Cards2Cash Avaliações 

277
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Their FAQ say they verify every gift card before listing it - so how is it possible to buy two expired gift cards? Then they don't refund as instructed but credit to your account and lock it afterward... Ver mais

Avaliado com 4 de um total de 5 estrelas

1st time using cards2cash as my normal cardyard site didn't have any gifts cards I needed. Well I've brought a £50 amazon gift card only for it to already been redeemed by another account. Still... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding company with top notch customer service. I've only ever purchased gift cards from them, rather than selling any so cannot comment on that but the buying process is brilliant. Codes arrive... Ver mais

Avaliado com 5 de um total de 5 estrelas

RESOLVED WITHIN 24 HOURS! Therefore rating adjusted. I signed up after watching on Dragon's Den. I purchased my first gift card - a £1000 IKEA gift card for a purchase I need to make. I then... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Comércio online

Escrito pela empresa

Cards2Cash is the easy way to buy and sell unwanted gift cards without any fuss. Want to save money with genuine discounts? Or have a gift card you’d rather turn into cash? We make it quick, clear and reliable. Whatever you’re after - saving or earning - we’re here to help. Head over to our website for an instant quote in seconds.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

277 avaliações

5 estrelas
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2 estrelas
1 estrela

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Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,5

Todas as avaliações

(277)

59 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

sell expired gift cards then deny refund

Their FAQ say they verify every gift card before listing it - so how is it possible to buy two expired gift cards? Then they don't refund as instructed but credit to your account and lock it afterwards so you couldn't even spend the money anymore. AVOID AT ALL COSTS.

27 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I bought 2 next cards for £190 never got them

I bought 2 next cards for £190. Money taken out of account . Money left my account and only thing that's showing is that fulfilment failed against transaction. Contacted cards for cash 3 days ago and had no response for the business . Stay away from this scam.

Edit 28.10.2026 this is a scam most likely. Today I received an email from their "customer support"asking for screenshots of transactions leaving my bank account. Use at your own peril.

28 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible experience

Horrible experience. I have bought 3 Apple gift cards worth over £460 all were already redeemed. When I submitted a refund request, I was asked to provide further photos which I did but then no response. I had to contact them again then got a response asking to wait 3 days. After more than 3 days sent another email no response. Then sent another request, no response. I am still waiting for the refund of my money and they are just ignoring.

29 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Brought 3 gift cards all used!

Brought 3 £20 Xbox gifts cards every single one of these were used! Reported them as used and was told 24 hours for a response but here I am 24 hours later and nothing!

Honestly Xbox gift cards can be easily checked before being used so there's no excuse for this. I want my gift cards sent asap.

Update: finally heard back and all they want to do is offer me a refund and advised I buy another gift card. Honestly This company is a joke you could have at least as a good will journey offered me £60 the value I was actually after. Especially when you could have just brought a voucher yourself to make this right.

27 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Invalid vouchers

Bought 2 Boohoo vouchers. Tried to use both of them on the same day I bought them and neither of them are valid. What a waste of time. Please refund my money ASAP and consider doing better checks in future as looking at other reviews, this seems to be a common occurrence.

26 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Card purchased but had been redeemed

Purchased a £30 apple gift card , code has already been claimed , have submitted proofs that I cannot redeem the card now constantly being told to wait for the problem to be resolved. If the card can’t be redeemed then just refund or substitute cards of a similar value. Not sure if the dragons back this method of doing business

20 de outubro de 2026
Avaliação não solicitada
logotipo da Cards2Cash

Resposta da Cards2Cash

Hi Gavin,

Thank you for your review. I apologise that you were not happy with the service you received.
I have taken a look at the ticket that was raised and can see that we investigated the issue and provided you with a refund within 3 days of the issue being raised.
While we usually aim to be able to resolve any issues within 48 hours, sometimes this can take longer if we need to contact a third party.

Again, I am sorry for any inconvenience that was caused by this.
Our customer service team are always happy to help.

Kind regards,
The Cards2Cash Team

Avaliado com 5 de um total de 5 estrelas

Customer service that went above and beyond

I have bought many cards from cards to cash without any issue however recently I had an issue that I reported to customer services . Although the issue arose after the 14-day guarantee period they looked into the issue and it was resolved in the reasonably timely manner. On discussion with my bank they informed me that they had thousands of customers that use this company and have never had an issue reported. In all my interactions I have found them to be polite and professional and willing to help where possible and on this occasion go beyond their basic normal good service. If you are considering using this company I would they are very good at what they offer. If you do your due diligence which you are doing by reading these reviews read the company terms and conditions fully and you will soon be saving on all your shopping

22 de julho de 2026
Avaliação não solicitada
logotipo da Cards2Cash

Resposta da Cards2Cash

Hi Norman,

Thank you so much for the 5 Star review.
We appreciate your honesty, and are happy that you found our customer service team to be helpful.
As always, please contact us with any issues and we will endeavor to resolve them as promptly as possible.

Kind regards,
The Cards2Cash Team

Avaliado com 1 de um total de 5 estrelas

This company is a scam

This company is a scam. do not believe the dragons den BS.
I bought an apple gift card and it was used.
Do not trust them, Believe the reviews. everything is documented and they will be reported to the police

7 de outubro de 2026
Avaliação não solicitada
logotipo da Cards2Cash

Resposta da Cards2Cash

Hi Em,

We apologise that you were not satisfied with the site. Unfortunately, sometimes we do experience issues with some of the cards that get listed, but our customer service team are happy to help resolve any discrepancies.
Please contact us via live chat or email, so that we can discuss your concerns.

Kind regards,
The Cards2Cash Team

Avaliado com 4 de um total de 5 estrelas

Card already redeemed

1st time using cards2cash as my normal cardyard site didn't have any gifts cards I needed.

Well I've brought a £50 amazon gift card only for it to already been redeemed by another account. Still waiting to hear back from cards2cash to see if I get my money back. Will be back to update this review on that outcome. 1 STAR

EDIT .. Got a full refund issued back within 24hrs now 4 stars, would of been 5 if I didn't have the issue in the first place

6 de outubro de 2026
Avaliação não solicitada
logotipo da Cards2Cash

Resposta da Cards2Cash

Hi Chris,

Thank you for the 4 Stars.
Although we check each gift card before listing it on the site, sometimes we do encounter issues. We always aim to get any issues resolved as soon as possible, usually within 48 hours.
We appreciate your honest feedback and hope you continue to use the site.

Kind regards,
The Cards2Cash Team

Avaliado com 5 de um total de 5 estrelas

High cost order... Incorrect gift card issued

RESOLVED WITHIN 24 HOURS! Therefore rating adjusted.

I signed up after watching on Dragon's Den. I purchased my first gift card - a £1000 IKEA gift card for a purchase I need to make. I then went to view the gift card and this turned out that I had been sent a £25 Primark gift card - completely different. Contacted live chat who was no help what so ever and advised they will look into it and send me the right one within 48 hours.... still waiting but this should not be happening especially with such an high cost order.

I've since purchased 2 low cost Argos gift cards to test it further and give it a second chance and both have been sent instantly and both the correct card / amount.

It may be a genuine mistake however I feel that the customer service need to act quicker and provide a better response / update ASAP with such high cost orders.

I will continue to live chat / email until this is resolved and then may update/change my review to a 4/5* depending on the outcome.

5 de outubro de 2026
Avaliação não solicitada
logotipo da Cards2Cash

Resposta da Cards2Cash

Hi Jordan,

Thank you for the review.
Unfortunately, one of our team had made an error when providing the image of the gift card for you. As mentioned in our reply to your email, this is not our usual standard of service.
Our customer service team resolved the issue in just over 12 hours. Please be advised that issues such as this can usually be resolved almost immediately, it was unfortunate though that this occurred while our offices were closed for the evening.

If you wish to discuss anything further, or have any future queries or complaints, please reach out to our customer service team, who are happy to help.

Kind regards,
The Cards2Cash Team

Avaliado com 5 de um total de 5 estrelas

Easy to use and pay on the date given…

Easy to use and pay on the date given when selling cards

1 de outubro de 2026
logotipo da Cards2Cash

Resposta da Cards2Cash

Hi Mark,

Thank you for the 5 Stars! We are pleased that you have found the site easy to use.
If you do require any assistance, please reach out to our customer service team.

Kind regards,
The Cards2Cash Team

Avaliado com 2 de um total de 5 estrelas

Should offer new customers a discount…

Should offer new customers a discount code

1 de outubro de 2026
logotipo da Cards2Cash

Resposta da Cards2Cash

Thank you for the review!
We currently have a referral scheme, which provides both parties with a discount. We also offer a savings reward after you have saved £400 with us.
We can certainly look into seeing if offering a new customer discount is viable.
We appreciate the feedback.

Kind regards,
The Cards2Cash Team

Avaliado com 3 de um total de 5 estrelas

Wanted to use

Wanted to use. But when I tried to join know way to put date of birth was to spend ten minutes clicking the date

25 de setembro de 2026
Avaliação não solicitada
logotipo da Cards2Cash

Resposta da Cards2Cash

Hi Steve,

Thank you for sharing. I have passed this along to our tech team to see if there is anything we can do to make the sign up process easier and quicker.
Our customer service team are always happy to help, should you need them.

Kind regards,
The Cards2Cash Team

Avaliado com 5 de um total de 5 estrelas

Reliable

Great service

2 de setembro de 2026
logotipo da Cards2Cash

Resposta da Cards2Cash

Thanks for the 5 Stars Eva!

Kind regards,
The Cards2Cash Team

Avaliado com 5 de um total de 5 estrelas

Really good customer service and great platform to sell gift cards and vouchers

Really good customer service. I had a problem and Stefani was very responsive and helpful.

The platform is really good.

I do think they should send a notification when the voucher is sold.

1 de setembro de 2026
logotipo da Cards2Cash

Resposta da Cards2Cash

Thank you for the great review!

We will take your feedback into consideration and see what we can do. We always appreciate our customers expressing ways to help us improve!

Kind regards,
The Cards2Cash Team!

Avaliado com 5 de um total de 5 estrelas

Sold 3 gift card now with Cards2Cash…

Sold 3 gift card now with Cards2Cash and have always found they pay promptly, the website is modern and easy to use.

Never had to contact support, so can't comment on that but I would recommend.

30 de agosto de 2026
Avaliação não solicitada
logotipo da Cards2Cash

Resposta da Cards2Cash

Hi Harrison,

Thank you for the 5 Star review!
Our team are always ready to help, should you need us!

Kind regards,
The Cards2Cash Team

Avaliado com 1 de um total de 5 estrelas

Not good

Not good, i come from Germany and i cant verified because only United Kingdom and irleand documents accept and then i cant buy gift cards or sell.

24 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t buy from this company

Don’t buy from this company, it’s a scam.
I got a gift card to VUE cinemas and it just doesn’t work and the just says the balance is available and they can’t do anything about it.
They just get your money and you are left without any support.
Scam, be careful. I always get my gift cards from cardyard and the 2 times I had issues they solve the problem straight away.

22 de agosto de 2026
Avaliação não solicitada

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