Care Circle Avaliações 

12
O TrustScore é 4 de um total de 5

4,1

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Detalhes da empresa

  1. Serviço de assistência médica domiciliar
  2. Agência de enfermagem
  3. Terapeuta ocupacional
  4. Fisioterapeuta
  5. Enfermeira registrada

Escrito pela empresa

Care Circle is a trusted UK care provider with a strong presence across Cambridge, Newmarket, Essex, Suffolk, and Norfolk. We specialise in live-in care, one-to-one care, complex home care, and healthcare staffing support. Our complex care services include wound care, tracheostomy care, brain injury support, learning disability care, autism support, respite care, and tailored care at home. As a CQC-registered provider with ISO 9001 and TDDI accreditations, we are committed to delivering safe, reliable, person-centred care by trained, compliant, and compassionate staff. Our priority is to give families, clients, and healthcare partners quality care, peace of mind, and dependable support when it matters most.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

12 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,1

Todas as avaliações

(12)

12 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A wonderful staffing agency- where care and quality really matters.

I have been working alongside Care Circle for Approx. 3 years. I focus on turn around of services that are experiencing challenges. Usually and from experiences, there have been staffing issues in these services. Care circle have provided exemplary staff and this has supported service improvement. On a number of occasions Care Circle colleagues have been the majority of staff within the service whilst there is a recruitment drive on-going. The staff provided are caring, knowledgeable and trained to a high standard. The staff are respectful, and can work with minimal direction, the staff work well as a team or on their own.

The operations team understand the challenges and the pressures that this can cause, they are supportive and any issues are dealt with swiftly. The team provide a full compliance report, and staffing profiles that are quality monitored and always reviewed on time, inline with CQC requirements. There is a portal where the team members can be booked, and block booked for longer term usage. Invoices are logged for an easy audit trail if needed.

I am very grateful to the whole team at Care Circle and their wonderful team members, as I embark on another service improvement, I am very proud to have them on board again to support with this. Thank you so much.

1 de julho de 2026
Avaliação não solicitada
logotipo da Care Circle

Resposta da Care Circle

We are truly grateful to receive such a thoughtful review.

At Care Circle, our aim has always been to provide reliable, caring and well-trained staff who can step in with confidence, support service improvement, and work alongside providers during challenging periods.

This feedback means a great deal to our whole team, especially because it recognises not only the quality of our care staff, but also the work behind the scenes — compliance, communication, booking support, audit readiness and responsive operations.

Thank you, Donna, for your kind words and continued trust in Care Circle. We are proud to support services that are working hard to improve outcomes for the people they care for.

Avaliado com 5 de um total de 5 estrelas

Very helpful with personal…

Very helpful with personal circumstances, really thanks ☺️

1 de setembro de 2025
Avaliação não solicitada
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Resposta da Care Circle

Thank you for your feedback, Jocksin. It's good to hear that we have been helpful to your needs.

Avaliado com 4 de um total de 5 estrelas

They go above and beyond to support the…

They go above and beyond to support the care home and always at short notice. Take advise and action concerns immediately whilst u see standing current situations. Friendly staff and very professional

19 de junho de 2026
Avaliação não solicitada
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Resposta da Care Circle

Thank you, Lisa, for your kind words. We appreciate feedback. We ensure maximum support to our colleagues and clients to enhance the relationships.

Avaliado com 1 de um total de 5 estrelas

Very Very Bad experience

I was hired and told me that they will give lots of hours. But they can't even give me even 20 hours per week. I was struggling with the job and even there was not a shift update. Always call me on the spot for the shift. I don't know about other areas, But I was working in Norwich, All the staff there have the same experience. Very very bad experience. I don't prefer anyone to join care circle.

9 de maio de 2026
Avaliação não solicitada
logotipo da Care Circle

Resposta da Care Circle

Thank you for taking the time to share your feedback.

We are sorry to hear that your experience did not meet your expectations. As a temporary staffing agency, available shifts depend on client requirements, location, demand, and short-notice bookings from care providers. Because of this, agency work may not always provide fixed or guaranteed weekly hours.

We also place strong importance on staff reliability, performance, availability, and continuity of care when allocating shifts. Where concerns arise, we always encourage staff to contact our office team directly so that we can review the matter properly and support them wherever possible.

We would be happy to discuss your concerns further and clarify any misunderstandings regarding shift availability and agency working arrangements. Please contact the Care Circle team directly so we can look into this and assist you appropriately.

Avaliado com 5 de um total de 5 estrelas

The carers allocated to covering 1:2:1…

The carers allocated to covering 1:2:1 care are professional, polite, caring and understanding of the needs of our resident.
It is a pleasure to have them.

17 de junho de 2026
Avaliação não solicitada
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Resposta da Care Circle

Thank you for your feedback. We appreciate your taking the time to add kind words.

Avaliado com 5 de um total de 5 estrelas

Night care

Care circle have been providing night care for my Mum lately. We have found every carer to be kind and attentive, nothing is too much trouble. Wonderful team

5 de maio de 2026
Avaliação não solicitada
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Resposta da Care Circle

Thank you very much for your feedback about Care Circle. We consistently deliver the best possible care to our service users.

Avaliado com 5 de um total de 5 estrelas

Great Agency

We have been working with Care Circle for several months and have found them reliable and very helpful when we are faced with short notice absence.
The care team are very good and work well with our own care team making the experience for our residents a positive one.

5 de março de 2026
Avaliação não solicitada
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Resposta da Care Circle

Thank you very much for your feedback about Care Circle. We consistently deliver the best possible care to our service users.

Avaliado com 5 de um total de 5 estrelas

The staff are kind

The staff are kind, professional and genuinely caring, always treating resident with dignity and respect.

5 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Care Circle

Thank you very much for your feedback about Care Circle.

Avaliado com 5 de um total de 5 estrelas

supportive

The staff are very supportive and respectful. The best recruitment agency I’ve ever worked with.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Care Circle

Resposta da Care Circle

Thank you very much for your feedback about Care Circle.

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