, Paul from customer services made it easy to set up and use. It’s fine at the present.
Many thanks.
20 de junho de 2024
Great Service
I've always received a good service from the team.
I was today helped by Paul, who ensured i had the correct information. Rang me back later on to check that my issue had been sorted.
Thank You Paul for your assistance.
18 de junho de 2024
Had an Ecommerce query today with…
Had an Ecommerce query today with regards to refunding a customer securely. Paul was very helpful and talked me through the process.
Always helpful and can usually resolve queries in one call
Thanks
18 de junho de 2024
Tech support
Tech support at Card saver have always been helpful.
Paul was able to talk me through our problem and go it sorted for me.
Thanks Paul for you help.
T.A.Timms
11 de junho de 2024
Excellent communication through the hub
28 de maio de 2024
Avaliação não solicitada
The online help service was fantastic
The online help service was fantastic, asked questions with multiple choice answers. Each step linked clearly to the correct troubleshooting guide
7 de maio de 2024
Avaliação não solicitada
VERY GOOD AT EXPLAING WHAT TO DO AND…
VERY GOOD AT EXPLAING WHAT TO DO AND VERY HELPFULL
30 de abril de 2024
Paul was great very assertive
26 de abril de 2024
Paul was very friendly and helpful and…
Paul was very friendly and helpful and made sure I could ring back if issues were not resolved, which they were
25 de abril de 2024
Refund password.
I was helped by Paul today, he was very polite and quickly helped with the refund code/password that I required.
swift & easily, couldn't of asked for anything more.
25 de abril de 2024
Resolved issue of payment not going…
Resolved issue of payment not going through with good advice and patient methodical investigation. Avoided potential awkward conversation with customer
10 de abril de 2024
Avaliação não solicitada
Great customer service and very helpful…
Great customer service and very helpful on the phone.
27 de março de 2024
Avaliação não solicitada
Paul
The chap .... Paul I think .... was very helpful and moving forward I just hope the glitch dosen't happen again.
27 de março de 2024
Thank you
Paul was fantastic at helping me resolve an issue with my card terminal.
A follow on call was received on the day as well as the following day to make sure there were no other issues.
22 de março de 2024
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