Tom was more than helpful throughout our purchase. Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be l... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Tom was more than helpful throughout our purchase. Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be l... Ver mais
A empresa respondeu
Initial contact was helpful, polite and quick, there was also no ‘hard sell’ but I was sent a quote which was followed up a few days later with a friendly check to see if I wanted to proceed, again... Ver mais
A empresa respondeu
£3000 of carpets arrived with no warning to our house that was being renovated! I repeatedly emailed to say we needed 24 hrs notice to make room and get someone there! The delivery people emailed me 4... Ver mais
Honestly, I was sceptical about ordering Amtico from an online retailer - it's a lot of money if it doesn't arrive or if its poor quality, etc, but was very happy with this company. I requested multip... Ver mais
A empresa respondeu
Providing you with the high quality flooring brands you love at unbeatable prices. That's what we're all about at Premier Carpet & Flooring Online. Our team has worked within the flooring industry for over 20 years, and within that time we've built a list of enviable supplier contacts, manufacturing high quality carpets, wood, laminate and LVT flooring for the British public. Thanks to the long-standing relationships we have with our suppliers, along with the capacity to purchase our stock in bulk, we are able to provide a multitude of high quality flooring brands direct to home owners online. This enables us to pass great savings onto our customers, all whilst providing excellent customer service within our showroom and online.
Unit 17 Great Western Business Park, McKenzie Way, WR4 9GN, Worcester, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Emily went above and beyond to help me get the replacement floor boards I needed
Very grateful
We were very happy with Tapi carpets and their staff. just awaiting it to be fitted
This company has some excellent reviews which led me to give them a go for a quotation.
However when I requested a quotation we were let down. The font of office were excellent. We were told a guy who’s a fitter for them, named Olly would call me back . After three days and numerous calls to chase up, I was told. He’s busy, so you will have to wait !!!
As the guy is a contractor how can Premier Flooring allow their brand equity be destroyed by a contractor??
I ordered boxes of laminate on line and the stock count was incorrect on the website. Shane contacted me to apologise for their error and issued a refund. I re-ordered a different Laminate which arrived promptly. Very pleased with my purchase.

Resposta da Premier Carpet & Flooring Online
Poor delivery service for tradesmen when we have jobs booked in. No where near quick enough turn around time for materials

Resposta da Premier Carpet & Flooring Online
Great service and communication all around. Could not fault a thing and Shane was super helpful.

Resposta da Premier Carpet & Flooring Online
Very good service and good ptoduct.
Quick delivery.

Resposta da Premier Carpet & Flooring Online
Shane was fantastic and helped me sort out my flooring crisis. He even organised it so that I could collect it direct from the manufacturer the next day.
The flooring itself is great and I am very pleased with all the help and advice that they were able to give.

Resposta da Premier Carpet & Flooring Online

Resposta da Premier Carpet & Flooring Online
A great company. Very responsive, excellent customer service and competitive pricing.
This is the second time I have bought from them.

Resposta da Premier Carpet & Flooring Online
Professional, tidy , on time great fitting by Ben team.The whole process have been good.
Excellent communications and quotation. Were very accommodating with delivery which was super-fast. Product exactly as stated.
Excellent service needed 2 extra planks to fit under toilet when changed for new one. Coming from Germay supplied free of charge.BIG THANKS.
Very quick and efficient in sending the samples.
We dealt with Tom, who was so helpful, advising us and keeping us informed about the product we bought. These guys were really proactive in letting us know that stock was ordered and when it would be on its way
Very pleased with Premier flooring.
Shane in the showroom was very helpful and an excellent and diligent job performed by Ben the fitter.
From start to finish the whole process was faultless.
We chose Premier Flooring as had Ben come round to quote and felt he was the person we wanted to fit our floor.
We have now had it fitted and we were very happy with Ben's approach to the job. He ensured that we were happy at each step of the way and even stayed late on the final day to ensure the job was finished. He has also followed up several times to check that it is all still OK......... he's not a bad singer either !
Thanks Ben
Really pleased with new Karndean fitted by Ben.
Great showroom and staff, and good communication through a few issues.
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