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Cardiff Gold Avaliações 

578
•
O TrustScore é 5 de um total de 5

4,8

Comerciante de ouro de prata
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service every time... super fast delivery, well packaged and cared for items and top notch quality. Plus, there is very much a personal, family feel to the company and their communications.... Ver mais

Avaliado com 5 de um total de 5 estrelas

i have bought and sold gold with cardiff gold it has always been well handled with knowledgeable staff who will take their time with you so you can make good decisions whether buying or selling.

Avaliado com 5 de um total de 5 estrelas

Perfect. Few issues with Royal Mail delivering but they guys stayed in contact. Completely transparent and made sure I received my order. Thanks guys appreciate it.

Avaliado com 5 de um total de 5 estrelas

First time buyers so were a little unsure about our change of focus with our savings. Appreciated the professional and unhurried manner of the staff member, especially as she answered our questions wh... Ver mais

Detalhes da empresa

  1. Comerciante de ouro de prata

Escrito pela empresa

Cardiff Gold are a precious metal dealer in the heart of Cardiff. We Buy, Sell & Trade all types of precious metals including Gold Silver Platinum and Palladium. Plus Watches, Whiskey, Jewellery and much much more

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

578 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(578)

304 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

One of the best bullion dealers I have…

One of the best bullion dealers I have ever used. Great prices with free post.Have many great collectibles from great mints .Very fast delivery and well packaged.Will continue to use this dealer.Dan at Cardiff Gold is a great guy and if you ever need advice he sure is the one to talk to.

30 de dezembro de 2025
Avaliado com 1 de um total de 5 estrelas

WARNING! Misdescribed and Unhelpful

I recently purchased an 'Invincible' 1oz silver foil from Cardiff Gold. The item was clearly advertised as having a mintage of only 500. However, the item delivered is from a mintage of 1,000. In the world of silver collectibles, the mintage figure is the primary driver of value and rarity.
​When I raised this with their team, they acknowledged the 'administrative error' but refused to offer any price adjustment or compensation. Their justification was that the value is based on 'intrinsic metal content,' which is completely irrelevant for a numismatic item sold at a high premium over the spot price of silver.
​Furthermore, they were initially dismissive of my right to an insured return for misdescribed goods, which is a breach of the Consumer Rights Act 2015. While a return label was eventually provided, the refusal to take accountability for misleading advertising is a red flag for any collector. They also acted as if they were doing me a favour by telling me to initially return it at my own expense. I had to explain how consumer rights law actually works before getting anywhere. As a result, I have been forced to report this matter to Trading Standards and the Advertising Standards Authority (ASA).

Be very careful checking their mintage descriptions before you buy or preferably buy elsewhere, unless you are confident you have researched the item you are buying.

1 de janeiro de 2026
Avaliação não solicitada
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Resposta da Cardiff Gold

Dear Thomas,

Thank you for your feedback. We sincerely apologize for the typographical error in the product's text description. At Cardiff Gold, we strive for total accuracy, and as soon as you brought this to our attention, we corrected the listing.

It is worth noting that the correct mintage of 1,000 was clearly visible in the official product photography on the listing at the time of purchase. While this does not excuse the error in the written description, we believe it demonstrates that there was no intent to mislead.

As we have communicated privately, we are committed to our obligations under the Consumer Rights Act 2015. To resolve this, we have provided you with a pre-paid return shipping label for a full 100% refund.

While we understand you would prefer to keep the item at a discounted price, we do not offer partial refunds as a matter of policy. Our offer of a full refund remains open should you wish to return the item using the label provided.

Kind regards, The Cardiff Gold Team

Avaliado com 5 de um total de 5 estrelas

3rd purchase

This is my 3rd purchase from Cardiff Gold and I am as pleased today as I was the 1st time.
Very easy and straight forward transactions. Every item 100% quality, honest and trustworthy.

29 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

I bought a coin box .

I bought a coin box .

They were expecting me . A member of staff attended to me , and the member of staffto whom I spoke to on the telephone came out to see me .

A member of staff also changed my coin capsule for one that fitted their box .

Very good service.

24 de novembro de 2025

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