Cartime Avaliações 

Mitchell was really helpful and patient and went out of his way to make the experience of buying a car simple and pleasurable.

Car has damage to the carpet in the drivers footwell area which is going to cost me £330 to rectify none of this was pointed out at any point by the car salesman who dealt with me. Also upon addressing these issues with salesman who handled buying the car its like he isn't interested and keeps saying he will forward it to the service department then I dont hear anything back from him so I attend the Rochdale branch to see him in person and get told the same. Feels like im being fobbed off with excuses and him saying its a used car which ill have but I shouldn't be expecting to be forking out £330 to have the carpet replaced which is what stellantis have said it'll cost to rectify the issue as the whole carpet will need replacing as patching it up will result in mismatch in colour and not the same carpet

Shaz at cartime in Bury Lancashire was very polite dedicated and knowledgeable about his job. Nothing was any trouble for him. He took his time to explain everything and was also nice to talk to as a person. We were his first sale completed totally by himself and you would never have known. Well done.

DO NOT BUY A CAR FROM HERE!!!

Bought a vw polo almost a month ago now, I keep getting coolant warning lights on the dashboard as well as an epc warning light. Upon inspecting the vehicle I have discovered the car has no coolant whatsoever and not a drop of oil, this could have been catastrophic for me and the car itself. Clearly the car was not prepped for my purchase. Following on from this the engine makes an uneasy rattling sound unusual for a vw polo. I have tried going down the rejection route as within 28 days under the consumer rights act 2015 I can reject the car given the mechanical issues I have encountered. However cartime are trying to dispute this claim and have not been easy to deal with at all. They are saying they have the right to repair the vehicle before any rejection. However this is the case for over 28 days not under it.

I would definitely not recommend buying from here as they clearly don’t prep their vehicles before letting you drive away in them and are now trying to leave me in a car that could have caused a fatality due to the lack of coolant and engine oil.

Great customer service from Ged, who was very accommodating around our budget and timescales and made the whole process smooth and very easy. Would strongly recommend Ged and Car Time to any other buyers!

Really quick process, excellent customer service from Paul N and a fantastic car at a fantastic price!

I had a very positive experience dealing with Hassan at CarTime Bury. From the start, he was professional, patient, and straightforward. He took the time to answer all my questions clearly and made sure I understood every step of the process without any pressure.

What stood out was his honesty and attention to detail. He made the whole experience smooth and stress-free, which is not always the case when buying a car. Everything was handled efficiently, and I felt confident throughout.

I would definitely recommend Hassan to anyone looking for a reliable and professional service. A genuinely good experience from start to finish.

Very professional service

I’ve now bought 4 cars from Car Time, and honestly, it’s the same drama every single year. At this point, I strongly advise people to think twice before buying from them.

When they want to sell you a car, they’re constantly calling, chasing, and making all sorts of promises. But the moment you’ve signed and paid, the whole experience changes. Trying to get hold of the same person who was eager to sell to you becomes a struggle.

In my case, Hassan Iqbal made several promises that were never fulfilled. When I tried to follow up, I was told he’s now a manager and suddenly unavailable. Apparently, you “can’t speak to a manager” which just sounds like an excuse to avoid dealing with customers.

There’s little to no after-sales support, and it feels like once they’ve got your money, you’re on your own. For a company that relies on repeat customers, this is really disappointing.

After four purchases and repeated issues, I won’t be going back. Customers deserve honesty, accountability, and proper support not empty promises.

Shame of a company.

Bought a car today from Sam at Cartime. Great professional service. Love the car 🚗

Murab was very quick and helpful when buying a new car. It made the process simple and hassle free.

The pattern is clear: strong sales effort upfront, then avoidance once the deal is done. It feels deliberate—especially if you’re travelling from far and can’t easily return.
If you live far away, think very carefully before buying from CarTime.

I purchased my car from CarTime, Bury on 31st March after being heavily persuaded by Hassan Iqbal to travel from Glasgow to Manchester the next day with promises of £8,000 part exchange, a full tank of fuel, and finance at £167/month. I was told this was time-sensitive to secure the car and help them meet month-end targets.
I struggled to rearrange my work schedule and finally arrived in Bury.

On arrival, things immediately changed. My part exchange was reduced to £7,700 apparently due to a minor scruffing which was previously confirmed as wear and tear and car in excellent condition by Arnold Clark who were meant to give me £8400 for the car.

I was then told the £167/month quote hadn’t included my settlement, bringing it to £197/month. On top of that, I was asked to pay an additional £300 to cover the shortfall. This was all presented under time pressure, with urgency to sign finance documents before end of day and month. Exhausted and having travelled so far, I felt I had no real choice but to proceed.

I accepted all of this without giving them any trouble. However, when it came to them honouring their promise of a full tank of fuel, the experience completely changed.
What followed was weeks of chasing:
No callbacks despite repeated promises
Unable to reach the same staff or manager that sold me the car, Emails ignored, I was eventually sent refund forms, which I completed, only for them to try to reduce the amount owed and then stop responding altogether. I have now given up pursuing it.

To make matters worse:
I was told my car wouldn’t be resold due to the minor scuffing, yet I can now see it listed for sale on their webaite.
I was told the V5C had been processed, but DVLA confirmed no application was ever made so i had more trouble chasing this too.

The £1,000 finance deposit contribution advertised online was not honoured (was told its for “traders only” on arrival).

Red flags:
- Bait-and-switch pricing (monthly payments and part exchange value changed on arrival)
- High-pressure sales tactics and forced urgency
- Misleading information about vehicle condition and offers. Promises not honoured (fuel, promotions)
- Poor aftersales support (no callbacks, ignored emails)
- Lack of transparency and accountability

As we were looking around to buy a new car a salesman approached, introduced himself as Pip, then said if you need any help or information I'll be over at my desk, he wasn't pushy or trying to sell us anything, but when we saw what we wanted he gave us all the help and info we needed and made me feel so at ease all the way through the process, highly recommend this guy as he has the knowledge and personality what a salesman should have. Thank you Pip.

Visited Rochdale branch and was left to browse with my son for his first car..
Ged helped us out from the visit and kept communication ongoing throughout the process which went really smoothly.
Son happy with the car, Thanks Ged for all your help.

Great experience, made everything super easy. Hamza was so helpful.

Hamza was excellent, very polite and curtious!

Dealt with murad through everything and he was amazing through everything. Nothing but good things to say about him. Thanks.

Great experience with this company. Azhar was really helpful and communication was excellent. Really pleased.

Cartime (Bury) are OK, but not great.
The car I bought from them is OK (needed a new battery after 3 weeks), but once you have bought from them - any ongoing support seems to be over.

I recently had a really pleasant experience at Cartime in Rochdale. From the moment I arrived, the team were welcoming but not pushy at all, which can often be off-putting when buying a car. I was given the time and space to look around and view the cars at my own leisure without any pressure.

Mohammad was especially excellent throughout the process. He listened carefully, was friendly and knowledgeable, and clearly understood my situation as I was working to a tight timeframe to collect the car I purchased. He went above and beyond to make sure everything was ready on time and really pulled it out of the bag for me.

Overall, a smooth and stress-free experience. I would definitely recommend Cartime and especially Mohammad for his great customer service and professionalism.