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Carsa - Durham Avaliações 

46
O TrustScore é 4 de um total de 5

4,1

West Auckland Road, Tindale Crescent, DL14 9TW Bishop Auckland, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Never bought a car online before only by going into stores. This was really easy the updates via WhatsApp were really good. Also called in to do the finance they were good too. When I got to br... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service with knowledgeable sales men: Dannish dealt with my purchase from start to finish and was extremely helpful & professional throughout the entire process. Scott, the manager of Carsa Dur... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Arrangements with Josh was fine. Details of the car advertised was not detailed enough. The hand-over process of the car was undesirable. A lot of improvements needed there!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went to Durham branch today, few issues with the car, the branch we’re accommodating eventually.. The branch manager didn’t authorise any fuel with the vehicle so left the branch with 27 miles in the... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Concessionária de veículos motorizados
  3. Revendedora de carros usados

Escrito pela empresa

Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.

Free 90 day warranty

Escrito pela empresa

We’ve got you covered, every step of the way.
Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car

Informações de contato

  • West Auckland Road, Tindale Crescent, DL14 9TW, Bishop Auckland, Reino Unido

  • 02046402208

Summer price drops

Price drops from £200 to £1500 on selected cars

4,1

Muito Bom

O TrustScore é 4 de um total de 5

46 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,1

Todas as avaliações

(46)

5.113 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Travelled down from Scotland to pick…

Travelled down from Scotland to pick the car up, spent 3hrs in the showroom dealing with paperwork, felt most of that could have been done beforehand leaving just final documents to be signed. Also Carsa main office is in Southampton, trying to ask questions just felt distanced.

22 de julho de 2026
logotipo da Carsa - Durham

Resposta da Carsa - Durham

Dear Alec,

Thank you for taking the time to share your experience. We’re pleased you chose to travel such a long way to collect your car, and we’re sorry the time spent in the showroom and the distance from our main office left you feeling frustrated. We will review our processes to see where we can complete more paperwork in advance and improve how we support customers who are not local to Southampton.

Best Regards,
The Carsa Team

Avaliado com 5 de um total de 5 estrelas

Great part exchange price!

Great part exchange price and very smooth and well managed purchase process.

21 de julho de 2026
Avaliação não solicitada
logotipo da Carsa - Durham

Resposta da Carsa - Durham

Dear Peter,

Thank you for taking the time to share your experience. We're pleased to hear you were happy with your part exchange price and found the purchase process smooth and well managed. Your feedback is greatly appreciated.

Best Regards,
The Carsa Team

Avaliado com 5 de um total de 5 estrelas

Went to Durham branch today

Went to Durham branch today, few issues with the car, the branch we’re accommodating eventually.. The branch manager didn’t authorise any fuel with the vehicle so left the branch with 27 miles in the tank.. that being said the sales executive was trying to get it filled up for me. Her name was ruby and she was excellent and would recommend dealing with her.

20 de julho de 2026
logotipo da Carsa - Durham

Resposta da Carsa - Durham

Dear Steven,

Thank you for taking the time to share your experience. We're pleased to hear that Ruby looked after you so well and that you would recommend dealing with her. We're sorry about the issues with the car and the low fuel level when you left the Durham branch, and we will review this with the team to help prevent a repeat.

Best Regards,
The Carsa Team

Avaliado com 5 de um total de 5 estrelas

Very personable sales lady who took the…

Very personable sales lady who took the time to talk me through the whole process. I didn’t feel rushed and felt very happy about my experience. Would highly recommend!!!

19 de julho de 2026
logotipo da Carsa - Durham

Resposta da Carsa - Durham

Dear Sue,

Thank you for taking the time to share your experience. We're delighted to hear you felt supported throughout the process and never rushed, and that you are happy with your purchase. Your recommendation means a great deal to us.

Best Regards,
The Carsa Team

Avaliado com 5 de um total de 5 estrelas

Good all the way through

Good all the way through, and im really happy with the car

17 de julho de 2026
logotipo da Carsa - Durham

Resposta da Carsa - Durham

Dear MRSROXANNEWALLACE,

Thank you for taking the time to share your experience. We're delighted to hear everything went well throughout and that you are really happy with your car.

Best Regards,
The Carsa Team

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