Посчастливилось побывать в Чехии. Воспользовались услугами компании cars scanner. Во-первых это хороший выбор машин, от эконом до бизнес класса. Удобно оформили заявку на сайте, без всяких проблем и... Ver mais
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В прошлом году, когда удалось втиснуться между карантинами, ездили в Грецию и арендовали авто в этой фирме. Забронировали заранее с возможностью все отменить бесплатно за сутки. Прилетели в Афины, ма... Ver mais
Этим летом отдыхали с подругой неделю на Кипре. Хотелось посмотреть весь остров и поэтому заранее на сайте cars-scanner заказали машину. Оплатили картой без комиссии и заправленная машина ждала нас в... Ver mais
Ездил отдыхать в Китай, и решил воспользоваться услугой по бронированию авто через Cars Scanner. Очень удобно все сделано, взял на прокат машину на неделю, по деньгам вышло не много, вообще широкий вы... Ver mais
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I felt quite good about renting a car …
I felt quite good about renting a car via your website. All went very well not counting that some e-mails from support team went to junk mail folder and I couldn't find them at once.
The website is good and beautiful
The website is good and beautiful. For me interface is important too. Concerning the service it's very well organized. The quick search allows to find as many cars as possible, prices are good and the team itself is always ready to answer all questions.
The booking process was easy and fast
The booking process was easy and fast, the car rental iteslf was ok. No issues at all except the fact that after our arrival to get the car, they had not exactly the car we booked. Nevertheless, they offered us another similar car. That was ok.
Понравилось сотрудничать с вашей …
Понравилось сотрудничать с вашей компанией. Спасибо. Обязательно обращусь к вам ещё в следующий раз.
Сайт отличный
Сайт отличный. Воспользовался им по совету родственников для поиска машины в аренду, когда собирался в путешествие по Испании. Всё найс, и машина, и прокатная компания. Респект организаторам.
Ужасно! Мошенники!
Забронировал через них авто на майские праздники в Дубае. Авто предоставляла компания Thrifty. Через час поле бронирования на сайте компании Cars-scanner с карты был списан как я полагал залог но на самом деле это была списана полная сумма. После прибытия в Дубай по технической причине (не устроили мои права) компания Thrifty отказалась выдать машину и направила в компанию Cars-Scanner уведомление об отмене бронирования. Все мои последующие попытки вернуть деньги за не оказанную услугу пока успехом не увенчались, т.к. Cars-Scanner ссылается на невозможность отмены заказа в день получения автомобиля или позже. На запросы не отвечают.
Считаю что эта компания - мошенники!
Призываю всех не пользоваться их услугами. Бронируйте напрямую, так проще и дешевле!
Great prices.
Great prices.
I rent a car in Madrid for only 5 eur per week!
But local office "Goldcar" sold me extra insurance for 12 eur per day ;))
totally 84 for insurance and 5 for the car = 89 eur per week ))
Anyway, great deal
Всегда пользовалась и буду пользоваться …
Всегда пользовалась и буду пользоваться услугами этой компании. Уже посетила с ними Францию, Германию и Италию. Очень быстро и легко искать машины по приличным ценам. Спасибо вам за труд!
Very dishonest
Very dishonest! We booked an economy car (5 seats and 2 luggage) and got a mini car (4 seats and 1 luggage) and cars-scanner claims that they are of the same category when it clearly isn't - even as displayed on their own website. Can't bother taking legal action, just will never use their service again. This has never has happened to me before. Stay away.
I liked everything in the service and …
I liked everything in the service and trip. Just 5 euro for a car in Milan. Great!
Кидалово эти Car Scaner они же …
Кидалово эти Car Scaner они же CarTrawler. До этого много лет бронировал машины на прямую у AVIS,Hertz,Budget,Evrocar и у других, все было нормально. Этим летом повелся на комфортный сайт Car Scaner на русском языке , и обещания поддержки по телефону на русском языке, в результате попал на 700 евро. Заплатил двойную стоимость проката автомобиля. Деньги с карточки снимают сразу после бронирования, всю сумму и присылают ваучер, где русским по белому написано , что это полная стоимость, а при аренде машины в аэропорту, это оказывается только предоплатой. Пытался предъявить им претензии по указанным телефонам, там по русски не говорят, а по английски у меня таких слов нет. Написал после возвращения письмо, ответили следующее: Booking Ref: IT754690120
CarTrawler Ref: 00615955
Dear Pavel,
Thank you for your correspondence.
I am sorry to learn of the difficulties you experienced during your recent car hire using the online booking service.
As Cartrawler is an introductory service, we are unable to investigate damage charges with our car rental partners directly.
I would recommend that you make contact with the car rental supplier. Please find the supplier's contact details below for your convenience:
Agent: Avis Europe Corporate (IT)
Email:******************
I do hope you will receive a satisfactory resolution to your claim and would like to apologise for the inconvenience this might have caused.
Kindest Regards,
Giuseppe
Cartrawler Customer Care
Вообщем мягко посылают разбираться с прокатчиком, но деньги то я Car Scaner заплатил и ваучер они выдали. Короче мошеники они конкретные. Бронируйте машины на прямую. Чудес нет.
This friendly service helped me
This friendly service helped me to find my best option of car rental. I could choose in a list of cars in Drezden and booked the cheapest one. They had good discounts. Good economy. Delicious experience of this trip was in many ways due to this website. Surely, i'll use it next time.
Mainly good but significant communication failures
Initially I booked a hire car from Gold Car for a holiday in Malta via Cars Scanner. My initial feedback is good: the website is clear, the price of the car hire from Gold Car beat all the opposition by miles. The telephone operator was always polite and helpful on the times I rang.
The friction and unhappiness occurred post booking. 48 hours before our trip I realised I had misplaced the PIN number of the credit card. I rang both Gold Car (who were utterly useless and simply recommended taking out a vastly inflated insurance policy) and Cars Scanner who gave several sensible suggestions. Due to the dreadful experience of my communications with Gold Car I did not want to give them more money and agreed with Cars Scanner to move (at no extra charge - a kind concession) to Rhodium. My experience with Rhodium was the worst car hire experience in 30 years of hiring cars abroad (see separate review).
My criticism of Cars Scanner is that they did not disclose that Gold Car and Rhodium are fundamentally the same company and it is improbable they did not know this given how easily I checked this upon our return plus when I completed the Cars Scanner feedback questionnaire I asked for someone to contact me and supply evidence to support a number of assertions made by staff at Rhodium regarding information I would have been given by them: to date no response from Cars Scanner.
Con conosco l'azienda ma se dovessero …
Con conosco l'azienda ma se dovessero proporvi come compagnia di autonoleggio la Goldcar, assolutamente no!!! Io ho prenotato via web x €100,00 invece alla fine mi è costato quasi € 650,00!!! Sono troppe le persone che
Hanno avuto esperienze negative, leggete tutti i forum, non c'è uno positivo. Rinunciate vi prego
Amazing was my trip to Netherlands
Amazing was my trip to Netherlands in many ways due to cars-scanner's service. They provided me with a good car at a very reasonable price. So, I enjoyed my travel and was so much happy. Order Nl5439827563
Не пользуйтесь этим сервисом
Не пользуйтесь этим сервисом
Это мошеники!!!
Забронировал машину в братиславе, через car-scanner с одиними условиями, приехав на место условия совсем другие,
машину не дали, деньги не вернули
Больше не пользуюсь car scanner, никому не советую
Salute the efficiency!
Salute the efficiency!
I had to cancel my booking due to medical reasons and was refunded full including insurance within 3 days!!!
I would definitely use them again!
I've used many car rental dealers
I've used many car rental dealers and companies and I can say, that cars-scanner provide a good service. User-friendly website, everything is clear and comfortable and no problems occured while picking up my car and delivering it back. My trip to Poland was great and this rental service made it even greater.
Cars Scanner - Not Recommended! Stay Away
Not Recommended! Stay Away! Better identify as “Cars Scammers”.
Four days after the reservation, a day before the planned pick-up, I was told the rental agent can not fulfil my reservation. The rental agent was Gold Car, another notorious rental car company, I learned later after reading many negative reviews in the internet. They promise and publish unrealistic prices which they do not respect later. Not Recommended.
terrible experience
terrible experience. paid for the car because miss leading information was not able to pick up and drive car. no refund nothing
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