Ordered a mocha table and LED mirror, amazing / really quick delivery & the quality of the products is amazing I’d definitely order from Carme again and recommend the website to others. Had to use cus... Ver mais
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Veja o que dizem as avaliações
Really pleased with the product and the customer service was second to none. Had a slight bit of damage to a drawer on my dressing table when it was delivered, so I emailed them and they replied withi... Ver mais
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I’m very happy with my mirror from Carme Home. The mirror is stylish, well made, and exactly as described online. It feels good quality and looks great in the space I bought it for. Delivery was... Ver mais
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The corner of the dressing table was damaged, and some of the paint had chipped off on the back. While assembling the legs and tightening the screws, I could hear the wood cracking. The edges of the d... Ver mais
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Detalhes da empresa
Escrito pela empresa
We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!
Informações de contato
Unit A13, Eagley House, Deakins Business Park, Blackburn Road, Egerton , BL7 9RP, Manchester, Reino Unido
- hello@carmehome.com
- carmehome.com
4,3
Excelente
642 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da CARME HOME
Hello Trevor,
We are so glad to know you love our Sophia Grey Dressing Set. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
I contacted customer services and their…
I contacted customer services and their response was very quick and they dealt with my query professionally and speedily - I would definitely recommend purchasing from this company
6 de agosto de 2025
Avaliação não solicitada
Resposta da CARME HOME
Hello Carol,
We are so glad to hear from you. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Beautiful product; good value
Beautiful product; it’s partially assembled already which helps user.
The cabinet can still be wall mounted. It’s high quality and good value for money. Looks great with the lights on!
8 de agosto de 2025
Avaliação não solicitada
Resposta da CARME HOME
Hello ,
We are so glad to hear from you. We are happy to know you love your cabinet. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
All was good except didnt know legs of…
All was good except didnt know legs of table would need to be added.This was difficult.
4 de agosto de 2025
Resposta da CARME HOME
Hello ,
We are so glad to hear from you. We are happy to know you love your new dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Quality products I keep coming back for me…
Quality products (I keep coming back to them and buying extra bits and all of the items have been really well made, packaged brilliantly and look lovely)
Delivery has been super speedy and communication spot on
Highly recommended these guys for their products and level of customer service
4 de agosto de 2025
Resposta da CARME HOME
Hello ,
We are so glad to hear from you. We are happy to know you love our products. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Absolutely Awful Experience
Absolutely Awful Experience – Avoid at All Costs!
I bought a dressing table from Carme Home for £185, and I seriously regret it. What I received was an absolute mess. The table came with scratches all over, chipped corners, awful paintwork, and the stool was ripped with huge scratches on the legs—both the stool and the table legs were completely battered.
I reached out to their customer service, expecting a solution, and all they offered was a £60 refund and told me to keep the damaged item. That’s insulting! The whole set isn’t even worth £30, let alone what I paid. It’s shocking that they even thought that was acceptable.
To top it off, their customer service is completely useless slow to respond, unhelpful, and just didn’t seem to care at all about resolving the issue properly.
I highly DO NOT recommend Carme Home. Save your money, your time, and your patience shop elsewhere.
29 de julho de 2025
Avaliação não solicitada
Resposta da CARME HOME
Hi Melisa,
We are sorry to have the Table arrive faulty. However it is not 100% fair that we offered no solution. Your initial email give clear instruction that you would like the parcel return & refund. Our customer service response your complaint immediately with Discount offer or Refund? You say you would only pay £30 to keep the product in which we don't feel anything insulting. We tried to make a reasonable discount offer of 30% off to keep the table. Again, you got all the right to take it or stick to full refund. After you make the decision to return, we arrange the booking immediately as per request.
We understand all the frustration & inconvenience brings to you. But that is never any delay nor intention of insult to resolve your problem. Hope you can understand.
Best Regards,
CARME HOME
Beautiful console table
I thought the items looked almost too good to be true on the website but decided to take a risk.
The console table ‘Claudia’ is beautiful, classy and has legs that make it look chic. Each drawer is lined with a soft foam and I’m really happy with this item
3 de agosto de 2025
Avaliação não solicitada
Resposta da CARME HOME
Hello ,
We are so glad to hear from you. We are happy to know you love “Claudia" console table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Dressing table set …plus extra LED mirror
Ordered a dressing table set to include stool and mirror . Really nice and happy with the goods. Just wish the LED mirror was swivel and the stool and dressing table higher. Looks nice though.
Also ordered a large oval LED mirror that does swivel for another room. Really nice.
14 de julho de 2025
Resposta da CARME HOME
Hello Tina,
We are so glad to hear from you. We are happy to know you love the dressing table & LED mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Resposta da CARME HOME
Hello Colette,
We are so glad to hear your granddaughter love our Ava Mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Great service! Great product!
Myself and my husband screwed the legs on to our dressing table the wrong way and Amos in customer service was excellent even writing on a Sunday to tell us what to do and was even prepared to replace it.
Now it’s all done and actually it’s a simple job the dressing table looks beautiful! Great company, great service great product
5* all round!
6 de julho de 2025
Avaliação não solicitada
Resposta da CARME HOME
Hello Nicola,
We are so glad to hear from you. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Great customer service
Experienced a difficult delivery where Parcel Force just couldn't get it right. Customer service responded quickly and efficiently and followed the process through to the end delivery point without me having to prompt them. Ordered the Elsie mirror - dressing table mirror of my dreams, I love it.
5 de julho de 2025
Avaliação não solicitada
Resposta da CARME HOME
Hello O'Toole,
We are so glad to hear from you. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Resposta da CARME HOME
Hello Paulene,
We are so glad to hear from you. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
The designs are nice but i wasn't happy…
The designs are nice but i wasn't happy about the quality in general plus one of the items i ordered was missing one thing...but i have to say the customer support was amazingly helpful and fast...
23 de junho de 2025
Resposta da CARME HOME
Hello Seif,
I am sorry for the missing part found. As per discuss, we would arrange spare ship next week. We will send over the spare tracking once ready. Do you require further assistance, please feel free to contact our customer service directly.
Have a nice weekend.
Best Regards,
CARME HOME
The quality wasn’t as good as expected…
The quality wasn’t as good as expected quite a cheap item from china when it arrived.
23 de junho de 2025
Resposta da CARME HOME
Hello Sharon,
We are sorry to hear you were not satisfied with the product. Is that any quality issue found? Would you feel free to contact our customer service at hello@carmehome.com via email?
Best Regards,
CARME HOME
I had a problem with a mirror door on a…
I had a problem with a mirror door on a bathroom cabinet I bought from Carme Home, through Amazon.
I tried to contact through Amazon, which was useless.
I ended up contacting Carme Home directly and they replaced the door with absolutely no problem.
All correspondence has been extremely friendly and efficient.
24 de junho de 2025
Avaliação não solicitada
Resposta da CARME HOME
Hello Thomas,
We are so glad to hear from you. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Purchased a dressing table and chair…
Purchased a dressing table and chair for my partner for her birthday. The quality of the product was terrible. The wood is of extremely cheap quality and peeling, and chipped in several places.
I had 2 new drawers sent out, every one of them had flaws and quality issues. In the end I just gave up asking for a replacement. The didnsend out replacements but each one had issues. 2 stars given instead of 1 because their customer service do try to replace the faulty products.
6 de junho de 2025
Resposta da CARME HOME
Hello Vickram,
We are sorry to see the replacement still not in prefect condition. Would you be mind to contact our customer service to offer you any solution?
Best Regards,
CARME HOME
Easy company to deal with
Easy company to deal with. Product is lovely, exactly as described.
13 de junho de 2025
Resposta da CARME HOME
Hello Lisa,
We are so glad to hear you love your new LED mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Reccomend
I’ve bought 3 dressing tables from this company. The quality has been excellent and they were swift in sorting out an issue I had with 1 of them. Definitely recommend
17 de junho de 2025
Avaliação não solicitada
Resposta da CARME HOME
Hello Shaz,
We are so glad to hear you love your new dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Very happy with our new mirror
Very happy with our new mirror. Great quality product and very fast delivery. Will definitely purchase again.
3 de junho de 2025
Resposta da CARME HOME
Hello Evans,
We are so glad to hear you love your new mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Resposta da CARME HOME
Hi Nic,
Our Customer Service had emailed you, would you kindly check your junk box?
Or you may contact us via email at hello@carmehome.com
Best Regards,
CARME HOME
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