Really thorough information given, not rushed at all Jake spent a lot of time listening to our thoughts and finding cars we would potentially like No pressure to buy, really friendly. Great expe... Ver mais
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Localização
Trocar localizaçãoCorinium Avenue, Barnwood Point, GL4 3HX Gloucester, England, GB
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Veja o que dizem as avaliações
I thought the process of buying the car was extremely smooth, and Xander greeted me with a smile and ran me through the process very well, he was extremely professional. My only criticism would be th... Ver mais
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Excellent service from Carsa. Elizabeth made the handover smooth, explained everything clearly, and kindly arranged genuine car mats, charged the battery, and even refuelled the car before collection.... Ver mais
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I was contacted immediately by the call centre when I showed interest in viewing a car I had seen online. Robyn was excellent in providing clear information and for setting up my test drive. First tim... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Escrito pela empresa
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Informações de contato
Corinium Avenue, Barnwood Point, GL4 3HX, Gloucester, England, Reino Unido
- 02046402209
Summer price drops
3,8
Muito Bom
72 avaliações
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Talk is cheap !!!!!
Booked a viewing today Friday, traveled 130 miles to arrive on time, to be shown a car that was filthy and actually smelt.
They only had 6 days to prepare this car to the std they promote, Talk is cheap!!!!
I still can’t quite believe how badly we were dealt with, still we were promised our reservation fee back asap at least twice,
Guess how that’s going????
24 de julho de 2026
Avaliação não solicitada
Resposta da Carsa - Gloucester
Dear Steve,
We’re very sorry to hear about your experience, especially after travelling such a long distance to view the car. The condition you describe and the way you felt dealt with fall well below the standard we aim to provide. We also understand your frustration regarding the reservation fee and how this has added to your disappointment. We are reviewing this internally so we can address what went wrong and improve our processes.
Best Regards,
The Carsa Team
Very happy with the service we received.
Very happy with the service we received.
22 de julho de 2026
Resposta da Carsa - Gloucester
Dear Jamie-Lee,
Thank you for taking the time to share your review. We're delighted to hear you were very happy with the service you received and appreciate your positive feedback.
Best Regards,
The Carsa Team
Resposta da Carsa - Gloucester
Dear Angelito,
Thank you for taking the time to share your experience. We're pleased to hear you found the process straightforward and felt it was worth the wait. Your feedback is appreciated.
Best Regards,
The Carsa Team
Amy at the Gloucester store was great
Amy at the Gloucester store was great ! Look at a car yesterday paid and collected it today. Very happy !
21 de julho de 2026
Resposta da Carsa - Gloucester
Dear ow,
Thank you for taking the time to share your experience. We're delighted to hear that you were happy with your purchase and that Amy at the Gloucester store made the process smooth for you. We hope you enjoy your new car.
Best Regards,
The Carsa Team
Resposta da Carsa - Gloucester
Dear To,
Thank you for your review. We're pleased to hear you were happy with our customer service and pricing, and we appreciate you choosing Carsa.
Best Regards,
The Carsa Team
Tried contacting customer care through…
Tried contacting customer care through all available channels many times and not a single reply. Two outstanding issues which are not too difficult to resolve but no one has the decency to reply. Car purchased on 4th July 2026, still waiting for a response as of 21st July 2026
4 de julho de 2026
Resposta da Carsa - Gloucester
Dear Mr. GS,
We appreciate you taking the time to share your experience and are very sorry to hear about the difficulty you've had reaching our customer care team. This is not the level of communication we aim to provide, especially when you have outstanding issues awaiting a response. We are reviewing what has happened here and our contact processes to help prevent this in future.
Best Regards,
The Carsa Team
Staff were friendly and helpful
Staff were friendly and helpful. I'm always a bit nervous about selling on of extras, warranties etc but what we decided on was happily accepted.
The process took a while but Elizabeth contacted the DVLA when their system didnt work to organise an immediate fix, so that we could drive the car away.
First experience buying ftom Carsa and like that you can have a car moved to a local dealership from anywhere for a refundable deposit.
Hopefully the car will be proof of a good experience.
20 de julho de 2026
Avaliação não solicitada
Resposta da Carsa - Gloucester
Dear Cath,
Thank you for taking the time to share your experience. We're pleased to hear you found our staff friendly and helpful, and that Elizabeth was able to resolve the DVLA issue so you could drive your car away the same day. We also appreciate your comments about the extras and the option to move a car to your local dealership with a refundable deposit. We hope your new car continues to reflect a positive experience with us.
Best Regards,
The Carsa Team
Friendly service
Elizabeth made sure everything was organised and looked after us.
20 de julho de 2026
Avaliação não solicitada
Resposta da Carsa - Gloucester
Dear Simon,
Thank you for taking the time to share your experience. We're delighted to hear that Elizabeth provided friendly and organised service and that you felt well looked after.
Best Regards,
The Carsa Team
Elizabeth was absolutely fantastic in…
Elizabeth was absolutely fantastic in supporting me through my first part exchange and talking me through the process, the new car, and any additional options available to me. Elizabeth made the sale and purchase extremely straight forward
20 de julho de 2026
Avaliação não solicitada
Resposta da Carsa - Gloucester
Dear A Cross,
Thank you for taking the time to share your experience. We're delighted to hear that Elizabeth was able to support you so well through your first part exchange and make the whole process straightforward. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Nice experience buying my first car
I had a couple test drives before purchasing my first car at the Carsa Gloucester branch and found the customer service really good and friendly. Xander helped with the test drives and going through the final buying process and was a credit to the branch as he was very helpful throughout the process, explained things in good detail and made it as easy as possible.
17 de julho de 2026
Resposta da Carsa - Gloucester
Dear Richard,
Thank you for taking the time to share your experience and for choosing Carsa for your first car. We're delighted to hear you found the service at our Gloucester branch friendly and helpful, and it's great to know Xander made the process clear and straightforward for you. Your feedback means a great deal to us.
Best Regards,
The Carsa Team
I had an amazing experience in the…
I had an amazing experience in the Gloucester branch today. Thank you so much to Abdul and Ali for making the whole process so smooth and easy!
19 de julho de 2026
Resposta da Carsa - Gloucester
Dear Leah,
Thank you for taking the time to share your experience. We're delighted to hear that your visit to our Gloucester branch went so well and that Abdul and Ali made the process smooth and easy for you. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
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