Care Medical Source Avaliações 

203
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered two wheelchair tires and two inner tubes for a friend. They came in about a week or so, I wasn't watching the days. The best thing was that he had called the local suppliers and couldn't fin... Ver mais

Avaliado com 5 de um total de 5 estrelas

My delivery was accidentally delivered to the wrong address, which we discovered just after a stressful doctor appointment. Before we figured out it was on a neighbor’s porch, Heather was soothing m... Ver mais

Avaliado com 5 de um total de 5 estrelas

I researched a handful of companies for my wheelchair accessories and Care Medical Source was the best site that I found. Very easy navigating the site and great prices. Update: I received my order... Ver mais

Avaliado com 5 de um total de 5 estrelas

My Quickie 2 needed new armrests. One of my pet peeves for any disabled person is equipment in poor repair; we are worth having our 24/7 stuff in excellent shape! I ordered armrests I thought would... Ver mais

Detalhes da empresa

  1. Fornecedor de Equipamentos médicos
  2. também em
  3. Farmácia
  4. Loja de Artigos Hospitalares
  5. Loja de cadeiras de rodas

Informação fornecida por fontes externas variadas

From wheelchairs and replacement parts to bath safety equipment and urological supplies, we’ve got the products you need! While we will always offer you the highest quality equipment and supplies at discounted prices, we also want to provide you with far more - real customer service from our friendly product experts! Shop Care Medical Source for superior customer service, low prices and no sales tax! Flat rate or free shipping within the contiguous United States!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

203 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(203)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

The so-called "extra" gel inserts are…

The so-called "extra" gel inserts are useless! A simple soft pinch and you feel NO gel. What good is 1/2 empty gel sacks that provide ZERO pressure relief when sat on? There was a time that Jay, the company who makes these wheelchair cushions cared about their products. Now you buy a $450 cushion that bottoms out from day one and instead of fixing that problem they sell you more products that do nothing but steal your money. I've been paralyzed since 1992 and I've NEVER had such a terrible cushion or customer service experience. I have no health insurance and I'm on a very limited budget due to my injury and therefore I cannot just but ANOTHER cushion until I save up...AGAIN. I will never buy another Jay product, ever!! I can't believe how far this company has fallen. It's sad that they know that us wheelchair users have limited options & they use that against us to overcharge for the items we need to survive, literally!! I've had to stay in bed most of the day now because my new cushion and $60 worth of extra gel packs do nothing! I'm literally sitting on the foam cushion base within a minute of taking the cushion apart to move the gel around praying that it somehow helps...it never does. I'm 44 and stuck in bed for trusting the wrong company.

25 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service and support

Outstanding service and support. We needed an emergency replacement part that wasn’t a stock item and they placed order direct with manufacturer with priority shipping at no extra charge. I had to place a second order the next day and without calling them it too got shipped priority!! Couldn’t ask for better service. Evan had live communications throughout the processing of the first order with them keeping me updated. Great customer service!

21 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I got a great deal and I received my…

I got a great deal and I received my order on time.This is my first time ordering for this company and I'm very pleased. My local medical supply company quote was much higher than Care Medical Source.I guarantee I'll be doing more business with Care Medical Source in the future.

21 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was very happy with my shopping…

I was very happy with my shopping experience with Care Medical Source. I realized I order an incorrect item and Heather was very helpful in ordering the correct item and assisting me in returning the incorrect item.

14 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Quickie 2 needed new armrests

My Quickie 2 needed new armrests. One of my pet peeves for any disabled person is equipment in poor repair; we are worth having our 24/7 stuff in excellent shape!
I ordered armrests I thought would work, but they did not fit. I called the company and they did some research, figured out what would fit, and effected an exchange. I am a fan and will definitely use Care Medical Source again.

18 de outubro de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

came 15 min early

came 15 min early, still waited over a hour for first appointment

16 de outubro de 2019
Avaliação não solicitada
logotipo da Care Medical Source

Resposta da Care Medical Source

Hello Mr. Pfeifer,

We do see that you placed an order on our website for some wheel locks in September but I am afraid you may have us confused with another company in terms of your review. We are located in Portland, Oregon and are an online supplier of home medical equipment and supplies. We do not have a retail location and we do not offer "appointments".

We do thank you for your business and hope we can continue to assist you with your home medical equipment needs in the future.

Thank you,
- The Care Medical Source Team

Avaliado com 1 de um total de 5 estrelas

Not satisfied at all!

On October 4th at 8:59 a.m Oregon time, I ordered a pair of clothing guards for my wheelchair. They arrived on October 14th, tried to fit them to my wheelchair, they are not going to work for me because they are to small in height & length. I would not recommend this product. I'm going to return the product on October 15th, and hopefully I will get back the money I've spent.

15 de outubro de 2019
Avaliação não solicitada
logotipo da Care Medical Source

Resposta da Care Medical Source

Hello Mr. Crabtree,

We are so sorry to hear that you are unsatisfied with your shopping experience at Care Medical Source. We always strive to provide the best possible products, pricing and customer service.

We have reviewed your order and the reason for the delayed shipping was that the fabric side guards you ordered were sent to you directly from the manufacturer as we did not have those in stock. We do apologize for the delay.

As far as the side guards not working for your wheelchair we always recommend that you call and speak to one of our Product Experts prior to ordering so they can ensure you are ordering the correct item as most often wheelchair parts and accessories are very specific to the exact make and model of wheelchair you have.

We hope that we can be assistance for your home medical equipment and supply needs in the future.

Thank you,
The Care Medical Source Team

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